Commandment #11: Thou shalt not spam.
Obviously that wishful commandment is regularly broken. My inbox is full of stuff I have little to no interest in.
And there are times the spammers hit ActiveRain pretty hard.
During the NFL season they seem to love to fill the Q&A section with their "betting opportunities" or "live stream" chances.
Sometimes they'll nail a post with comment after comment. They can fix your credit yes they can!!!
And if you take a look at the Social Roster you'll find a host of daily signups that are outside the desired membership of this community.
Want to look for love in all the wrong places? There are some "volunteers" in India.
Want some medicines to extend certain body parts? The drug dealers are making their offers.
And the non-real estate related industrial types are there too. Industrial pipeline parts, pumps, dentists, criminal attorneys and the like. Those are probably the output of small businesses hiring someone with the "we'll put you in 100 online directories!" spiel.
So obviously we'd like to SMITE the spammers. In a perfect world we'd stop them from ever crossing ActiveRain's virtual border, but spammers are adaptable.
AR tried the captcha approach to leaving comments, but frankly that was a worse PITA to the members than the actual spammers.
So the biggest prevention AR has is blocking IP addresses, and that can't happen until after the spammers have made their presence known, so we as a community are in more of a firefighting mode than a prevention mode.
So what should community members do when they encounter spam?
As much as we'd like to immediately delete the spam comments, the best thing you can do is click the REPORT link in the bottom right of a comment block. It's invisible, so hover near the # sign in the bottom right and REPORT will appear.
If you find a spam post, there's a REPORT button near the top, just a bit under a post's title.
Keep in mind, ActiveRain does NOT consider the following to be spam, so don't report them:
1. 100 market reports in a row
2. Posts by paid for services such as Keeping Current Matters. Yes, the posts are identical, but they're NOT plagiarism since the poster has paid for the service. The poster SHOULD NOT claim points, but that's another topic for another day.
Once the report button is clicked, the comment or post is flagged to ActiveRain staff to review. If spam is confirmed, a commenter's IP address is also blocked. And spam posts can also get the poster's profile marked as a spammer and deleted.
ActiveRain has added staffing to help quickly remove spam and reduce potential spammer profiles. It's not a perfect solution, but it's a step in the right direction.
Got questions? Just Ask An Ambassador!
Bill of Bill & Liz aka BLiz