How is Your Eye Contact?

By
Real Estate Broker/Owner with House to Home, Inc. - Denver Real Estate - 720-231-6373 DRE# ER40011786

 

When you have a face-to face conversation, it is imperative you look them in the eye.    This conversation will be interpreted as showEye Contacting interest, paying attention, sincerity and a sign of self-confidence.    It has been said, eye contact is a direct link to your emotions.   If you are shy, cocky, aggressive or uncomfortable with this conversation, your client will feel this.

 

In conversations, you always want to look the other person in the eye, to let them know what you say is what you mean,  and also the truth.  If you do not, refusing to make eye contact may be interpreted as weakness, disinterested, dishonest or even disrespectful.  Staring directly into their eyes for long period of time, may creep out the other person, so a good idea to look away for brief moments.

 

Mirroring the facial expressions of the person talking (like showing concern or smiling) also helps to support appropriate eye contact.  A frozen stance and tense face seems more like staring than contact.

 

You should leave a client believing you told the truth, and feel self-confident as they look back on a conversation.  Remember, first impression are lasting impressions!  If you only have 15 minutes - make those 15 minutes the best you can!   

 

 

Posted by

Joan Cox
Broker/Owner, REALTOR®
House to Home, Inc.

Serving the Denver Metro area including all suburbs


Helping Buyers and Sellers achieve their real estate dreams, one house at a time!

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Comments (83)

Matthew Klinowski, PA
Downing Frye Realty - Naples, FL
Naples Golf Guy | Find Your Dream Lifestyle

Good morning Joan, I agree eye contact is important. You want people to feel as though they are important and you are listening to what they are saying. If you are distracted looking at your phone or not looking at someone people will think you do not care what they have to say. Have a great day!

Mar 12, 2019 04:07 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

Congratulations on a great post and a well deserved feature. Well done 

Mar 12, 2019 04:07 AM
Gordon Crawford
Gordon Crawford Home Selling Team - Morristown, NJ
Your Morris County Specialist!

Great reminder Joan!  It's the simple, little things that can make you more relatable.  

Mar 12, 2019 04:43 AM
Steve Bousquet
sharkl - Hawi, HI
General Contractor at Experts in Construction & Ho

Great

Mar 12, 2019 05:07 AM
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

Great post!  Body language is so important in communication.  A firm handshake and eye contact tell you so much in a first meeting!

Mar 12, 2019 05:42 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Joan Cox ,

What an excellent post. Glad to see it featured. Eye contact is so important in establishing any relationship! 

Mar 12, 2019 06:00 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Joan,

Sort of necessary to take the temperature of your clients. Sometimes, they will tell with their eyes that there are a few more questions you should ask.

Mar 12, 2019 07:03 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

I need to work on it.  Often I look at elsewhere. 

Mar 12, 2019 07:25 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Great advice Joan Cox our eyes say it all more than we are aware of. Eye contact is so important as well as a smile. Love this post. Our eyes are the window to our soul.

Mar 12, 2019 09:58 AM
Chuck Willman UtahHomes.me
Utah Homes - Alpine, UT
Utah Homes

Totally agree... and I would add-in the importance of not looking at your phone or your watch. Those two things can convey a lack of interest in the client or customer's needs.

Mar 12, 2019 10:15 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Eye contact is such an important part of any conversation ...and the window to what is really going on !

Mar 12, 2019 01:58 PM
John Henry, Florida Architect
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

This is very true: eye to eye is important so that the other person can react properly, so that you can show you understand what they are saying, etc.  Body language is probably the next 'unspoken' indicator of where things are going.

Mar 12, 2019 03:57 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

You are so right, Joan and I totally agree - in fact, I am keenly aware of this in others. I look for it in conversations - it's often the way I can tell whether or not I can trust someone or not. 

Great post and congratulations on the feature!

Mar 12, 2019 09:52 PM
Lynda White
Bluegrass Homes & Farms Realty, Agent Know How - Louisville, KY
Admin. Mgr., Keller Williams Realty

I totally agree with you. Eye contact is not something that is easy for me. My son is on the autistic spectrum and I suspect I might be too although I was never diagnosed. It's something I work on all the time and getting better. 

And then there are some people who, when a person talks, hears something that triggers something they want to say and interrupts constantly. That is just as bad as not having eye contact because it shows you are not really listening.

Mar 13, 2019 06:10 AM
Michael J. Perry
KW Elite - Lancaster, PA
Lancaster, PA Relo Specialist

Yes this important to fix your attention to the person you are talking with ( a skill of good conversation)

Mar 13, 2019 06:42 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I totally agree eye contact and paying attention is key to conversation.  I'm not totally on board with mirroring their expressions. Sometimes when someone talking is emotional I tend to listen but certainly not get caught up in the emotion they might be expressing at all.

Mar 13, 2019 11:22 AM
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

I am practicing improving on this. Not sure why I am bad, but have always been told I am not good at looking people in the eyes. Thanks for the reminder.

Mar 13, 2019 11:48 AM
John Petrone
ERA Nalbandian - Saddle Brook, NJ
SFR

Nice Feature Joan. 

It's the little things that aren't so little.  Bottom line is eye contact does give the person you are across from the feeling that they are being paid attention too. 

Mar 13, 2019 12:45 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

I totally agree, Joan. Eye contact is a must and shows you are listening.

Mar 13, 2019 06:56 PM
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Eye Contact is so important - I was watching the Arnold Palmer Invitational last week and one of the younger players was asked what he learned from Arnold Palmer - he said, acknowledge everyone and always look everyone you meet in the eye, and this from a guy that probably met with hundreds of people every day!

Heres looking at you Joan!

Mar 14, 2019 10:40 AM