I have been reading a book by Celeste Headlee, We need to talk. Something I read in there, and I will paraphrase: Do not presume that because you are both speaking English you mean the same things with the words you choose and speak.
My wife is from the Netherlands, so automatically I know she is smarter than me because she speaks English very well, plus German, and some French, and of course Dutch. Unfortunately, many English speakers speak well, English and that is it, oh yes, LOUDER ENGLISH as well, because that will help them to be understood. My mother came from this school, and thought by also speaking more slowly it would help as well, as long as it was louder too.
Anyway, what Trudy and I have found is that we don't always understand what the other person is saying. We need to clarify what the other speaker means by what they say. Something we find very useful to do with clients. And emotions can also make it hard to understand each other, and we all know buying a home is emotional at the best of times.
An example, we were recently discussing rejection. Any born English speaker seems to automatically understand the angst that word carries with it. For Trudy, it simply means a No! Pure and simple, no angst, no bad feelings. Move on.
Well, I started to realize this applied to other words as well and hence the ability to mis-communicate with each other very easily.
Many of us deal with clients from different states who are moving around America for jobs, but we also get clients from other countries as well. They may not always mean what they say. So, we try very hard to make sure we understand their point of view.
Communication is important, and conversation is a dying art, with people's attention spans dropping. Texting also does not allow any inflection and can easily be misconstrued.
This video from Comedy Central Key and Peele is totally uncensored, so watch with care, but it makes a great point how people can read totally different things into a text and a simple message.
As time passes and as people sound the alarm about technology stealing away not just the art of conversation but people's attention, we may very well see people taking time to lay aside technology, to enjoy each other and to understand each other better.
Have you ever been misunderstood and not known why?
As Tredyffrin Easttown and Main Line Realtors we understand the value of understanding our clients and being available for conversation and to answer questions they may have about the process or the transaction of selling or buying a Tredyffrin Easttown or Main Line home. If you value communication call Nick Vandekar, Selling the Main Line with Long & Foster Real Estate Inc., office 610-225-7400, cell or text 610-203-4543, email Nick@VandekarTeam.com, website www.SellingTheMainLine.com. I give you the confidence to make the right decision.