Just SOLD! And my seller didn't text, email, or own a computer.

Real Estate Agent with California Lifestyle Realty DRE# 1780607

Just SOLD! And my seller didn't text, email, or own a computer.

 La Quinta Country Club homes

I had a call from my perfect client.  She said I need to sell my home here at La Quinta Country Club and I want to price it to sell.  She was realistic with the price and she had serviced the A/C and heaters, checked the roof and replaced the broken tiles, and made sure that everything else was in good working order. The home was dated, but the garden was beautiful and it had potential.  She was moving out of the desert back to Oregon and she wasn't coming back.  We had a good rapport because of our love of golf and we have both been past Club Champions.  So we hit it off.  

Velma is 90.  Then she told me she did not textLa Quinta Country Club or own a computer.  So no email... but she did have a FAX machine.  Oh.

Of course Itook the listing, it was going to be a challenge, but I wanted to help Velma get her home sold.  When she was still in town I was able to have her sign the lisitng documents and disclosures in person.  But in April, she was packing up and leaving for Oregon.  So any offers and the sale documents were all going to be long distance. 

La Quinta Country Club homes

We had a going-away lunch for her at the club and then Velma packed up her 35ft. RV and drove it to Oregon.  Yep.  She drove herself to Oregon.  Her handyman went with her to help her unpack, but she wouldn't let him drive. She said...because he only has one eye.  

We had a lowball offer come in at then end of April and I overnighted it to Velma.  It was too low, so we didn't even counter.

Then we had a better offer and I needed to fax it.  But I don't have a fax machine- so I subscribed to Hellofax.com.  I could fax her directly from my computer.  Velma was diligent and signed the offer and our counter immediately and faxed it back.  We negotiated to an accepted offer and opened escrow.  After a while we got in a rhythmn with the faxes and phone calls- she was more responsive than many of my clients who drag their feet with Docusigns sitting in their inboxes.  When she ran out of toner, she drove to town and came home and replaced it herself. (If you haven't figured it out yet, Velma is quite a gal.)

We closed on Friday and Velma was thrilled to have her home sold.  The new buyers are exicted  and can't wait to remodel their retro home.  So if you have a client that is technnologically challenged- keep an open mind, be patient, and it may go better than you think! La Quinta Country Club homes  


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Kathy Schowe   760.333.8886  California Lifestyle Realty  California Lifestyle Realty  SchoweProperties.com                                               




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Kat Palmiotti
Grand Lux Realty, Monroe NY, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

There are ways to work around those challenges! Great job, and it sounds like Velma is having a great time in her new home!

Jun 23, 2019 02:58 AM #1
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Kathy - congratulations on the sale of this La Quinta home.  Where others may have seen a challenge, you chose to think of the situation as an opportunity.  Velma has a can-do/will succeed attitude and that's important.  In real estate and in life.  Good job.  

Jun 23, 2019 06:24 AM #2
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Congrats to you!  We have become so accustomed to the technology that has made our lives easier, but every now and then, we have to do things the old way and it works just fine!

Jun 23, 2019 06:44 AM #3
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Customized customer service, Kathy. Nice representation of it too. I seriously love this story. Velma is on to new adventures thanks to you. 

Jun 23, 2019 07:31 AM #4
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Kathy,  You did good with your client, I would have to look for my fax machine but think I still have one.


Jun 23, 2019 08:39 AM #5
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Kathy,
I had no problem with technologically challenged clients. When I started in the business we didn't have any technology so it was business as usual. We even had to take photos to the store to get developed.  I believe I was the first one in my city to get email, a cell phone and Fax machine.  1985ish.  

And, congratulations on your Club Championship(s)!  I'm a golfer too. 

Jun 23, 2019 08:45 AM #6
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

 I just closed on a property this week with much the same  circumstances. It was three brothers who had never seen the property for which we were selling and the closest brother lived 47 miles away. I had to drive to Seattle to have him sign any paperwork. He is the administrator of his mother and dads estate.

 I love your post Kathy Schowe 

Jun 23, 2019 08:50 AM #7
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

What a great story, Kathy, and what a pistol of a client. Imagine, with all this technology the old-fashioned way works and may work better.

Jun 23, 2019 11:12 AM #8
Keith McMullin
Port Aransas Realty - Port Aransas, TX
Port Aransas Real Estate

Great post!  That had to be refreshing to go back in time to simpler days.

Jun 24, 2019 05:21 PM #9
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Kathy Schowe

La Quinta, California 760-333-8886
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