Are Home Cameras helping or hurting Real Estate Sales?

By
Real Estate Broker/Owner with Godzyk Real Estate Services NH License 033394

An interesting thing happened. I showed a Manchester NH area Home For Sale and no sooner then exiting the home my phone rang. It was the seller. Then it went something like this. "HOW DARE I talk bad about their home."

 

Now, before you ask what I said, representing the buyer, it is common to discuss a home while you look at it. The good, the bad, the ugly, what they like and what they do not like. 

 

Here in NH you can have a security camera without posting a notice, but recording sound, is not allowed. This Seller sat and listened to everything we said. You have to think they listen to every one else as well.

 

SO what did we discuss that the seller did not like? The seller did a beautiful job on the interior, new kitchen, new paint, new flooring but nearly every window had a broken seal. They were 25 plus years old. Every window was cloudy. The buyer would want to replace all of them if they purchased this home. They actually liked  the home. They were not afraid to install new windows if they got the home at the right price to account for this. The buyer though was offended by the seller's call. There werecalso  offended by their language and then refused to buy this home. 

 

 

Perhaps the MOST IMPORTANT message is to share with every consumer that my philosophy is simple, provide more personal and professional service to guide my clients through each step of the buying or selling process. All Agents are not created equal and every buyer or seller should take the time to hire the BEST not just the biggest. Those that hire me, find a dedication like no other.

 

To CONTACT Scott Godzyk please call 603.661.2121 or EMAIL: Sctprop@aol.com .

 

About the Author: Scott Godzyk is the Owner/Broker of the Godzyk Real Estate Services in Manchester NH. Proud to be locally owned and operated with 32 years of experience, Scott is a leading Agent for Listing and Selling Homes in this area.We are Full Time Agents ready to serve all of your Real Estate needs. Servicing Hillsborough, Rockingham, Merrimack and Belknap counties. 

 

    

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Ginger Harper 05/09/2019 07:52 AM
Topic:
Home Selling
Location:
New Hampshire Hillsborough County Manchester
Groups:
POSITIVE ATTITUDE for the Weary Soul
Bananatude
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Rainmaker
38,806
Jesse Vasquez
REMAX PIONEER - Davenport, FL
"APPROVED”

Wow I personally think the seller is nuts, he shouldn’t have called, and he shouldn’t have been listening. All no no and no LOL.. nice post ! I do love RING though .

May 08, 2019 05:58 PM #26
Rainmaker
660,250
Laura Filip
Laura Filip Broker , Opening doors for All Seasons of Life - Whitesboro, TX
What can we do for you today?

The new Tech items can be a hindrance for sure. A buyer should be able to discuss what they think about a home as they are going through it. Although it can make it hard if the seller is listening in on the conversation. This item must be disclosed here in Texas. Cameras, listening devices, etc. 

May 08, 2019 06:26 PM #27
Rainmaker
1,931,601
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

A property owner does not always like to hear the constructive criticism. But the condition of the real estate listing if less than stellar will field comments. Good, bad, ugly... be careful what you say, how you say it. And assume it is open mike for talent night during every showing regardless of who you represent. Stay professional, assume the walls have ears Scott Godzyk !

May 09, 2019 01:56 AM #28
Rainmaker
271,634
Buzz Mackintosh
Mackintosh REALTORS - Frederick, MD
“Experience, reliable, leadership”

Maryland has the same law, if you record someone you must post & disclose. If you are pointing out flaws to your Buyers obviously the Seller can't handle the truth about the property.

May 09, 2019 03:40 AM #29
Rainmaker
1,388,332
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

The audio should have been disclosed. And calling to berate a buyer's agent for something the buyer/agent said is NOT going to help their house sell. That seller doesn't appear to want to move.

May 09, 2019 04:03 AM #30
Rainer
7,990
Denise LeBreux
Re/Max Real Estate Center - North Attleboro, MA
I love working with BUYERS!

