Making a difference...

By
Real Estate Agent with Prudential Verani Realty

In this occupation, you make money when you sell houses.  No sales, no paychecks.  I have given much thought to the possibility of another career.  I have spent many hours weighing the pros and cons, I have even interviewed with different companies.  I had concluded that I am good at what I do and I am able to schedule most of my family activities around my job and right now this works for me.

I will be honest, I have never been in love with my job.  There are aspects of it that I enjoy and some that I don't.  It isn't what I planned when I was young and in college but being a Mom was always what I really wanted to be and I figured that since I had my kids young, there would always be time to find a job later on that I loved.  I am big on wanting what I do to make a difference and I guess I never felt like what I did mattered all that much.  Yes, I work hard.  I spend weeks, sometimes months with one customer and assist them in finding their home but Realtors are a dime a dozen.  I never felt like what I did was anything special.  I try my hardest to do the best for my client and hopefully they will remember me when someone else needs an agent or when they move on themselves.  I do try to keep in touch with them after the closing and send them cards here and there but I always feel like I'm not doing enough.  Life is busy and even though I plan to stop by and check in on them every once in a while, something else seems to be more of a priority.  I am a bit of a perfectionist so I will admit that I may be being a little hard on myself. 

My manager asked me to come into her office the other day to show me something.  It was an email from a client of mine that had closed the day before.  He was a first time home buyer and this transaction was a nail biter to the very end.  He was unbelievable, doing everything he needed to do in record time.  He was thorough and truly a pleasure to work with.  Here is what his email said:

"I want to express to you how awesome it was to work with Amie Varney and how lucky I feel to have had her on my side every step of the way during my home buying process.  I've worked with 3 or 4 other agents before her, and had to walk away because I started my search in a new location and/or I was dissatisfied with their help.  Amie has been everything I was looking for in an agent.  I was having some poor luck getting offers in on houses before they fell under agreement, as I was always looking for a deal and searching in the lower end market, so when I found a house on a Wednesday night some time back, she had a showing scheduled for me the very next day, on Thursday and I placed an offer.  That next morning, Friday, we were informed that there were 2 other offers, so we adjusted and ended up having our offer accepted.  I never would have had a chance had Amie not acted so fast.  We ended up having to change our financing to a renovation loan because of some work that needed to be done to the house and this brought on a terrible nightmare of paperwork and headaches and hoops to jump through and forms to fill and a very short time frame to do it.  Despite the odds, we pulled it off, but it wouldn't have been possible without Amie's constant assistance and guidance.  I didn't feel like I was just another customer to Amie, rather she really took on a vested interest in my success, all the way to the final closing, which (insert huge sigh of relief here) was yesterday.

I'm a demanding customer and was disappointed with all the previous agents I worked with, yet Amie exceeded all my expectations.  I wish I could do more than write this letter to express my gratitude for her and all her effort.  She is a true asset and I'm grateful to have been working with her.  I will recommend her to everyone I know from here on out."

So I guess I am making a difference after all.  Maybe I stick with this, after all I'll need to be around when all those referrals start coming my way.

Amie Varney

Prudential Verani Realty

PO Box 354

Epping, NH 03042

603-679-5654 x3920 Office

603-490-8799 Cell  

Comments (8)

Monika McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Hampstead, NH
Southern NH & the Seacoast Area

You should add his e-mail to your profile page. You do make a difference Amie...don't ever doubt it!

Jun 01, 2008 01:13 PM
Linda Scanlan
A Fan of AR - Burleson, TX

Amie - I agree with Monika...this email should definitely be on your profile page. Real Estate is not an easy job and you deserved every compliment your client gave you! Way to go!

Jun 01, 2008 02:14 PM
Jay McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Exeter, NH
Real Estate Broker

Very nice Amy and you do make a difference. Keep on doing what you are doing and it will be fine. Your hard work will payoff in the end. Congrats...

Jun 01, 2008 11:02 PM
Harold "Hal" Place
A1 Connection Realty, Inc. - Sun City Center, FL

Morning Amie,

I agree, the letter should be included in your testimonials. I am so happy for you. It isn't often that a client will take the time to wrote a positive comment much less such a glowing testimonial. Whenever you feel down and less then useful please pull that e-mail back out and re-read it.

You are well suited in what your do and do it well.

Congratulations doesn't do you and your effort justice!

Jun 01, 2008 11:18 PM
Amie Varney
Prudential Verani Realty - Epping, NH

Jay, Moni, Linda and Hal:  Thanks for your kind word and encouragement.  Clients like him make it all worth it!

Jun 02, 2008 01:33 AM
Rhonda Cheek
Harry Norman, Realtors - Marietta, GA

Congratulations Amie,

I too have felt this way on many occasions. And, as Hal stated, I sit down and look over my scape book of testimonials from my customers. This makes it all worth the hard work and hours that I am putting in at that time.

Keep striving to be The Best Realtor That You Can Be. I know I will!

Jun 02, 2008 01:49 AM
Judy Tuscano
Prudential Verani Realty - Nottingham, NH
NH Real Estate Professional

Amie - A client that shows true appreciation makes our job worth all the flak we take. There is no feeling better than an heart felt testimonial. Treasure it and remember that most clients appreciate our efforts but they get caught up with all the emotions during the process and forget to tell us. Congratulations - you have earned it.

Jun 02, 2008 11:10 AM
Amie Varney
Prudential Verani Realty - Epping, NH

Thanks Rhonda, I appreciate you reading and your kind words.

 

Jun 04, 2008 05:07 AM

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