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Are You At Ease With Your Agent

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

At ease with your agent

 

A caller on today's radio show gave some examples of the last several homes she sold. One appointment on her home, the buyer showed up early and waited for her agent. After numerous calls... the agent, forty-five minutes late, explained that she overslept. It can happen, but the owner and the buyer were stressed.

 

Stress

 

Buying a house should be fun. It should be exciting. It should not be stressful. At least the stress should not be coming from or caused by the agent. Choose your agent with care not because their name is on a billboard or park bench. Get referrals from trusted friends.

 

Does the agent make you feel comfortable? Can you easily ask questions? Can you get the information you need? Is the agent familiar with your area? Do you feel like you are the only client or at least an important one?

Do your calls, texts, or emails get acknowledged right away?

Do you feel good talking with your agent?

Do you feel that the agent is proactive?

How often do you communicate? 

Are you apprised each time your house is shown? 

 Even with no showings, do you hear from your agent?

 

Because of the real estate calls that I get during the week... I know this is not always the case. When asking if they are working with an agent. The answers are alarming. From

"I haven’t heard from my agent in 3 weeks."

Or

"There was a showing, and there was an open house, but I don't know the outcome.

 

Remember, you are the customer. The agent is working for you.

No, you are not allowed to treat your Realtor® as the hired help, even though that's what we are. The best agent will know your area, be familiar with the inventory, show mutual respect, consistent communication, answer your questions, and look out for your best interest.

Are you at ease with your agent?

 

Margaret Rome

 

Posted by

Margaret Rome
HomeRome Realty
Broker/Owner/Realtor®

Baltimore, Maryland


Sell Your Home With Margaret Rome

Radio Host ALL ABOUT REAL ESTATE
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Author: Real Estate The Rome Way

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(410) 530-2400
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Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Anna Banana Kruchten CRB, CRS 602-380-4886 And I do love your mission statement.  '...fun and stress-free."

Jul 08, 2019 06:37 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

John Meussner And the same can be said about working with the right lender!!!

Jul 08, 2019 06:39 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

John Juarez Surveys have said ..." lack of agent communication is the #1 complaint.

Jul 08, 2019 06:43 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Thank you Dorie Dillard CRS GRI ABR  It is a big deal!!

Jul 08, 2019 06:44 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

That kind of ease is almost a little rare nowadays but very necessary for good business.

Jul 08, 2019 11:21 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I agree with Dorie! And it’s a huge deal to be celebrated for sure! Love and light!

Jul 08, 2019 11:22 PM
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

AMEN!!!!!  We definitely should not be the cause of stress for our clients.  There are choices & it's intriguing to me that more people don't interview agents for the position of guiding them through their biggest purchase or sale...  

Congrats on the well deserved features! 

Jul 09, 2019 05:05 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Everyone should be running life-optimum & a lack of this causes us to take note. How can one be in a people business and get-away with people-less behavior?

Jul 09, 2019 06:22 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Brenda Mayette We should never be the cause of the stress!!

Jul 09, 2019 10:05 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Richie Alan Naggar 

Hmmm "How can one be in a people business and get-away with people-less behavior?

Jul 09, 2019 10:06 AM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Margaret, it's so simple, yet, many agents fail at it. Buying and selling a home should be a positive experience. Most select their agents for the wrong reasons.

 

Jul 09, 2019 11:42 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Beth Atalay Thanks for the BT feature.  And I think most choose their agents for the wrong reason.

Jul 09, 2019 12:17 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

I think it's important to feel comfortable but not cross the line into a therapist. Some people give just tooooo much info.

Jul 09, 2019 12:41 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Lyn Sims 

Feeling comfortable and not stress. At least the stress should not be coming from or cause by the agent. There are times that my nursing background has helped me with a bit of counseling when needed.

 

Jul 09, 2019 05:24 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Margaret

The agent's actions and communication, or lack of,  should never be the cause of stress in a transaction. Goodness knows it can be stressful enough on either side even when things go well.

Jeff

Jul 09, 2019 10:02 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Jeff Dowler, CRS What a great comment. It is stressful enough even when things are going well!

Jul 10, 2019 03:23 AM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

Thanks Margaret for the stimulating questions you posed.

It would be well worth our time to ask ourselves each of those questions and answer them honestly. I think Realtors® we be seen in a better light if we all improved in the area of making the consumer comfortable with our service.

Jul 10, 2019 09:46 AM
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

Geez... the agent overslept? Not heard from your agent in 3 weeks? Don't know the outcome of showings.... time to fire the agent.

Jul 10, 2019 06:34 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

John Wiley Love your comment !

"... we would be seen in a better light if we all improved in the area of making the consumer comfortable with our service.''

Jul 10, 2019 07:49 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Richard Bazinet /MBA, CRS, ABR There were many more examples from buyers and sellers. Appreciate your taking time to comment.

Jul 10, 2019 07:52 PM