Never Assume Anything

By
Real Estate Agent with DFW FINE PROPERTIES 0506509

by Patricia Feager, 8/14/19

 

Never assume anything is a lesson I learned many years ago while assisting children with special needs in Public Elementary – Middle School Education. By Webster’s definition we learn:

as·sume

/əˈso͞om/

verb

  •         1.suppose to be the case, without proof:"it is reasonable to assume that such changes have significant social effects"synonyms:presumesuppose, take it, take for granted, take as read…

 

Jeremy Blanton, an agent who spent lots of time on AR in its early days, then took a temporary leave of absence wrote a great blog post “Become A Better Storyteller or Social Media Will Suck,” on 8/12/19. To read it, follow the link. His blog post received recognition through the Anna Banana Kruchten CRB, CRS 602-380-4886 "BananaTude Group" and he was FEATURED on AR! If you haven’t read it, I would encourage you to do so. Comments are also very interesting to read and sometimes people pose interesting questions. John Henry did in his reply to Jeremy’s post via a comment. He wrote, “Some people actually want to know that you are active and selling a lot of properties, don’t they? Would you contact an agent who is barely scraping by?

 

I think John asks a fair question and many consumers would and probably do agree with him. As a matter of fact, I applaud him for posing the question. Rather than put my two cents worth under his comment, I decided to write this blog post because, after all, there is always more than one side to a story (or not to be taken literally, to skin a cat). As I mentioned in the title for this post, and in my first paragraph, Never Assume Anything. Here are three examples of how assumptions can be misconstrued and perceptions can be taken as the truth. 

 

EXAMPLE #1

During my first year in the business of selling residential properties, I very good friend and client of mine asked me to represent her in the purchase of Commercial Lease. Although months earlier I earned my MBA, I didn’t have experience in Commercial Real Estate. I immediately went to my Broker and because that was her specialty before becoming the Broker, she mentored me and together we succeeded in getting my client a successful Commercial Lease. Was I an expert in Commercial Lease? Absolutely not! But under the Broker, I was able to get my client established as a new entrepreneur in Flower Mound. Because I only had two other residential sales under my belt, did my client assume I was “barely scraping by?” Absolutely not. As a matter of fact, I represented her in additional and successful residential sales including receiving many referrals.

 

EXAMPLE #2

Do I always write a blog post for listings and closings? It all depends. My clients and I discuss marketing techniques and I ask my clients first before writing a blog post about the sale of their home. Respectfully, if a client says no or it’s okay to write a post about the listing, provided I approve the article and the photos first, then I have a fiduciary responsibility to abide by my seller’s wishes. Again, if I don’t boast about their sale, does it mean I was barely scraping by?” No! It means I was obedient to my clients and listened to their wishes.

 

EXAMPLE #3

During the first five years in the business, I was keenly aware of newer and some experienced agents from a former Brokerage Firm who advertised they were #1 in the Metroplex, the Top Agent in Flower Mound, or one of the Top 10 Real Estate Agents in the Dallas Metroplex. Was that true? Well…. It all depends. What a smart consumer should have done was asked if this was true and gotten proof before assuming, they were hiring the best. In reality, their claim to fame wasn’t exactly true. The truth is, it’s a Broker’s Listing, not an Agent Listing and if the agent used statistics for the Broker’s success for the entire firm and not the individual agent, would a consumer assume they were truly hiring the best?

 

“Would you contact an agent who is barely scraping by?” In the first place, unless you lived with that person or personally knew their business and their finances, you really wouldn’t know how successful an agent is or whether or not all their listings actually came to fruition with sales or did they turn into expired or canceled listings?

 

 

FOOD FOR THOUGHT 

Going back to the premise of “Become A Better Storyteller Or Social Media Will Suck,” by Jeremy Blanton, many stories are told, “in the Rain as well as those who are creating content on other social media platforms.” As I was taught working in the Public School System, never assume anything, seek the truth, and be truthful. And most important of all, please keep asking questions, just like John Henry, a very creative thinker and a significant contributor on ActiveRain did in Jeremy's post!

 

Finally, whether it is an assumption or a perception, the power for the word "assume" or the word "perception" has a powerful outcome for both the successful agent and the one who is "scraping by."  

 

These are my opinions. I welcome your thoughts on the matter of assumption or perception. 

 

 

Posted by

Texas Law requires all license holders to provide the Information about Brokerage Services form to prospective clients.

