Home-buyer Walk Thru - What is it all about?
It's about the WOW!!! We're finally presenting you to your new home.
In the New Construction Industry buyers are required to participate in a Home-buyer Walk-thru or Home-buyer Orientation prior to closing. Many first time buyers may not be familiar with the process and often wonder why they are required to attend.
Typically the Walk-thru will take place approximately five days before the closing and the recording of the title in the new buyers name. This orientation serves four purposes:
1. To create an event introducing the buyers to their new home. (It is hoped that this will be the buyers first time viewing the home with flooring, appliances and all of their personal selections.) This is a huge WOW Moment if presented correctly. At a certain point in the construction process buyers are denied entry to the home. Primarily because the team wants to maintain the pristine condition of flooring, counters, etc. At this point the contractors are required to remove shoes or wear shoe protectors.
2. It Allows us the opportunity to introduce the Customer Service Manager and his team. We, the sales consultants, are beginning the process of handing over the buyers to the team that will maintain their home for the duration of the buyers ownership. (A big bonus for investing in new construction homes.)
3. During the orientation the manager will provide warranties & explanations for the maintenance of the home. The warranty manual is the dictionary for repairs in the home from A - Z. This manual identifies issues, their causes and recommended actions.
4. During the walk the Buyers are offered the opportunity to create a list of cosmetic items that may need repairs. However the home usually undergoes several internal inspections prior to the city inspection to ensure we are turning over a "fantastic home."
The Orientation/Walk-through is one of the final steps before the home-buyer becomes the owner of a brand new home. It is a Wow moment for us all!