If you haven't had the joy of taking your car into the dealership for more than an oil change... the kind of service where you need to leave it for a while, well... things may have changed a touch.
I had to have my glovebox repaired (it wouldn't close anymore), and in order to do that they have to take the whole dash apart... so they told me they'd give me a ride back to the office, while they work on it, and then they'll pick me up when it's ready.
Well.... they kept their word, but here's the new-age-kicker.
They called me an uber, both directions.
I guess it makes sense from their end... they don't have to hire add'l staff, they don't have to worry about extra fleet, gas, insurance, etc... and clients don't have to worry about any potential wait, in case their runners are out picking up other clients.
It truly is a brave new world.