Back Up the Bus. It's on My Foot!

Real Estate Agent with RE/Max Associates DE#R1-0003085 PA#RS347136



With our competitive market, multiple offers are becoming the norm, especially with houses that are priced according to the comparables, are in great condition, and are located where the buyers want to be. So, when a recent listing went on market and multiple offers were presented, I got the thrill of helping the sellers sort through the details and then the part of our business that is a necessity but is the tougher part: delivering the news to the Realtors whose clients’ offers were rejected. Much as I try to be professional, challenges can arise based on the other agents’ responses. Most are gracious, thankful for a swift update, and fully understand that there can only be one winner. The occasional one stands out though who has to try to strongarm the situation. This last multiple offer presented one such situation. After I hung up the phone, I got a call from my sister. She sensed my mood was off and I said it was due to another Realtor’s unrealistic expectation after being informed his client’s offer was rejected. My sister’s response?  “Back up the bus! It’s on my foot!” I have NO idea where she came up with that one, but boy, was it accurate.


How often do we do that to one another in this business? We’re frustrated because we don’t get the response we want from the other side, but is a bruising attitude the way to force the situation to work to our client’s advantage? Not in my experience.

An important thing to remember is we need to leave the pathways open so that the next time we have a potential transaction, it will be welcomed. Start your engines, Realtors, but keep your bus moving forward!



Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Barbara Todaro 05/26/2019 05:51 AM
Real Estate Best Practices
multiple offers
good attitude

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Dusty Rhoton SRS, MRES, ABR, SRES, GRI
RE/MAX Fine Properties - Flagstaff, AZ
Flagstaff Real Estate

I had a seller who took the first full price offer with no contingencies, which is exactly what THEY wanted.   Another agent called to yell at me because I didn't allow it to be a bidding war!!

May 22, 2019 08:34 PM #1
Kat Palmiotti
406-270-3667 (MT), 914-419-0270 (NY), Broker in NY with Grand Lux Realty and in MT with (coming soon!) - Kalispell, MT
The House Kat

I like that saying and will have to remember it for future use!

As for multiple-offer situations, there can be only one new home owner and anyone who puts in an offer needs to know that.

May 23, 2019 03:50 AM #2
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Monica. You have a very clever sister. What an expression.....I love it.

May 23, 2019 07:15 AM #3
Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ

Love that quick saying! On occasion an agent will get his/her shorts in a bunch if their client doesnt win the bid.  Really kids - this is business

May 23, 2019 02:33 PM #4
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Monica- well that's a new saying for me too!!! I've heard "don't get your knickers in a wad" but love this one. 

May 25, 2019 01:29 PM #5
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224


                     Thank you, Monica. 

May 25, 2019 07:12 PM #6
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Good morning, Monica Hill I never heard that one before.....but I'll certainly remember it!!!!

May 26, 2019 04:03 AM #7
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Monica - like Barbara Todaro this is a new expression to me but it's truly appropriate.   That message comes through loud and clear.  I like it!

May 26, 2019 05:50 AM #8
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

That's a new expression to me...but a good description !

May 26, 2019 05:54 AM #9
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Monica - that is something to remember always when we get rejection.

May 26, 2019 05:56 AM #10
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Monica,
I've never quite figured out why certain agents think being rude or trying to strongarm (as you put it) will work in their favor now... or in the future.

May 26, 2019 07:06 AM #11
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Monica Hill ,

I'm so glad that Kathy Streib featured your post in her "Ah-ha" moments for the week. I also saw it when Barbara Todaro re-blogged! I've never heard that expression but your message is loud and clear. Don't burn your bridges with other Realtors..... you'll be working with them long after one deal is closed and funded.

May 26, 2019 07:12 AM #12
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Seems like we all like this new-to-us expression, Monica. I know exactly what you're saying; too often there's one agent who thinks being a bully will help him/her. Not!

May 26, 2019 08:24 AM #13
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Well, I've never heard the expression, but I love it. Great wisdom here!

May 26, 2019 09:01 AM #14
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Monica,
You are dead on point on this. I have found there is always a next time.

May 26, 2019 11:47 AM #15
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

I am so glad that Kathy Streib included this as I missed this post-Monic. That agent should have been grateful for your phone call. I had a coop broker who never even called me My buyer saw the property was under contract on the internet and called me. To this day the agent has not called me to tell me my offer was not accepted.  Bad manners -back up the bus smashed my foot 

May 26, 2019 01:42 PM #16
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Great post!  I can see why Kathy chose to highlight it this week!

May 27, 2019 07:00 AM #17
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

It sure brings up a good image in the mind!  Keep that bus moving along!

May 27, 2019 08:12 PM #18
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Hi Monica:

I love that expressions - that's a new one for me! We have all had those unpleasant experiences with an agent whose response to being told their client was not the winning bid is unpleasant. No one likes to lose with an offer but someone has to if there are multiples, and there's no point is being difficult or rude. And no, my seller does NOT owe you an explanation of why the offer was not accepted.


May 29, 2019 06:14 PM #19
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