Communicating with someone goes beyond simply speaking the same language because the intended message needs to be understood by the recipient. Merriam Webster defines communication as 'a process by which information is exchanged between individuals through a common system of symbols, signs or behavior.'
The process of finding the next perfect house can lead to frustration if gestures, facial expressions, tone, etc. are misinterpreted allowing joy to easily turn to disappointment. Someone I know makes me laugh each time I hear her say, "What I'm saying to you is..." because it sounded crass the first time I heard it, but it's simply her way of ensuring clear communication.
I once had a whirlwind showing tour over two days that revealed 'the' house and an offer was written--only to have to the spouses reveal to each other at contract signing that they had reservations. They had been speaking to each other, but not communicating with each other.
I used to think I only had to ensure MY communication was clear, but now I strive to ensure a wonderful real estate experience by reminding ALL members to communicate WITH each other!
Image by Peggy und Marco Lachmann-Ankea\
