Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Love the trials and tribulations dealing with simple minded or should I say robot minded customer service.... just on a side note not so sure if the Ring is worth the money... I see people posting on Next Door photos of the burglars and the Police does nothing about it. So with that said if I had the Ring all it would do is piss me off that I got  burglarized then to boot the police would not do anything... so with that said no ring for me:)Endre

Apr 23, 2019 11:28 PM
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

With so many Ring videos being uploaded to NextDoor and Youtube, to help identify porch pirates, I had hoped a measure of protection would be provided by the product.  It's sad to hear their customer service isn't up to snuff, however.

Apr 24, 2019 03:35 AM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Elizabeth Weintraub Sacramento Realtor Top 1% congratulations on your latest sale of a "pocket listing".... our definition of a pocket listing is one that is NOT in MLS because it's not to be cobroked!!!  we put everything in MLS and agents always call us to see what we have coming on MLS... we always have a listing signed one week in advance and do "coming soon" posts....we want as much activity that first day as possible to get it sold for full list or better with a clean deal the very first day.... we've been very successful at that and "listings beget more listings"....

Apr 24, 2019 04:24 AM
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Sounds like another frustrating customer service experience with Ring. No thanks. As for the pocket listing, congratulations. Almost a secret "make me move," scenario. Glad it worked out for all. 

Apr 24, 2019 08:15 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Elizabeth Weintraub Sacramento Realtor Top 1%, I decided not to get Ring after I heard several stories from unsatisfied customers. I've sold a few pocket listings long time ago when it was an extreme seller's market for our market place. Each one made my buyer clients very happy.

Apr 24, 2019 12:13 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Endre Barath, Jr. Have you considered moving to a better neighborhood? And kudos to YOU for having the bravery to withstand the crap spewed on NextDoor. BTW, the police asked for a video from my Ring App when my neighbor's car was broken into (left unlocked).

Apr 24, 2019 01:44 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Myrl Jeffcoat I imagine just having a Ring doorbell prevents more break-ins. Thieves seem opposed to videotaping themselves. As for the Ring Corporation itself, it really has a good product if it could just fix its internal software issues.

Apr 24, 2019 01:46 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Barbara Todaro Well, in California, we welcome, for the most part, co-brokering on a pocket listing. I suppose some agents don't but those guys don't stay in the business for very long or do much volume.

Apr 24, 2019 01:47 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Debb Janes EcoBroker and Bernie Stea JD Very glad it all worked out, too. Just wish Ring.com wasn't so messed up. The app works more of the time than it does not. But that could be Hawaii-related, too. I could not catch the UPS man when the Ring app notified me he was at our front gate in Hawaii, and I was in Sacramento. By the time the video transferred, the UPS guy was back in his truck.

Apr 24, 2019 01:50 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Beth Atalay The problem with the Ring Doorbell is the original Ring product is crap. They made a Ring Doorbell 2, and that works pretty well, plus it came with an indoor chime. It doesn't pick up nearly as much movement as the original model, and both are set not to tape further than 5 feet, but they still tape cars 30 feet away.

It works for me because my front yard is gated, but I don't hear the gate when somebody opens it. This way they can ring my doorbell instead. It also records anybody who enters my yard. Even my next-door neighbor when he leaped over my gate because I had locked it.

Apr 24, 2019 01:53 PM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Elizabeth- sorry you've had trouble with your Ring doorbell. I am satisfied with ours except when I try to answer it in real time depending upon the connection, I may not get connected. I do like that it lets me know who has been at our door. 

Apr 24, 2019 04:59 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Ha ha Elizabeth  you are telling me to move to a better neighborhood? and your neighbor got burglarized so maybe you should be moving:))Endre

Apr 24, 2019 09:44 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Kathy Streib Yes, except for when you try to use it for the purpose for which it is intended, such as answring your doorbell remotely, it doesn't always deliver. But we put up with crappy technology because that's how it is.

Apr 25, 2019 12:53 PM
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Endre Barath, Jr. Just sayin' I would be uncomfortable living in an area where 1) my neighbors' homes were routinely robbed and 2) my neighbors had to beg the public for help because 3) the police don't care.

Have you ever considered those ramifications?

Apr 25, 2019 01:05 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Just to be clear Elizabeth, Los Angeles is a big city, just like New York and Chicago.... crime and police exist every where would you believe it even in Beverly Hills.... so with that said we like the big city life and in 22 years we gratefully never had a problem, Endre

May 12, 2019 09:04 PM