In my nearly 10 years of experience in the real estate, mortgage and title business I have heard many raves as well as many complaints about working with title companies. We have modeled our business to avoid many of the common problems and issues realtors and mortgage brokers have with title companies such as a lack of communication, timeliness of service and clearance of title issues; but we are always constantly striving to improve and stay on top of the game.
In an effort to get an idea of what other companies are doing right and wrong I pose the following questions:
-What are some things title companies have done for you to earn your business?
-What have they done to impress you? How did they stand out from other title companies?
-What are some of the problems you have had with title companies?
-What have some title companies done to lose your business?
-Generally speaking, what can title companies and the title industry do to improve service and earn your business?
Any and all feedback would be greatly appreciated. Thank you very much for your time, James
Comments(0)