Three Examples of Challenging People

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

 

Some people are more challenging to work with than others.

Below are three examples.

 

 

#1 

The person who trusts no one.

The sooner you figure this out, the better. 

In the middle of a difficult divorce, a seller wanted someone to represent her like I represented the previous seller. She was 100%  sure she wanted to sell and 100% she wanted to use me.

But when it came time to answer some necessary questions:

How much was still owed?

Are you current on your payments?

Who could legally sign?

Any other liens on the house?

She was not willing to share the information.

Her comment: You just sell this house for the most you can. That’s all you need to know.   Her reason for not sharing this information?  She trusted absolutely no one. That is a difficult/impossible person to work with.

================= 

In real estate, there is a lot of legal nuances. The contract can be 45 to 50 pages and that is for a simple cash deal. If not understood seek legal advice.

============================== 

 

#2

The person who can not make a decision.

This is called analysis paralysis... which is the state of over-analyzing or over-thinking.  This goes along with involving and asking many others, who are not involved in the transaction, for their opinions.  Decisions or actions are not completed and the effect paralyzes the outcome. This does not mix well with buying and selling.

 

 

#3

The person who wants guarantees.

There are people who no matter what the contract says,  can figure out the absolute worst thing that can happen. They want to know if you can guarantee settlement will take place on the stated date, if the loan is going to be approved, and be assured that the home inspection will have no issues. Of course, nothing in life is a guarantee. What if you get hit by a bus? What if we have a simultaneous earthquake, hurricane and tornado. No guarantees!

====================== 

Get yourself educated about the buying process. Write a contract in good faith, trust your chosen professionals, know what you want.   When you are ready to go into a transaction be positive. Positive of what you want and positive of the people you choose to work with.

 

 

What are your people challenges?

 

 

Margaret Rome

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Re-Blogged 1 time:

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  1. Ron Barnes 08/12/2019 06:31 AM
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Rainmaker
1,290,841
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

This is a people business. Learning how to handle difficult people is half the job!

Aug 12, 2019 07:01 AM #11
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Praful Thakkar
LAER Realty Partners - Andover, MA
Andover, MA: Andover Luxury Homes For Sale

Margaret Rome, Baltimore Maryland - well I have come across all of these!

Our business is based on trust - and if there is no trust, there is no relationship!

(My first comment after almost a year - appropriately on your post! Hope to be here more often.)

Aug 12, 2019 08:29 AM #12
Rainmaker
754,170
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

Just went through a transaction representing the seller where the buyer trusted no one, worst real estate experience of my life. But, now thankfully it is over.

Aug 12, 2019 10:27 AM #13
Rainmaker
164,374
John Henry
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Yes, the "I don't trust anybody" type seems to be the most prevalent.  This thinking involves all sorts of possible negative consequences.  Sometimes you don't know at the beginning, and sometimes it may be too late.  Indecision can hold up a contract and drive everyone crazy as well.  Assuming people have made certain decisions to get to a specific point and then backtracking or putting things on hold are also enervating.   The person insisting on guarantees also doesn't trust anyone.  Ah, so many interesting personalities out there!

Aug 12, 2019 11:41 AM #14
Rainmaker
671,139
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

Buying or selling a home is a big deal! Some people, by their nature or under the pressure brought about by the need to satisfy friends or relatives, make it even worse. We need to learn hour to navigate those stormy seas to bring our customers and friends the best possible outcome.

Aug 12, 2019 05:26 PM #15
Rainmaker
230,519
Dale Taylor
Re/Max 10 New Lenox Illinois - Frankfort, IL
Realtor = Chicago Illinois Homes Townhomes Condos

Now imagining dealing with all 3 in the same day. I had to teach myself it is ok to sneak in a power nap after those testing moments, or not to get upset when my phone does not ring on some days. Like is telling me for all I endure with Consumers and their difficulties, I have more than earned the breaks when they present themselves.

Aug 12, 2019 06:23 PM #16
Rainmaker
2,515,786
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

You have profiled three very difficult people to deal with, Margaret.  I've experienced each and every one of them a number of times throughout my 37 years as a real estate professional.  But, here is the kicker. . .For one reason or another they have provided me with a constant source of referrals after their transactions closed.

Aug 12, 2019 07:03 PM #17
Rainmaker
2,515,786
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

CONGRATULATIONS Margaret, on having this blog FEATURED in the Old Farts Club group!  

Aug 12, 2019 07:04 PM #18
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

 

Myrl Jeffcoat So true. If you are able to work with these individuals, they are a constant source of referrals. 

Aug 12, 2019 07:14 PM #19
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Myrl Jeffcoat Thanks for the feature in OFG! 

Aug 12, 2019 07:15 PM #20
Rainmaker
1,529,928
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I agree with Gordon Crawford - people who "know everything" are extremely challenging. I prefer to walk away from that sort.

Aug 12, 2019 07:49 PM #21
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Hi Margaret:

Yes indeed those types of people, in life and our business, can be a particular challenge to work with. Someone who is always negative can make life difficult as can someone who believes they know everything!

Jeff

Aug 12, 2019 09:04 PM #22
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Oh, the "I don't trust a soul" people always put others in an uncomfortable spot, Margaret. If they only knew the impact their distrust was having on others, perhaps they would give a little...just a little!

Great list and I think we have all had at least a dozen of each of the above on your list! LOL...sadly!

Aug 12, 2019 11:03 PM #23
Rainmaker
401,223
John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

Margaret, your three examples of challenges are good reminders why it is necessary for agents to ask questions. To be serve the consumer we need to know the right information so we can guide the transaction to a successful and legal conclusion.

Thanks for sharing.

Aug 13, 2019 02:19 AM #24
Rainmaker
509,046
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I've dealt with all three types!  Re: those that want a 'guarantee'--I tell them, buying a home is a leap of faith--there will be issues as there always are, many out of your control.  But the rewards usually outweigh the negatives~

Aug 13, 2019 01:30 PM #25
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Good answer Mary Hutchison, SRES, ABR 

Aug 13, 2019 02:14 PM #26
Rainmaker
1,526,116
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Real Estate

Good advice here. I think the seller that trusts no one is the hardest to work with. I'm sure you know that nothing is ever accepted or they think they are always getting screwed somehow.

Aug 13, 2019 02:31 PM #27
Rainmaker
1,308,297
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Margaret,
Another big challenge isn't so much the client as the client's family (and friends) giving them advice.

Aug 15, 2019 03:54 AM #28
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Lyn Sims That person who trusts no one is usually one that cannot be trusted.

Aug 16, 2019 07:48 AM #29
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Carol Williams That is a big challenge. Good to have that discussion with the client early on. Seems that everyone who has ever lived in a house is an expert and freely gives advice.

Aug 16, 2019 07:49 AM #30
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