How would you describe the culture of your team, your office, or your company? What does your culture say about your team? Culture is something that can be observed by an outsider. Make sure that your customers see the proper culture.
Attitudes drive culture. I love what Zig Ziglar said, “Your attitude determines your altitude.” The fact is that people do not put enough emphasis on how attitude affects performance. If you are the leader of the organization your attitude affects the culture of your organization and, ultimately, its performance.
An organization that has a positive vision and values, and that has leadership that lives and promotes those values is creating a positive culture. But if there is a negative attitude at the top the culture of the organization is doomed.
There is a strong link between attitude and performance. Let’s start with defining what attitude means in this context. An attitude is a pattern of thought. These attitudes have developed over time. Not that this is as easy as turning on a switch. It’s not easy. It will take work to change your outlook and the outlook of your organization. This will take real commitment, discipline and desire to change.
The habits and behavior of the leader has impact on the outcomes of the organization. We lead by example and we model the behavior for the organization. What type of behavior and habits are you modeling?
And if we want to get different and lasting outcomes, it’s not enough to change our behavior. We must also change our attitudes and beliefs. These attitudes and beliefs have been imbedded over time. Just think about how often we might say, we tried that once and it didn’t work. Experience affects our attitudes and beliefs. All of us can think of an unpleasant experience that we have had in the past. We may have tried something in the business. Then something negative happened.
Did you ever have an experience of getting supposedly well-meaning advice from someone. Then that advice turned out to be bad advice. You probably wanted to avoid another unpleasant experience again, so you focused on what didn’t work rather than the rewards of success. Let’s explore this.
Would you agree that you need to have passion to be successful? Is your heart in your business? If it is not, you might want to consider getting out and searching for what you really desire. On the other hand, if you really love, let’s say, real estate sales you should be focusing on the rewards. You will have obstacles, but you can plan for them and anticipate them. Changing your thought patterns and your outlook is about changing attitudes. Focus on the reward of more sales rather than the problems.
Then make sure that your new behavior is consistent with your new attitude. Stay focused on what you want and what can go right-- in short what you can become.
If you are the leader you will set the example and ultimately the values and culture of your team. For a similar post on our web site read CHANGE THE CULTURE CHANGE THE OUTCOME.
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