Why Are ADT Home Security Guys Scamming Realtors?

By
Real Estate Agent with RE/MAX Gold DRE #00697006

Now, apart from the fact they are probably violating RESPA by offering a referral fee of $200 to agents who cough up private and sensitive information about their clients, these ADT home security companies are alienating agents left and right. Except for the greedy and unethical agents, and let's face it, there are a few of those rotten apples in every profession.

I just changed my email to a new account as I am merging my business, and the existing email account stays with that business. I wanted a new personal email for friends. Well, somehow a rep from an ADT company found my private email address and has begun what generally amounts to a badgering campaign.

First the ADT rep emails to offer the buyer's agent a referral fee and asks for the client's information. They know the transaction recorded because they pull that data, according to Fidelity Title, from the County Recorder's Office. How they get the buyer's agent's name is beyond me, but they do. Then they track down the agent and begin harrassing.

Agents who don't respond to the first email get more after that, still begging for the client's email and phone number. Then, if the ADT rep is lucky, the agent will just fork over that private data. Which lets the rep then call the client and set them up for the ADT scam, which is they promise a free home security system in exchange for a long-term contract for security services. I've never seen anybody pay for a security system. They are always free, but it is not transparent marketing.

It is deceptive. It is the deception I object to.

And the harrassment from the ADT reps. This has got to stop. Which is why I'm writing this blog. The most recent culprit, well, I am reporting him to the Attorney General's office and to HUD as well as the Department of Real Estate. Everybody else should do the same thing. He had the stupidity to ask me to post a review on YELP and he gave me the link, of all idiotic notions.

And while you're at it, here is a new blog today about the disasters that happen when buyers hire inexperienced agents. You can read it in my personal blog today at this link: What Happens if You Do Not Hire a Sacramento Realtor With Experience?

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Weintraub and Wallace Realtors

 

 

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

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Rainmaker
2,944,045
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Hi Elizabeth... I think they bank on the fact that we see them as a nuisance and won't report them.

Apr 05, 2019 08:36 AM #11
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Nina Hollander You give them too much credit. They don't think.

Apr 05, 2019 08:47 AM #12
Ambassador
3,752,230
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Elizabeth- good for you! It seems ethically wrong to me. And, I have to agree with Nina Hollander -they are counting on your not doing anything but hanging up the phone. 

Apr 05, 2019 01:00 PM #13
Rainmaker
3,155,183
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Elizabeth, I explained to them that they do not want me to go to the next level....

Apr 05, 2019 05:32 PM #14
Ambassador
3,752,230
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

                     

                              Thank you, Elizabeth.

Apr 06, 2019 06:02 PM #15
Rainmaker
1,390,568
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

Interesting. I haven't heard from any ADT reps. Perhaps this is a local thing...?

Apr 07, 2019 04:46 AM #16
Rainmaker
3,218,588
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Elizabeth- - -yeah, they are just trying to make a buck but "annoying" has reached new levels.

Apr 07, 2019 05:32 AM #17
Ambassador
2,631,596
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Elizabeth, Here's how they're most likely getting the buyer's agent info.  It was a few years back in Oklahoma, same issue.  Buyer's agent tracked down by ADT.  In that case, the leak of info was tracked down to someone with admin access either pulling the info or giving someone at ADT direct access.  Fortunately the board there DID care and tracked down the leak source and shut it down.

I know similar has to be happening here in Cincinnati because the ONLY place the specific buyer's agent name is linked to a sale is in MLS.  It's not recorded info, and since it happens to me no matter the title company, I know it's not them.

I've reported it to my MLS more than once, but it doesn't appear they want to stop the leak bad enough to team with Rappatoni and figure out who is running the daily Sold reports and exporting the info.

Apr 07, 2019 05:42 AM #18
Rainmaker
3,753,734
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Elizabeth Weintraub Sacramento Realtor Top 1% ,

So glad to see Kathy Streib feature your post in her "Ah-ha" moments for the week. They have been doing this for years and are annoying and deceptive. Good for you for taking action!!

Apr 07, 2019 06:04 AM #19
Rainmaker
1,829,358
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Elizabeth - I don't like ADT.  I much prefer more local companies and there are many good one.

Apr 07, 2019 06:14 AM #20
Rainmaker
2,088,350
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Good for you taking them on...if everyone did, it would put an end to things like this. 

Apr 07, 2019 07:39 AM #21
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Kathy Streib I see you put a link in your comment but it seems to be broken and I can't see what it is.

Apr 07, 2019 09:06 AM #22
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Kat Palmiotti Yes, maybe it is more prevalent in California than New York. But just give them time.

Apr 07, 2019 09:07 AM #23
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Michael Jacobs They probably have no idea how annoying this slimy practice is. Most likely because they sometimes reach idiot agents who grab their $200. No shortage of ignorance.

Apr 07, 2019 09:09 AM #24
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Liz and Bill Spear I would not be surprised to discover it is MLS itself who is selling the data to ADT.

But it does not explain how the ADT guy got my brand new personal email that is not published anywhere, not even in MLS.

Apr 07, 2019 09:11 AM #25
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Dorie Dillard CRS GRI ABR Oh, so that's what Kathy was trying to tell me. That she published it in her AHA moments for the week. Oh, duh!!!

Apr 07, 2019 09:12 AM #26
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Grant Schneider I had a choice when signing up for home security for our vacation house, and let's just say I did not choose ADT.

Apr 07, 2019 09:12 AM #27
Rainmaker
2,189,289
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Sharon Tara And because they are perpetrating this scheme through email, I will also report them to the FBI. If anybody else wants the address, here it is:

https://www.ic3.gov/default.aspx

Apr 07, 2019 09:14 AM #28
Rainmaker
740,738
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

They're not the only professionals to take things too far, unfortunately. I remember moving into a house and having a serviceman show up at the door unsolicited and sort of "warning" me that "all my neighbors on the block used ABC company and I didn't want to be any different, did I?"

Apr 07, 2019 09:20 AM #29
Ambassador
3,899,772
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Elizabeth:

Yep I have been contacted multiple times in the last year by ADT (but other companies as well). I haven't reported anyone, yet, but blocked their numbers, and certainly would not share any confidential information.  Their offer of a referral fee is not something I want any part of.

Jeff

Apr 11, 2019 08:46 PM #30
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