Quotes by Herb Kelleher, Southwest Airlines

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Real Estate Agent with Compass CA DRE# 01215160

One of the "little extras" that my company, Compass, provides all of us are daily tidbits from around the globe and the country--market trends of interest, new items worth knowing, ideas of improve our businesses and ourselves.

Among other things shared with us today by Leonard Steinberg, Compass New York, were these quotes by Herb Kelleher, founder of Southwest Airlines. I hope you find one or more that really speak to you. I did.

"Power should be reserved for weightlifting and boats, and leadership really involves responsibility."

"A company is stronger if it is bound by love rather than by fear."

"You must be very patient, very persistent. The world isn't going to shower gold coins on you just because you have a good idea. You're going to have to work like crazy to bring that idea to the attention of people."

"I forgive all personal weaknesses except egomania and pretension"

"One piece of advice that always stuck in my mind is that people should be respected and trusted as people, not because of their position or title."

"It is my practice to try to understand how valuable something is by trying to imagine myself without it."

"If the employees come first, then they're happy...A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works."

"Care for values more than anything material."

"Have a remarkable sense of humor. Having an incredible sense of humor will never let you down even in the face of the most adverse situations. It keeps you focused, persistent and at best relaxed."

Here's to a great week!

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Rainmaker
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Sharon Lee
Sharon Lee's Virtual Assistance - Jonesborough, TN
Retired and loving life

I love these quotes. I especially like #2. Have a blessed week. 

Jan 14, 2019 08:51 AM #1
Rainmaker
2,191,376
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Hello Lottie, I like all of these statements, they are very common sense and straight forward, the likes of which we don't see much of anymore. My favorite is the last one because my sense of humor carries me through even the most traumatic of times. It is the one sense, along with common, that I cannot live without.

Jan 14, 2019 09:33 AM #2
Rainmaker
2,187,367
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Lottie Kendall - Living in Dallas I always heard great things about Herb Kelleher from Southwest Airlines. Also, the people I know who worked for the Company were always happy, very positive, and fun to be around. You provided some really great quotes. I think my favorite one is the following:

"I forgive all personal weaknesses except egomania and pretension"

Jan 14, 2019 12:46 PM #3
Rainmaker
1,898,867
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Sharon Lee - that particular quote resonated with me, too, and I think it goes beyond companies to include families, friendships, etc. 

Jan 14, 2019 02:16 PM #4
Rainmaker
1,898,867
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents - I'm not surprised that having a sense of humor gets you through many tough times. That's an important attribute, for sure.

Jan 14, 2019 02:16 PM #5
Rainmaker
1,898,867
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Patricia Feager, MBA, CRS, GRI,MRP - it's great to hear that the Southwest Airlines people you knew were happy, and positive. That makes me think that Southwest walked the talk. The quote you focused on was one of my two top ones.

Jan 14, 2019 02:19 PM #6
Rainmaker
4,432,838
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for the nice quotes. Thank you for sharing. Have a good day

Jan 15, 2019 03:07 AM #7
Rainmaker
1,898,867
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Gita Bantwal - thanks for stopping by. I hope your 2019 is off to a great start, that continues throughout the year.

Jan 15, 2019 07:44 AM #8
Rainmaker
3,370,455
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Lottie loved the quotes and three or four really resonated with me. So with that said wishing you a strong 2019 as well, Endre

Jan 17, 2019 10:26 PM #9
Rainmaker
1,898,867
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Hi Endre Barath, Jr. - I thought those quotes were worth sharing. Different ones resonate with me on different days. Today I'm particularly liking,

"It is my practice to try to understand how valuable something is by trying to imagine myself without it."

Jan 18, 2019 07:35 AM #10
Ambassador
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

THIS is why I treat my assistants so well, "If the employees come first, then they're happy...A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works."

All great quotes, Lottie! Happy Friday!

Jan 18, 2019 06:26 PM #11
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