REAL ESTATE FRONT LINES (no substitute)

By
Real Estate Broker/Owner with people first...then business Ran Right Realty 636943 licensed to thrill

The other day I had to give a 30 day notice to 8 year quality decent tenants. Its a long story as often Real Estate and life can be. I want to use it to make a point however. It was done with respect, courtesy and humility and even so it was emotional, affected all involved and left one with lots of pondering. Why? Its the front lines!

THE IMPACT

For every month over an 8 year period, as a property manager I had the fondest thoughts of the tenants. Why? They helped me do my job and serve my client well. I was grateful and came to appreciate responsible, decent and upstanding people and how they conduct themselves. If we all only took care of our own affairs that well. I went to go see them to serve notices and we all sat down at a table. I began....

FURTHERMORE

The tenant woman started crying using her emotions to handle (or not) the impact and to help her process what was going on in the moment and of course what is to come. The husband remained solemn, vulnerable and like any man pondered the well-being of his family as well as their next move. That's who we all are....

HUMILITY

I had prayer before I went but nothing prepared me for the moment. I had to hold back tears, comfort the woman who kept apologizing for her emotions and become a servant to the man in his time of need. There is no rehearsing any of this. You go in and life is there with all its complexities, dynamics and surprises. The question of...who are you in all this begs an answer.....

DISCUSSION

I became a human ear, a sounding board as we discussed and explored the now and the times to come. It wasn't just their problem but mine as well as the owners. We are all going through life together wanting and needing the same things each one doing the best they can under who knows what...circumstances. Deny this at the risk of a hard heart visiting with you...

CALM & HOPE

We worked through it all and brought it into the light of reality. We were comforted and saw opportunities and more... which words cannot express. A little background at this time would help better to understand & appreciate this situation which was long in the making and was and did come to a head

THE OWNER

A widowed 75 year old who just lost her husband and her mother back to back. Along with all that came loss of two incomes which they were all sharing to make ends meet. Now alone, she has to not only downsize but make life changing decisions. May I emphasize her age? Change anytime is stressful but 75?

THE RENTAL UNIT

Over the years, the rental deteriorated in repairs and the tenants mentioned above went with the flow. Perhaps because it was "cheap" rent, or they were able to adapt or were the type of people who you can work through it. There was no money to repair roofs, electrical problems or septic tank issues. 

MY INVOLVEMENT

I never knew the extent of the deterioration because the tenants never told me. They would contact the owner of whom they had a talking relationship with and tell her. Of course she wouldn't reveal to me the whole picture and I only had bits & pieces over time. The rent came in, life went on until I did my annual inspection. SIDE NOTE: I hate it when clients contact parties that they shouldn't! What can yo do?

UNINHABITABLE

From my inspection and thorough conversation with the tenants as well as the owner after-wards I came to the obvious conclusion that this place cannot be rented out. It was violating all laws-on record, exposing people to harm and causing liability issues for the owner. A lawsuit and tragedy waiting to happen

ALL AGREED

Common sense which is what we all know and tend to not follow at times prevailed. I guess it was time. I took the occasion to discuss with the owner, her family and the tenants (separately) what could be done and how so that all come out okay. Trying to work with no money, honor peoples feelings & get results? Whew

AFTERMATH

I managed to get the owners to agree to extend the thirty day notice into a four month notice with a special language agreement that protected all parties. As a further incentive and investment into a good outcome, the owners agreed to let the tenants stay rent free for that period while they find another place. 

WIN WIN WIN

The owner and her family all thought it was fair and warranted. The tenants were put at ease and were over-come with the love and attention-support they were getting and I was happy as a clam to be a part of all this plus do what is required as a Broker. 

EPILOGUE

The owner is selling her own home as part of the downsizing necessity to conserve cash and pay off bills. The tenant will get the highest recommendations to their next landlord possible. The property that is run down (but well kept inside) will be torn down. I remain moved by the front lines REAL ESTATE. 

AFTER-THOUGHT

Those banks or investors while having the undeniable right to foreclose should handle it upfront and with utmost responsible concern while going about their agreed to lawful duties. There are real people out there facing the unknown, problems and hardships. Exercise your rights but have a heart while doing so or what have we come to?

close

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Topic:
Real Estate Best Practices
Tags:
foreclosures
changes
property managment
downsize
real estate
old age
renting properties
landlord tenant laws
ran right realty
naggar
front lines
thrity day notice
habitibility
serving notices

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Rainmaker
3,940,003
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

We sometimes  need to step in and help those in a binf

Feb 11, 2019 09:06 AM #1
Rainmaker
3,127,732
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Good morning,  Richie - we see moments where compassion and understanding are appreciated.  This is one of those moments.

Feb 11, 2019 09:09 AM #2
Rainmaker
2,381,794
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Thank you for joinng me William Feela 

Feb 11, 2019 09:09 AM #3
Rainmaker
2,381,794
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Michael Jacobs ...those moments as you put it make life worthwhile

Feb 11, 2019 09:10 AM #4
Rainmaker
1,754,649
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good evening Richie - doing business but having a heart is not only right but helps you sleep at night.

Feb 12, 2019 04:44 PM #5
Rainmaker
2,381,794
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Grant Schneider ...if you ever had a poor nights sleep the point is made well

Feb 12, 2019 06:25 PM #6
Rainmaker
1,430,272
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

I'm glad there was a happy ending here and things will work out for everyone.

Feb 22, 2019 01:09 PM #7
Rainmaker
2,381,794
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Georgie Hunter R(S) 58089 ...you are a good woman

Feb 22, 2019 04:48 PM #8
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Rainmaker
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Richie Alan Naggar

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