Some days are better than others.
I'm an engineer and like things logical. You can guess who my favorite Star Trek character is.
But some things in life are far from logical (hellllllloooooo real estate).
And in today's case, the exercise in futility involved a nonprofit organization that Liz has volunteered with for 6 years that involves work with Bunny the Chihuahua.
We've been going back and forth for a few weeks trying to resolve a request to continue use of a pet stroller to alleviate Liz's arthritis. A stroller Liz has been allowed to use for 6 years is now being banned. Most likely somewhere in the national chain of volunteer groups there was an incident between a volunteer dog in a stroller and a human.
Net result is rather than limit the organization's reaction to just the one dog and handler, the result is the group's liability folks get involved and make a policy change that impacts every small dog that works from a pet stroller.
They offer "alternatives" that don't really address the root issue and refuse to reconsider their policy change. "You're a valued volunteer" (just as long as your work exactly the way we tell you to, and sorry if that causes you physical issues).
20 minutes this morning discussing with the group's liason got nowhere. A complete exercise in futility, but I suspected that would be the case.
If this was an employee/corporate issue it would be easy. Call HR and invoke the stroller use as a reasonable accommodation under ADA. End of story and done.
But since it's a volunteer/non-profit relationship and not a big corporation, it's not that simple.
Sure, we have tools we could use if we didn't want to exercise discretion.
We could bring the heat to their Facebook page, Twitter, call them out on our blog. Ask others to help us go viral and bring enough bad PR that they'd have to reconsider.
But it's a nonprofit and in the big picture, they do much more good than harm. So they'll remain nameless and Liz will find another organization to work with. One that's not so risk averse that they've forgotten the human element of the animal/human teams that volunteer for them.
Discretion. It's a necessary characteristic for any good real estate agent. There are many times the gremlin inside of us would like to tell someone what we REALLY think, but in most cases it's best for all involved to leave those words unsaid. You just don't know what the future holds, and the person being put on blast today may be the person that decides something important tomorrow that impacts you or your clients.
Verbal jujistu, it's just part of what we do :)
Interested in having us help you sell your home or help you buy a home? Just give us a call/text at 513-520-5305 or email Liz@LizSpear.com.
We look forward to hearing from you!
Bill of Bill & Liz aka BLiz