If you want to Be a Preferred Referred Agent.....

By
Real Estate Agent with EXP Realty 414-525-0563 57026-90 Broker

     We have a number of Soon-to-be Sellers who are in various stages of getting their homes ready for sale...Paint, flooring, landscaping, exterior work including decks and porches...teams of contractors are everywhere. As these Sellers go to visit their next "happily ever afters" they have asked us to refer them to agents as we continue to monitor contractor schedules, suggest materials, colors etc. and sometimes a sprinkling of house sitting...see the grass has been cut, the plants watered etc.

    We believe whether it is a contractor or an agent we have contacted and we do not get a reasonably prompt response...we question how that person or company  will respond should they get the listing, buyer or job.  

      Agents....we have a variety of methods for searching our agents..past relationships, Active Rain of course...groups and associations we belong to...no one size/method fits every buyer or seller. Sometimes the locations can be more remote and more research is required.  Our Sellers and Buyers can be assured we know the agents we refer....have interviewed them annd are comfortable with the suggesting them as valued service providers for their important real estate decisions. 
  If we are in a group and have asked for information in email and get agentphone calls..yes after 10 pm...you have to wonder if the Agent will listen to the client...they have not folloagentwed the very basic instructions.

    If the request for an agent says "no cheerleaders" please do not post ..."Call Suzy she is the best agent in Whoville" ,

 If you don't know Tom, Dick or Harry and all you know is they work for the same brokerage...the live in that state...you only compromise your own credability suggesting that agent who is not geographically qualified to service that client.

   If an agent calls, texts or emails you asking you if you are interested in a referral...and for whatever reason, you are not....please use the same manners you would want...and politely respond promptly with perhaps another agent suggested if you know one who may be interested.

    Read...understand...respond promptly...use good manners...the commission you save may well be your own.

     This has been a professional advice post brought to you by Sally K. & David L.Hanson, Broker Associates with EXP Realty honored to serving Southeastern Wisconsin for all things real estate...including referrals.

Posted by

Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS


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Rainmaker
1,513,424
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

It's better to not give a referral at all than to give a referral to someone you aren't sure will do their best for the client.

May 23, 2019 08:48 PM #12
Rainmaker
3,192,433
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

We have been very fortunate but we do our homework and it is not the first name we see that gets the referral.

May 23, 2019 08:53 PM #13
Rainmaker
1,406,085
Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

I agree with your thoughts regarding referrals. I will tell you that if you ever contact me, I will follow instructions and get right back to you!

May 24, 2019 03:08 AM #14
Rainmaker
5,270,750
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Congratulations on your festure recognition.

Thank you very much for sharing your experience and your advice.

May 24, 2019 05:10 AM #15
Rainmaker
379,523
Marney Kirk
Cummings & Co. Realtors - Towson, MD
Towson, Maryland Real Estate

Sally, this post is very important! You are right that we shouldn't refer someone that we don't actually know or don't actually know will handle things as we would. And full conversations/interviews are important to get a handle on how they do business!

May 24, 2019 05:15 AM #16
Rainmaker
2,426,419
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

A little of Sally K. & David L. Hanson goes along way.......

May 24, 2019 06:05 AM #17
Rainmaker
486,736
Terry McCarley
REMAX Realty Team - Cape Coral FL - Cape Coral, FL
REALTOR, SRES, CDPE - Cape Coral, FL

When I have a referral I always interview the agents if I have not personally worked with them before.  I firmly believe that when I give a referral out it is a direct reflection on myself and I want it to be a great one

May 24, 2019 06:14 AM #18
Rainmaker
310,153
Ron Tissier
Chapman Hall Premier Realtors (404) 580-9069 - Atlanta, GA
Defining Homes. Defining Lifestyles.

Great advise Sally & David to all agents!

Just this week, I posted two referral requests here in the "Rain".  The chosen recipients were the two agents that called me, lightning fast and asked for them, (plus their credentials).  Their fast responses to me told me that they would also be just as fast getting to the leads that I provided and I was right.

When someone puts you in the game don't drop the ball.

Cheers!

May 24, 2019 06:39 AM #19
Rainmaker
3,192,433
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

Uh Oh Richie Alan Naggar ...I think you may have heard my Mom say  that !

May 24, 2019 06:53 AM #20
Rainmaker
2,454,355
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I am certain that I would pass your test if ever there was an opportunity for a referral to Arizona!

May 24, 2019 07:03 AM #21
Rainmaker
368,106
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
Santa Cruz Mountains Property Specialist

My favorite referral experience was to an agent team who not only was highly conscientious but also kept me aware of how each milestone was going.     It was a very rewarding experience for my client and for me, and I welcome the chance to pay it forward!

May 24, 2019 08:04 AM #22
Ambassador
1,907,312
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

I hear you loud and clear Sally K. & David L. Hanson feedback on referrals are important and a thank you card with the check is always nice. There are a few times checks come into the office from referrals with no agent name on them.If the bookkeeper was not my friend and did not know I sent a referral that way an email would be going out to the office - That agent will not be getting another referral from me. Most of the time i do not have that problem  

May 24, 2019 08:11 AM #23
Rainmaker
4,024,875
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Sally, I read the FB referral list, and amazed at how many throw out names, and probably have no idea who they are.     I have a similar way of locating the brokers I refer my clients to also.

May 24, 2019 09:05 AM #24
Rainmaker
443,961
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Another great post that shows us the value of being "referrable"

May 24, 2019 01:21 PM #25
Rainmaker
1,218,679
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

I always remember that when I'm referring someone, their behavior and level of service provided reflects on me, Sally K. & David L. Hanson.  For that reason, I am judicious in my handing out referrals.  Bottom line, I've worked way too long and hard to squander my efforts or reputation.  Referrals must be earned ...

Gene

 

May 24, 2019 01:37 PM #26
Rainmaker
653,513
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Good stuff, Sally and David.

Yes, we value referrals. Warm introduction! What more could an agent want? Take good care of that referral client or you will never see another.

May 24, 2019 05:39 PM #27
Rainmaker
3,766,907
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good evening Sally K. & David L. Hanson ,

Congratulations on a well deserved featured post. Referrals are soooo important!  Choosing the right agent to care for our clients is important and must not be taken lightly.

May 24, 2019 07:18 PM #28
Rainer
502,413
Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH
CRS

Professional courtesy is always desired!

Read...understand...respond promptly...use good manners...the commission you save may well be your own.

May 25, 2019 10:29 AM #29
Rainmaker
608,766
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Raleigh - Cary Triangle Real Estate 919-602-8489

Great advice! I refer folks out on a regular basis. My goal is to develop referral relationships as we're in a heavy relocation area. Meaning, that agent & I work well together and we're each others "go to" when it comes to referrals. Both are client centric and referral minded. Sometimes, I have referrals for areas I don't have an agent in. I have to speak with several and find the agent who is a great fit for the client. After the transaction I decide if this agent is a great referral partner going forward.

May 26, 2019 06:18 AM #30
Rainmaker
497,435
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Referring an agent is sensitive...you want to know that the agent you refer would give just as good a service as you would!  Same with contractors--that can be difficult

May 28, 2019 10:41 AM #31
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Rainmaker
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Sally K. & David L. Hanson

WI Realtors - Luxury - Divorce
For All Things Wisconsin Real Estate...Call the Hansons
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