NOT so sad to see you go.

By
Services for Real Estate Pros with Ward County Notary Services

FlubEx OfficeOkay, for the sake of the community it's never good to see a store close but I'm not going to shed any tears in the case of Minot's FedEx Office store's closing soon.

I had one run in with this store a couple of months ago that necessitated my calling the police to investigate certain activity at this store.

Today I had another reason to be unhappy with them. I needed to drop off a overnight package as soon as possible and they advertise that they open at 7:00 so I was there promptly at 7:00. The hours say open at 7:00 on the door as well. I sat there until 7:30 and by then I had had it. No one showed up. There was also a sign that said store closing May 17th. I think they need to nail that sucker shut TODAY!

Like all real estate: location, location, location is number one and retail is no different. This store is located on the far South end of town making it very inconvenient for at least half the town.

Like all service providers: you need to provide good service to attract and keep customers. This store outright stunk! I think this came from the top down. The best service I received was when I came in at the last bell when the part time help was there and the management wasn't.

While Realtors hang their shingle under a Brokers name each agent is his/her own business and Real Estate is a service business. While a Agents office may be in a brokers brick and morter shop or in their own home they must be accessable to their clients (when their clients need them) and when it comes to service, good may get you by but great service will make you a success.

Posted by

WARD COUNTY NOTARY SERVICES

ROBERT L. TIMM, OWNER

201 Main Street South, Suite 116

 Minot North Dakota 58701

Bob Timm,  Facebook

Call or text 701-720-8513

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
Real Estate Best Practices
Groups:
Realtors®
The Lounge at Active Rain
Almost Anything Goes
Dedicated Bloggers
Tags:
service
minot

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainmaker
2,855,074
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Bob.

So,why don't you tell us what you really think about that store.  It must be a gem of another kind 

Apr 24, 2019 02:43 AM #1
Rainmaker
3,212,584
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

Some enterprising person will see and fill the void in your community !

Apr 24, 2019 02:58 AM #2
Rainmaker
2,495,437
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

It sounds like that business is shutting down as a symptom of its own bad behavior.

Apr 24, 2019 03:14 AM #3
Rainmaker
4,908,958
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Good morning, Bob "RealMan" Timm service is the key to success, no matter what the business....if you're servicing people, learn to service them properly..

Apr 24, 2019 03:27 AM #4
Rainmaker
1,870,779
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Bob "RealMan" Timm - if you don't serve your customers they will go away and then you will close.

Apr 24, 2019 04:24 AM #5
Rainmaker
3,201,797
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Bob. Commission is paid for results. That is why most need to work for a check based on time. Enjoy your day!

Apr 24, 2019 04:27 AM #6
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Ya, it was some kind of gem James Dray . Glad to see it gone.

Apr 24, 2019 05:12 AM #7
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

I hope so Sally K. & David L. Hanson and hopefully they will have a better location and business sense.

Apr 24, 2019 05:15 AM #8
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Absolutely Myrl Jeffcoat , I can't imagine that I'm the only one who felt like they had a horrible rapport with people walking through the door.

Apr 24, 2019 05:17 AM #9
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Barbara Todaro you have to know how to treat people who come to you for service. 

Apr 24, 2019 05:19 AM #10
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

And that is exactly what happened Grant Schneider .

Apr 24, 2019 05:20 AM #11
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Good morning Wayne Martin . We all appreciate good service BUT good service with a smile is the best.

Apr 24, 2019 05:22 AM #12
Rainmaker
3,543,851
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Bob. So are you feeking better now? Take a breath and enjoy the day.

Apr 24, 2019 05:53 AM #13
Rainmaker
1,578,746
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co. Notary Services, retired Realtor

Good advice Sheila Anderson . I started feeling better as soon as I saw the "Store Closing" sign in the window.

Apr 24, 2019 06:09 AM #14
Rainmaker
1,174,802
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi, Bob "RealMan" Timm - I hope that there is a UPS store that can fill the void. 

Apr 24, 2019 07:35 AM #15
Rainmaker
2,479,951
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I remember hearing about the debacle you had with them and it seems that karma caught up with them.

Apr 24, 2019 08:03 AM #16
Rainmaker
3,015,145
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Love the FlubEx "banner," Bob. I've never been overly fond of FedEx... always a much better experience with UPS.

Apr 24, 2019 08:21 AM #17
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainmaker
1,578,746

Bob "RealMan" Timm

Owner of Ward Co. Notary Services, retired Realtor
Ask me a question
*
*
*
*
Spam prevention

Additional Information