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Advanced Access, eNeighborhoods and IDX

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Real Estate Agent with Harper Real Estate

As mentioned in the prior, but still current, "Advanced Access Anomalies" post, there are still many major issues with web service and included applications.  All are supposedly in the process of being resolved. 

However, the the resolution of those problems is subject to great uncertainty for users due to inadequate communications from the development staff within the company and almost none with the users unless you inquire through the toll-free support group that knows or little and is authorized to communicate even less to the users.

At some point there is suppose to be a major rewrite of the IDX system, but there is no estimate or even public acknowledgment that it is in progress.  The current IDX system is not working my MLS area and the last time it the data updated was several week ago.  Hopefully, some of this delay is due to incorporating the new RETS data exchange format.

FYI: If you have a separate eNeighborhoods web site, it was also experiencing technical difficulties today, including going offline. 

Comments(1)

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Larry Yerkes
Harper Real Estate - Ridley Park, PA
Associate Broker, Southeastern PA Real Estate Services

Jeff, I agree that AA is having trouble handling (as well as crossreferencing and properly displaying) IDX data.  They have also acknolwedged the problem (to me) and have implied that any delays are due to a major rewrite fo their IDX system.  The do not provide timetables for development. 

However, from what are saying, it looks like the delay in resolving IDX could continue into (or even past) August.

 

Jun 08, 2008 06:00 AM