Illegal Recording Under the Wiretap Act. Under the federal Wiretap Act, it is illegal for any person to secretly record an oral, telephonic, or electronic communication that other parties to the communication reasonably expect to be private. (18 U.S.C. § 2511.)

Question: why share the seller’s offensive language with the buyer? It doesn’t pertain to the house. They’re not buying a relationship with the the Seller. I try to translate information, not emotion to keep a sale on track.

May 09, 2019 05:46 AM #31
Rainmaker
324,891
Dana Basiliere
Rossi & Riina Real Estate - Williston, VT
Making deals "Happen"

Scott, That is a very timely post as more and more people have home surveillance systems.  I am in NNEREN and we put in the agent remarks when we know that there is a camera or a camera with sound. It is also a question on the SPIR.  I have been cautioned by an agent that his seller looks and listens to every showing "real time"  just like the experience you had.  I feel it is a detriment to selling a property and would tell any of my sellers the same.  Let folks love or hate the home in privacy. They may end up purchasing it. 

May 09, 2019 06:04 AM #32
Rainer
276,221
Ron Aguilar
Continental Mortgage - Saint George, UT
Mortgage & Real Estate Advisor since 1995

excellent post to consider today. thanks for your time 

May 09, 2019 07:19 AM #33
Rainmaker
493,362
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

When I see one of those devices--I alert the buyer.  We talk in whispers if we must, and if I see something positive, do express that.  Buyers expect privacy when touring homes--can't gte that

May 09, 2019 07:41 AM #34
Rainmaker
2,414,615
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

lawsuits cost time and money and are not always the most prudent answer. Also, "spying" (lets not mince words) is here to stay. Counter-spying tactics is a wise subject for those that want privacy 

May 09, 2019 07:43 AM #35
Rainmaker
364,130
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
Santa Cruz Mountains Property Specialist

Clearly a hot topic judging by all the comments.    In CA, these devices must be disclosed.    I came away wondering if you needed to tell the buyers about the sellers' call, if otherwise the buyers liked the home?    Sometimes I feel part of our role is to be a buffer between the parties, not sharing things that would be disruptive to the sales process.

May 09, 2019 08:09 AM #36
Rainmaker
3,488,219
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Scott. This is certainly bizarre. I wouldn't want to see or hear about someone in my home.

May 09, 2019 08:29 AM #37
Rainmaker
1,214,159
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

Wow ... just SO much wrong here on the Seller's part, Scott Godzyk ... not to mention a bit creepy too.  

Gene

May 09, 2019 08:55 AM #38
Rainmaker
58,582
Ricardo Mello
Manhattan Miami Real Estate - Manhattan, NY
Manhattan & Miami Real Estate Agent

Not cool!

May 10, 2019 03:23 AM #39
Rainmaker
1,054,816
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I'm with Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi - that was very creepy! You know what they say about not being able to fix stupid . . .

May 10, 2019 01:34 PM #40
Rainmaker
1,496,541
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Evidently seller has not learned a lesson about recording. You pointed out a visible flaw doing your job.

May 10, 2019 01:37 PM #41
Ambassador
1,791,644
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Wow, that creeps me out and I'd be embarrassed to admit I was doing something illegal. 

May 11, 2019 06:43 AM #42
Rainmaker
3,031,362
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

I guess like everything else there are pros and cons....I have an arlo

May 13, 2019 06:57 AM #43
Rainmaker
285,788
Mercedes E. Santana
Santana Property Group - New York, NY
NYC Multifamily Properties

Wow, that's some story.  A little freaky if you ask me,...how dare the Seller call you.  If he or she had to listen, so be it, but to chastise you for a private conversation with a potential buyer is ridiculous.

May 15, 2019 12:18 PM #44
Rainer
330,896
Raymond Denton
Homesmart / Evergreen Realty - Lake Forest, CA
Foothill Ranch Specialist

Some people are just plain Stupid ... did you let the Seller's Agent know what happened?  And that it should never happen again?

May 15, 2019 04:10 PM #45
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