Knowing your client and what that client is looking for is a prime part of good customer service.... a certain degree of that has been lost with the use of the Internet....
Here's a great reason to call up or call on customers this Thursday, July 18, 2018-it's the Quarterly "Get to Know Your Customers Day".
Get to Know Your Customers Day is observed annually on the third Thursday of each quarter (January, April, July, October). This is a day to reach out to your patrons and get to know them better.
When businesspeople get to know their customers, they also get to know more about what they need to do to grow.
Just as when "Main Street" businesses were locally owned and operated, the owners knew customers by name and knew their shopping habits. They typically knew what a customer wanted to buy, and if they didn’t have it, the proprietors were willing to search, find and ship it in for the customer.
With the advent of the Internet, online shopping and big-box stores, much of the personal attention has gone by the wayside.
Get to Know Your Customers Day is a day to turn that around. Make it a point to get to know a little more about your customers and make each of them feel like they are your most important customer of the day.
Thanks for reading "Get to Know Your Customers Day is July 18".
Aloha & God Bless You,
Michelle Carr Crowe of the Get Results Team Real Estate Agent . Author . Coach . Trainer DRE #00901962 Licensed to Sell since 1985
P: Just Call ... 408-252-8900
1190 S. Bascom Ave., Suite #118
San Jose, CA 95128
Michelle C. Carr-Crowe and the Get Results Team (established by the late legendary Silicon Valley super agent Judy Carr) are known as the "Lynbrook and Cupertino Schools Experts." Coaching clients to success is Michelle's passion, making her and her team creative catalysts for positive change in people's lives. She is a Silicon Valley-based multi-million dollar real estate consultant, author, coach and trainer who works by referral only.
Her designations have included: Accredited Buyers Representative (ABR), Accredited Consultant of Real Estate (ACRE), Accredited Luxury Home Specialist (ALHS), Accredited Staging Professional (ASP), Certified Distressed Property Expert (CDPE), Property Marketing Expert (PME), Real Estate CyberSpace Specialist (RECS), and Senior Real Estate Specialist (SRES).
Michelle is an internationally-published freelance writer with over 1,200 traditional articles in print and online, co-author of two books on Silicon Valley-specific real estate as well as over 68,000 blog posts on Blogger, ActiveRain, Examiner, FaceBook, Realtor, Trulia, RealBird and others. She enjoys reading, traveling, animals, nature, family, dancing, staging, consulting, coaching and praying. Check out her blog at www.activerain.com/results or visit her online at www.michellejudycarr.com or www.lynbrookhighhomes.com. For RE$ult$ ... Just Call ... (408) 252-8900.