Hiring the Right Service Companies for Your Home Improvements

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Have you always wanted an outdoor patio or an indoor sunroof? Maybe a glass wall has been on your wish list for some time, but you’ve never pulled the trigger. Well, there’s never been a better time than now. Hiring a service company to help you renovate can turn your wish list into reality and make any home improvement concerns disappear.


The question is, how do you find the right one?


Know What You Need

Before setting out on your search for the right companies, you should know what you want. Are you trying to remove the popcorn from your ceiling or are you thinking of raising the entire ceiling five feet? These two projects will call for different service companies. Generally, the larger the scope of the project, the larger the company you should hire. Even though bigger companies will be more expensive, you want to ensure the technical jobs are executed properly.


For other home improvement ideas, you can consider:



Ask for Recommendations

People in your social network might have had similar home improvements done in your area. Ask friends, co-workers, or neighbors if they have any service company recommendations. It might be wise to ask them which ones to avoid, too.


Read Up on the Companies

The best way to ensure you’re working with a reliable company is to do your research. Scan through several different resources while doing your due diligence.


  • Customer reviews – Read up on others’ experiences. If there are negative reviews, try to decipher whether the person was having a bad day, or the company wronged them in some way. When speaking with the company, bring up these negative reviews and see how they respond.


  • Company bios – Companies will usually post a description of how they started. If the service company began as a family-operated business, there’s a good chance they prioritize customer relations.


  • Job descriptions – Make sure the company provides exactly what you’re looking for. If you need heating and air conditioning installed, read a company’s HVAC job description. Don’t cause yourself any unnecessary headaches by hiring the wrong company!


Ask the Contractor for References

Don’t rely solely on online reviews, hear it from the previous customers themselves. If you’re working with a reputable service company, they should be able to list off a handful of references.


When speaking with the previous clients, ask them some pointed questions:


  • What was the project’s budget? Did it exceed it?

  • How was their customer service and response time?

  • Were the workers polite and respectful of your space?



Hire Companies with a History

Every service company has to start sometime. But does your house have to be their guinea pig? Absolutely not. Instead, find a business that has been around for at least five years. This way you can be sure that the company has a positive track record that’s keeping them in business.



Ask the prospective hire about their warranties and what will be done if there’s any damage done to the house. They should offer full coverage, and it should be written into the contract.


If They’re Busy Right Away, That’s a Good Sign

Would you want the service company to start right away? Of course! But if they have to put you on a waitlist, it probably means they’re highly desired. Asking them a simple question—When can you start?—should be one of the first things you do.


Read Through Their Contract

The right service company for your home will have an efficient and readable contract. There should be no hidden fees or legal wiggle room. It should be straightforward about who supplies the materials (them), the labor (them), and what happens following any mishaps. Make sure that anything you’re uncertain about is written into the contract before signing. Otherwise, should any trouble arise, it’s a he said, she said situation.


Follow Your Gut

Whether you want these home renovations to increase the house’s listing value or you want to improve your current living situation, finding the right service company can make the process painless. The best way to ensure you find the appropriate contractor is to do your homework and research a few different competitors. Having options is always the best way to go. Then, just follow your gut!


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David Jackson, MBA

Financial lending analyst
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