Manually Speaking......Here's how to find Yours...

Real Estate Agent with EXP Realty 414-525-0563 57026-90 Broker

We recently sold a home ....representing the Buyers and the Sellers did not leave one manual for any appliance.  Since it is rare that you would as a Buyer, be familiar with every appliance and brand...we had to go on a mission to make our Buyers feel more "at home."  While links are handy...we find that Buyers prefer written documents..operating instructions, parts diagrams, etc. for the washer, dryer, refrigerator, manualdishwasher and microwave are minimal requirements.  

   As homes become more and more techie...from the RING of the Doorbell..inclusion of Alexa and all her talents..the NEST thermostat...more references may be needed. 

   It may be that you misplaced yours...and want to have your buyers feel at home...or you are the Buyer who bought your new home and found it had no or missing manuals.  

   For all things kitchen appliance...Click here to put in your model number...often found on the door of the appliance.  Regardless of the should be able to locate the appliance...print a PDF...(you may want to choose "print on both sides" option these can be lengthy....staple and put in a plastic sheet protector and then in a binder. It is an easy way to cure what may be a minor problem...locate a part, etc.

    This has been a helpful home blog post brought to you by Sally K. & David L. Hanson, Broker Associates with EXP Realty, LLC honored to be of service for all things real estate in southeastern Wisconsin.

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Sally K. & David L. Hanson, ABR, CDPE, CSS, e-Pro,ILHM, REDS

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Comments (26)

Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Google is of course another way to find manuals Grant Schneider ...what we liked about this link is that we could find ALL of the manuals in one place. Sometimes..urgh....we have Buyers with multiple manual needs...from different manufacturers and then we don't have to "re-google"...(Another addition to the Hanson real estate dictionary.)

Jul 26, 2019 06:48 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Sally and David - creating that "happily ever after" moment goes a long way in defining a wonderful real estate experience.  You know how to do it.  

Jul 26, 2019 09:07 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Sally K. & David L. Hanson - A very smart piece to let buyers know that there are options if you need to know about your appliances.

Jul 26, 2019 11:13 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Sally and David I have kept all my manuals, but it is great to have the link you provided in case I cannot find one.

Jul 26, 2019 04:28 PM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Sally and Davie- these are excellent ideas and so easily done!!! Sure you could just give the buyers links to the information but taking it the extra step of printing them out shows them just how professional you are!

Jul 27, 2019 09:31 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Links are a wondeful thing but we think that "old school" a binder with everything in sheet protectors is an easier reference Kathy Streib 

Jul 27, 2019 12:52 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Sometimes, you just have to find yourself a new and interesting ways Whether it be for your career on just general life.

Aug 02, 2019 08:40 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Old-school can absolutely be a good thing but all methods should be taught, I I feel strongly about this

Aug 02, 2019 08:42 PM
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Don't you just love it when all of the manuals are flat-out GONE! Who doesn't leave them? I don't get that either, Sally! We seem to get more folks who don't leave them than do. 

Aug 02, 2019 10:14 PM
Leanne Smith
Dirt Road Real Estate - Golden Valley, AZ
Relocation to NW AZ with elbow room & more freedom

Great advice for everyone.  Anoher extra step is to take those printed manuals and put them into an inexpensive accordian file.  Print out a label with your name, business and phone number.  This way every time they reference one of the manuals, your name and business will be top of mind.

Aug 03, 2019 06:56 AM
Blatt + Cutino
Coldwell Banker Realty - Monterey, CA
Broker-Associate 831/206-8070*Call today*

The small things matter the most!

Aug 03, 2019 07:00 AM
Dana Hollish Hill
Hollish Hill Group, JPAR Stellar Living - Bethesda, MD
REALTOR * Broker * Coach

Thanks for the link. This is just the kind of info a frazzled first time homeowner would appreciate.

Aug 03, 2019 10:03 AM
Lynn B. Friedman CRS Atlanta, GA 404-939-2727
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Sally K. & David L. Hanson 

Highest level of Client Service as usual!
All the best - Lynn

Aug 05, 2019 11:01 PM
Gwen Fowler-864-638-3599 SC Mountains Lakes Homes
Gwen Fowler Real Estate, Inc - Salem, SC
Gwen Fowler Real Estate, Inc.

The extra steps are what brings referrals and return business.  Great idea.

Aug 06, 2019 04:53 AM
Janelle Ancillotti
Seneca Home Staging - Syracuse, NY
HSR Certified Home Stager, Syracuse, NY

Manuals are cumbersome and unnecessary. Many products (including the Ring systems you mention) no longer come with a manual. Purchasers are directed to an app or a website. As we become less burdened by clutter and more ecologically savvy, manuals are becoming a thing of the past. 

Aug 06, 2019 05:13 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Not at all true in our Buyers experience Janelle Ancillotti ...not printing them saves manufacturers money...not having them causes frustration...for many reasons...operation ....replacement. rep;airs etvv. Cumbersone ? Not really...a binder of all of them as we supply is much appreciated. No Buyer knows eberything about every aspect of an appliance they never used.

Aug 06, 2019 05:18 AM
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

You all do such a great job taking care of your clients.  Providing printed manuals is a step above and beyond!

Aug 06, 2019 06:34 PM
Chris Lima
Atlantic Shores Realty Expertise - Port St Lucie, FL
Local or Global-Allow me to open doors for you.

This is a great idea and I am certain this gesture is much appreciated on the receiving end.  Thanks for sharing!

Aug 25, 2019 06:06 AM
Dave Rosenmarkle
Highland Realty, Inc - Arlington, VA
33 years of providing fully satisfying service!

Good morning!

I tried to access the link several times; logged out and in again and received the same message below. I was able to access your web site from the other link in the post.


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Aug 25, 2019 06:37 AM
John Henry, Florida Architect
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Great idea to leave manuals but most don't.  An agent does the buyer a value added service to find those.   You will be remembered!

Aug 25, 2019 11:21 AM