Get To Know Your Customers Day is Thurs., July 18

Reblogger Barbara Todaro
Services for Real Estate Pros with RE/MAX Executive Realty 104763

Knowing your client and what that client is looking for is a prime part of good customer service.... a certain degree of that has been lost with the use of the Internet....

Original content by Michelle Carr Crowe,Altas Just Call...408-252-8900! DRE# 00901962 Lic.1985

Here's a great reason to call up or call on customers this Thursday, July 18, 2018-it's the Quarterly "Get to Know Your Customers Day".

Get to Know Your Customers Day is observed annually on the third Thursday of each quarter (January, April, July, October). This is a day to reach out to your patrons and get to know them better.

When businesspeople get to know their customers, they also get to know more about what they need to do to grow.

Just as when "Main Street" businesses were locally owned and operated, the owners knew customers by name and knew their shopping habits. They typically knew what a customer wanted to buy, and if they didn’t have it, the proprietors were willing to search, find and ship it in for the customer.

With the advent of the Internet, online shopping and big-box stores, much of the personal attention has gone by the wayside.

Get to Know Your Customers Day is a day to turn that around. Make it a point to get to know a little more about your customers and make each of them feel like they are your most important customer of the day.


Thanks for reading "Get to Know Your Customers Day is July 18". 


Aloha & God Bless You, 

Michelle Carr Crowe Just Call 408-252-8900 sign image


Michelle Carr Crowe of the Get Results Team Real Estate Agent . Author . Coach . Trainer DRE #00901962 Licensed to Sell since 1985

P: Just Call ... 408-252-8900
F: 408-947-1585
1190 S. Bascom Ave., Suite #118
San Jose, CA 95128

Michelle C. Carr-Crowe and the Get Results Team (established by the late legendary Silicon Valley super agent Judy Carr) are known as the "Lynbrook and Cupertino Schools Experts." Coaching clients to success is Michelle's passion, making her and her team creative catalysts for positive change in people's lives. She is a Silicon Valley-based multi-million dollar real estate consultant, author, coach and trainer who works by referral only.

Her designations have included: Accredited Buyers Representative (ABR), Accredited Consultant of Real Estate (ACRE), Accredited Luxury Home Specialist (ALHS)Accredited Staging Professional (ASP)Certified Distressed Property Expert (CDPE),  Property Marketing Expert (PME), Real Estate CyberSpace Specialist (RECS), and Senior Real Estate Specialist (SRES).

Michelle is an internationally-published freelance writer with over 1,200 traditional articles in print and online, co-author of two books on Silicon Valley-specific real estate as well as over 68,000 blog posts on Blogger, ActiveRain, Examiner, FaceBook, Realtor, Trulia, RealBird and others. She enjoys reading, traveling, animals, nature, family, dancing, staging, consulting, coaching and praying. Check out her blog at or visit her online at or For RE$ult$ ... Just Call ... (408) 252-8900.



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Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH

That one statement says it all...

Knowing your client and what that client is looking for is a prime part of good customer service.... a certain degree of that has been lost with the use of the Internet....

Jul 18, 2019 03:58 AM #1
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Barbara. Knowledge is the foundation of trust and buyer’s trust before they buy. Something an algorithm can attempt to replicate but never duplicate. Enjoy your day.

Jul 18, 2019 05:14 AM #2
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much, Barbara, for sharing this reblog selection.

Keep cool and have a great day.

Jul 18, 2019 07:19 AM #3
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Barbara Todaro - I did not know that the third Thursday of every quarter was in essence - "Customer Appreciation" day.  Getting to know our clients is very important in establishing a fruitful and long relationship.  I make contact with at least 1 to 2 clients every day. 

Jul 18, 2019 09:40 AM #4
Foster Smith Summerville
Carolina One Real Estate - Summerville, SC
Summerville & Charleston Homes for Sale SC Realtor

Great reminder. Our business is definitely getting to know our clients and what they need if we are going to be successful. 

Jul 18, 2019 01:08 PM #5
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

 Thank you for sharing this re-blog with us, Barbara Todaro

Jul 18, 2019 01:16 PM #6
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Barbara talking on the phone or face to face with my borrowers is still the main way I keep in touch with them.  I only use e-mail when I have to, and try to use text messages even less.  The new generation prefers text message, so I will use it with them, but it is not my preference.

Jul 18, 2019 03:12 PM #7
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

thanks, everyone, for your nice comments.... 

Jul 18, 2019 03:59 PM #8
James Dray
Fathom Realty - Rogers, AR
Exceptional Agents, Outstanding Results

Morning Barbara.

Sometimes, I've found myself knowing more about my clients, than I wanted to.  

Jul 19, 2019 12:47 AM #9
Michelle Carr Crowe,Altas Just Call...408-252-8900!
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years


Thank you so much for the re-blog, I appreciate it a lot!

Jul 19, 2019 05:32 PM #10
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Barbara Todaro

Marketing Agent for The Todaro Team
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