Houston, we have a problem. Meeting with the seller of a Manchester NH area home that just expired, I literally fell of my seat. I always like to learn why it dd not sell, s I know what to fix when I list it. To set the scene the seller is relocating. They will not be taking anything but their clothes and most personal affects. Everything else stays.
The PROBLEM starts that the house is sold AS IS. Not only will they not make any repairs, everything in the house, STAYS....
What? Yes you heard it right. The prior listing agent told the seller "it is ok to sell the home like this." That is when I fell back in my seat. The seller was going to leave everything for the new buyer. The seller saw it as doing the buyer a favor. Every buyer saw it has a huge hassle and expense to get rid of most of this stuff.
AT this point I needed to start over with this seller. I needed to tell them how the home sale should work. I had to give them the TOUGH news that they should not be leaving anything for the new buyers. They should sell what they do not need. Give away what they can not sell and throw away anything that is not in good condition. The seller sat with their mouth open. They wanted the easiest way to sell their home they said. Unfortunately they have already chosen the hardest path.
They ushered me out of the home saying they were meeting with other agents and they will see if any of them will list their home as is. I let them know there is no dobt someone will take their listing. I also told them my job is to sell the home, not just list them.
I did not write this blog right away hoping would hear from them. Today was that day. I had noticed the home had not been listed. I was happy to hear them say after meeting with other agents they were alarmed at how other agents agreed with everything they said. No one gave them any new or different advice. They realized at that point they would say anything just to get the listing.
As we spoke I let them know I had been thinking of their dilemma. They were helping to move South as soon as possible. I let them know another option would be after the Holidays for them to pack everything they wanted and head South. That we could build in an amount where I could have someone come pick up what could be donated and arrange a local company to come remove everything else. Then get the house cleaner in and get the home on the market. They LOVED the idea. They loved that I had not given up on them and that they did not give up on me. We set a price and a date. They signed the listing and thanked me over and over.
The moral of the story is that each seller has special needs and or circumstances. I feel there is always an answer that will make that seller happy that will result in a home sale. There is a difference from agent to agent. That a Buyer or Seller should not choose just any agent, choose the BEST agent for the job. My philosophy is simple, provide more personal and professional service to guide my clients through each step of the buying or selling process. All Agents are not created equal and every buyer or seller should take the time to hire the BEST not just the biggest. Those that hire me, find a dedication like no other.