How NOT to Act as a Real Estate Agent

Real Estate Agent with Pat Hiban Interviews Real Estate Rockstars and Founder of Rebus University

In today’s digitally driven world, it’s important to carry yourself with class, especially when acting in a professional capacity.

With information on the Internet heavily influencing modern consumers’ decisions, something as seemingly insignificant as a single negative review can do major damage to your reputation.

Instead of trying to outline how real estate professionals should act, I figured it’d be more effective (and entertaining) to provide an example of how NOT to act as an agent.

During a recent interview with Tracy Tutor of Million Dollar Listing Los Angeles, I asked Tracy one of the questions I ask all agents who appear on the show:

“What’s your average sale price?”

Her response (see below) was unlike anything I’ve experienced in all my years as a podcast host. Honestly, I was blown away by her unprofessional behavior.


At the end of the day, agents need to remember that everything they do and say has the potential to help or hurt their business and the brand that they represent.

What do you think about the video? Do you have any experiences of your own with bad agent behavior? Let me know in the comments below.


I also interviewed Ryan Serhant of Million Dollar Listing New York and had a much better conversation. Not only is Ryan a gracious, down-to-earth guy, he has tons of valuable insight on sales and the industry.

For that reason, my podcast with Ryan is a great resource for both new and experienced agents. It’s packed with tips on winning listings, working with buyers, and more.

In the next few months, I’ll be dropping new podcasts with other Million Dollar Listing stars, so stay tuned if you’re a fan of the show.

Pat Hiban is the author of NYT best selling book “6 steps to 7 figures — A Real Estate Professional’s Guide to Building Wealth and Creating Your Destiny”, founder of Rebus University and the host of Pat Hiban Interviews Real Estate Rockstars an Agent to Agent Real Estate Radio Podcast with Hiban Digital in Baltimore, Maryland. Follow him on Facebook or Twitter.


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Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Pat. I found this tedious and your guest obnoxious. Wish I had sometime positive to say, but sadly I don't.

Aug 07, 2019 06:56 AM #1
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Well. She's certainly a winner - a legend in her own mind. I'm glad I've never met her.

Aug 09, 2019 10:50 AM #2
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Didn't watch the video but I do watch the Million Dollar Listing shows.  I find that many of the issues and problems they deal with are universal, just on a much larger scale and always solved too fast!

Aug 12, 2019 09:09 AM #3
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Pat Hiban

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