Gratification Post for 4/27/19
by Patricia Feager
Firestone Complete Auto Care, in Flower Mound, Texas provided excellent Customer Service early this morning, thanks to Dan and everyone else who helped me get brakes and rotors in a hurry. They treated me with R-E-S-P-E-C-T which I greatly appreciated and the price was right and fair. Firestone on the corner of Flower Mound Road (3040) and Long Prairie Road (2499) really knows how to deliver with top-notch services, especially when it's urgent.
"Our company is built on people - those who work for us,
and those who we do business with."
--- Harvey S Firestone
Any Real Estate Agent will tell you, they depend on their wheels and a car that is well-maintained. But sometimes an agent gets so busy tending to the needs of their own clients and meeting new customers, they just don't have time to take care of their own needs and schedule an appointment in advance. It's really nice to know that in Flower Mound men like Dan at Firestone treat customers right and they don't answer the phone with, "Unfortunately...."
In fourteen days I put on 687 miles taking care of business - most of it in treacherous and stormy weather conditions. When it comes to brakes and rotors, oil changes too, I take that very seriously and so does Firestone Complete Auto Care located at 2704 Flower Mound Road in Flower Mound. I believe in Karma too. When I'm taking care of business, I treat others the way I would like to be treated. Today was proof - I was treated well without excuses and that's why I highly recommend Firestone Complete Auto Care in Flower Mound.