He Wore His Best Suit to Settlement
Real estate agents go to settlements on a frequent basis, or, at least, they try to get there as often as they can.
It is very routine to the real estate agent.
Some agents actually feel like their job is done once they make it this far. Or, I should say that their actions make it seem that way.
Some agents are talking or texting on their phones, while some are just blabbing away with trivial comments.
Of course, their job is not yet over. They are there to represent their clients all the way through settlement.
The buyer and seller are signing document after document and while the settlement officer explains these documents, it can be overwhelming. The agent should be paying attention enough to see if their client shows any confusion such that they should step in and make sure that their client understands.
Beyond the work which may still need to be done at settlement, there is the idea of what it represents. Most of the clients of real estate agents are not at as many closings as real estate agents are. For many of them, it may be their first purchase of a home, or one of few home purchases that they make in their lifetimes.
With one client that I represented, he typically was dressed in his work clothes, which were those of a blue collar worker, although he was always clean.
On the day of settlement, this particular buyer was not in his work clothes. He was finely dressed in his best suit.
This was a reminder to me that although I go to many settlements and they seem routine to me, for my clients they are a big deal, worthy of wearing their very best.
When I go to a settlement, I always keep in mind the importance that this day represents to my client.
If it is a big deal to my client, then it is a big deal to me.