Follow Up.....

By
Services for Real Estate Pros with Referral Group Incorporated

It constantly amazes me how little attention is paid to follow up in business. "I'll get back to you." If I had a buck for every time I heard this and then waited in vain I could have retired in my forties and that was a long time ago. The irony is that we hear from people all the time that we don't know and don't want to, but so called service providers can't seem to get it together. The message here is simple: follow up matters.

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When you think about real estate, it is time to focus. I have helped people for close to thirty years in all areas, and made the process not only simple but enjoyable. Why should you go it alone or settle for less? Call me and find a partner to help, direct and get you where you want to be.

Sheila Anderson

The Real Estate Whisperer...... Consultant, Trainer, Facilitator 732-715-1133

 

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Rainmaker
1,749,052
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Follow up is huge, and leaves a good feeling in the recipient. So very true in real estate as well as other businesses; many agents spend tons of money and time trying to find new leads, while neglecting to follow up with existing potential business.

Jun 05, 2019 07:35 AM #11
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

So very well said Lottie. Thank you.       Sheila

Jun 05, 2019 07:51 AM #12
Rainmaker
4,354,769
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Sheila,

We feel that if someone does not follow up with us, we are not the right people for them.  And they are not the right people for us.  It may take work on our part, to find a new provider, however, the results are usually stellar and bring us great satisfaction.  In our hearts, we  silently thank those who did not follow through.  A

Jun 05, 2019 08:31 AM #13
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

I understand what you are saying Alexandra, but the process is hard. TY    Sheila

Jun 05, 2019 08:42 AM #14
Ambassador
1,913,124
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Sheila Anderson, It certainly does communication is the key 

Jun 05, 2019 08:44 AM #15
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hello again Hannah and thank you.      Sheila

Jun 05, 2019 08:47 AM #16
Ambassador
1,821,208
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

So true - and it builds trust. Without it, the relationship cannot last long. 

Jun 05, 2019 09:25 AM #17
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hello Debb. I certainly agree. TY       Sheila

Jun 05, 2019 09:26 AM #18
Ambassador
2,812,336
Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

Sheila that's funny that you brought follow up - up! We were just talking about it in a meeting this morning. Everybody shared their best and worst follow up stories. I've had a lot of good stories but one won for the worst. We invited a flooring contrator over to give us an estimate on wood floors throughout the rest of the house. It was a fairly good sized job and I let him know we also needed a company on our rehab list.  Crickets - never heard back.  I did meet another great contractor and she has done fantastic so far. Why folks don't follow up?  Who knows, there could be lots of reasons?

Jun 05, 2019 11:54 AM #19
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Anna. Never a good reaon in my view. Don't take the initial call or refer out but not to follow up.....just crazy. TY     Sheila

Jun 05, 2019 12:27 PM #20
Rainmaker
2,494,851
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Good customer service is critical for any successful business or enterprise.  Yet, it seems to be a dying art in today's world.

Jun 05, 2019 04:57 PM #21
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Sadly Myrl, that has been my experience as well. TY     Sheila

Jun 05, 2019 05:55 PM #22
Rainmaker
1,292,599
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Sheila,
Follow-up does matter but I suspect most of them just don't have a system to keep track.

Jun 05, 2019 06:04 PM #23
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks Carol. I believe it doesn' need to be complicared. A small pad and pencil can work fine too. TY      Sheila

Jun 05, 2019 06:08 PM #24
Rainmaker
2,741,845
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Hang in there and keep it up and do what you want. Life is short; enjoy it and may you have much success

Jun 05, 2019 11:27 PM #25
Rainmaker
2,853,319
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Sheila.

I'm with you on this one, still waiting on those return calls, some over 10 years old

Jun 06, 2019 01:03 AM #26
Rainmaker
4,040,014
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Sheila, those are words we do hear often, and you are right, few do what they say.

Jun 06, 2019 05:09 AM #27
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks so much Laura. I do.     Sheila

Jun 06, 2019 06:17 AM #28
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi James. That is funny. I think you can stop waiting.     Sheila

Jun 06, 2019 06:18 AM #29
Rainmaker
3,542,631
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Yes joan. You are right.     Sheila

Jun 06, 2019 06:19 AM #30
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The Real Estate Whisperer Who Listens 732-715-1133
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