Ask An Ambassador: Knowing What I Don't Do Well

Real Estate Agent with RE/MAX Elite 513.520.5305 SAL.2002007747

I can blog every day for years on end.

I can know Cincinnati patio homes inside and out.

I can shuffle schedules and prioritize my have to do list and my want to do tasks with anyone.

I know where my business comes from.

I wear a lot of different hats on any given day, and they're not all real estate related.

But to succeed I have to also know what I don't do well.  If I fail to recognize what I don't do well, I may get a bit frayed.

As a dual career engineer/agent, the biggest constraint I have in my day is time, and I think we almost all share that feeling.  24 hours in a day just isn't enough to get EVERYTHING done that we want to do.

So knowing what I don't do well or efficiently actually creates opportunities.

For instance, our brokerage added transaction coordinator duties to our office admins last year.  As you might expect, there's a charge for each transaction they help with, but it's worth it.  I get time freed up from doing certain things that don't add value to the client, don't increase my business, but all need to be done.  They're not the best use of my time.

Furthermore, I have to be able to recognize gaps in what the consumer wants and what I've been doing.  An example?  I've been absolutely neglectful at asking for reviews after a completed transaction.  I KNOW consumers look on Z, and Google and elsewhere to get the opinions of their peers about our capabilities, and leaving little to nothing in those spots gives them an excuse to click NEXT in their agent search.  So I'm finally starting to "force" myself to request reviews, and for the most part clients have been willing to help (although like us, sometimes they get busy and don't get around to it!).

I COULD be overhauling my Wordpress site to the latest framework and theme, but I've hired someone else that does it for a living to take care of it.  They'll be much faster and they'll understand things under the hood that I'll NEVER know.  It's money well spent and once they're done I'll start with some of the customization I want to make to make it even more user friendly.

Another thing I know I need to work on?  It's a risk that comes with being seen as a patio home specialist.  I attract clients for that expertise they know I have, but too often they ONLY see me as a specialist and not also able to help them with other real estate matters such as selling their existing home.  Don't get me wrong, I'm happy to have the buy side with them, but we've got the toolbag to get their homes sold too!  So that's an aspect I'm going to need to work on a bit more if I want to grow my business.

Bottom line, it's important to know our weaknesses and the best ways to address them.  It's impossible to be all things to all people, so we need to know when to bring in the help we need.

What's on your list to work on?




Until next Tuesday, just Ask An Ambassador if you need help!

Bill of Liz and Bill aka BLiz 


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Serving Warren County Ohio & Adjacent Areas


The Liz Spear Team of RE/MAX Elite
Elizabeth Spear, ABR, CRS, Ohio License SAL.2002007747

William (Bill) Spear, CRS, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418


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  1. Ginger Harper 04/24/2019 12:23 PM
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Lauren Williams, CPO
Casual Uncluttering LLC - Woodinville, WA
Professional Organizer: Puget Sound homes

Liz and Bill Spear A colleague taught me a brilliant way to ask for reviews - if you catch a client saying something quote-worthy, ask them on the spot if you can use it. They are often quite flattered, especially if you can frame the request as "Wow, I never thought of that before" or "I am so flattered by what you just said, I'd be proud to tell other people what you've said" or similar sentiments.

Apr 23, 2019 06:20 PM #1
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Bill. Sounds like you are on the right track with time management and delegating tasks. Enjoy your day!

Apr 24, 2019 04:49 AM #2
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

Time management is a challenge for all of us and leverage is key.  Often focusing on "time takers" helps keep us on track!

Apr 24, 2019 05:12 AM #3
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Liz and Bill Spear ,

What a great post and so timely for me now with my full time assistant retiring after 10 .5 years with me and my husbands illness. It's a good time to take stock of what I want my business to look like..good thing I'm mentoring my daughter right now!!

Apr 24, 2019 06:04 AM #4
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Well said Bill! It’s very important to know what you don’t know

Apr 24, 2019 06:31 AM #5
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Everyone should know who they are and who they are not....

Apr 24, 2019 07:15 AM #6
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

When it becomes detrimental, it’s not really good to chase down being perfect. Knowing what your strengths and weaknesses are really puts everything in perspective.

Apr 24, 2019 07:46 AM #7
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Bill- I think this is a dilemma that is tough for many in to feel comfortable delegating the things that they may not do as well, or don't have time for. 

Apr 24, 2019 03:48 PM #8
Melissa Spittel
Coldwell Banker Residential Brokerage - Westminster, MD
"Achieving Results Together "

Requesting reviews are my weakness, also. I keep saying I’m going to make it a priority, but it’s always at the bottom of my list.

Apr 24, 2019 05:49 PM #9
Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

A strong sense of get up and go is necessary to be successful. No excuses...except that I do not pick up the phone and cold call or knock on doors anymore since I let the dogs out! LOL

Apr 24, 2019 06:11 PM #10
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Liz and Bill Spear  I can so relate to this post, indeed just to mention one example. I love my Transaction Coordinator, she is the best I had in the past fifteen years and gratefully I had her now for over six years. The cost is minor to what she takes off my plate. The best part is it is a tax write off anyway.... we have become friends and we go out to dinner twice a year with Diane to join us.... with that said I need someone to handle the other tasks you mentioned Oh BTW I only have one job not two like you still not enough hours in the day, Endre

Apr 24, 2019 10:44 PM #12
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, - Monroe, NY
The House Kat

Funny, I attended an industry related class yesterday and this very thing was discussed. There are things we do that either we're not great at, or that are really contributing to the business and could be delegated to someone else. Lots of thoughts swirling around!

Apr 25, 2019 05:10 AM #13
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

There never seems to be enough time. Knowing your strengths and weaknesses is so important! Delegate to others for best results!

Apr 25, 2019 05:14 AM #14
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good mporning Bill. This is important and certainly real. Well written and conveyed.

Apr 25, 2019 06:16 AM #15
Sharon Miller
RE/MAX Platinum - Crane Hill, AL

Liz and Bill,

What a great post! Everyone involved with real estate can find something about their "process" which can be improved or enhanced. One other aspect I would like to mention......recognizing the overall declining level of competence which exists with ancillary service providers who are a necessary part of the process. Unless we as realtors continuously "evaluate" the players involved with the "transaction process", the closing "speed-bumps" will become numerous and frequent! 

Apr 26, 2019 07:10 AM #16
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Liz and Bill Spear -  this is something I always recommend.  Know what you don't do well and give it to someone else.

Apr 27, 2019 04:32 AM #17
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RE/MAX Elite Warren County OH (Cincinnati/Dayton)
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