Real Estate Commission Consumer Protection Notice  

 

 dfw fine properties

 

DFW FINE PROPERTIES

                                        2900 W Southlake Blvd, Suite 180
                                        Southlake, TX 76092
                                        Office: 817-748-4800/FAX: 817-748-4900

                                         Patricia Feager
                                                        Cell: 469-951-4758

                                                        Email: patricia.feager@gmail.com

 

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Rainmaker
542,938
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...

 

marti garaughty, composer, pianist, soundscapes, abstract art

 Such a well thought out post... nicely done Patricia !

 

Aug 14, 2019 03:40 PM #1
Rainmaker
175,778
John Henry
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

HOLY SMOKES!!!  You went to town with that one, Patricia!  

My comment, in the context of that piece to which you refer, is that too much personal information, shared on a blog in order to 'humanize', may flag a real or perceived issue that could get misinterpreted by a potential client.  I think this also has to do with some related comments posted by Alexandra: "It is never about pushing a brand, it is about pulling the customers to your brand, because that is exactly what they need and want".  

The main question is: how much and what kind of information is good or proper or compelling, to draw a potential client to your office/company/brand?

Jeremy Blanton is suggesting ideas to make your blogs more interesting to potential customers, yes.  He offered some private financial information online and apparently the response was very good.  So my question was essentially, should you also divulge similar private information that might be a bit compromising?  hmmm.

In any case Patricia, you have done a bang-up job putting this all together for us and I hope that this starts a good long discussion about this subject!!

I want to make certain: I do not disparage any newcomers in any profession and those who may be experiencing a slowdown.  I actually forgot the fact that agents who work under brokers are able to take anything on that the broker can handle!

(btw: I was astonished in my first year of college to sit in a poli-sci course and hear the definition of assume, which is to make an "ass out of u and me".  oh boy)

Aug 14, 2019 03:46 PM #2
Rainmaker
2,019,576
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

marti garaughty - THANK YOU FOR THE FEATURE AND YOUR COMMENT TOO!!! I am going to ASSUME (in a positive way) you liked my neighbor's cat sitting on top of their car while I took a brisk walk before temperatures hit 100 degrees yesterday morning! 

I hope you have a wonderful evening!

Aug 14, 2019 04:14 PM #3
Rainmaker
2,019,576
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

John Henry - What an awesome comment! I especially liked the last paragraph which is the only part I can comment on now because I'm leaving for an appointment. However, I have to say, that definition of the word assume reminds me of a definition I received from an "X" priest.... more later.

Aug 14, 2019 04:19 PM #4
Rainmaker
1,218,981
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Patricia Feager, MBA, CRS, GRI, MRP - I don't think I ever looked at anyone and wondered if they were just scraping by.  If I felt confident in their ability then I wouldn't hesitate to give them business. 

Aug 14, 2019 06:27 PM #5
Ambassador
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George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Patricia the one constant thing I have always seen when it comes to assuming, and that is assumptions then to be more often wrong than they are right.

Aug 14, 2019 06:41 PM #6
Rainmaker
4,996,512
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Good morning, Patricia Feager, MBA, CRS, GRI,MRP everyone starts at the beginning....the first month in the real estate business is a tough one.... the survivors, in my opinion, will usually soar in that first year because of perception..... perception becomes reality in the real estate business.... YOUR perception is your reality.... think as a champion would, and you have good shot at becoming one.... 

Aug 15, 2019 04:15 AM #7
Rainmaker
3,336,049
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Patricia - actually I am in Santa Fe, New Mexico as I write this comment and the term storytellers bring on a new meaning as I learned last year when on a trip to this same place. The ability to write an ActiveRain comment is a bit more challenging on my phone but finding a "workaround" is a part of my story.

Aug 15, 2019 05:16 AM #8
Rainmaker
2,019,576
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Southlake, TX
Selling Homes Changing Lives

Michael Jacobs - Taking time out to visit Santa Fe, NM is a great big step and I'm glad to know you stepped in there last year and this year too! I am so happy for you! I have never been there but it is a destination that always sounded like a place where I could fit in. I hope that is how you're feeling now! Hot Air Balloons are taking place here this weekend where I live and I think they hold the event in NM the same weekend. Whether or not you'll see any, enjoy the painted skies of NM. I heard the evenings are beautiful when the sun goes down. May you have peace of heart and see many lovely things. As for writing on AR using cellphone - it s a difficult challenge for me too! You did good! Enjoy these walks of life of yours and thank you for sharing your stories. I look at every trip I take as an exciting new Chapter and I hope you do too. You're an inspiration and I know you didn't plan it that way. Changing the scenes we see every day at home and doing something elsewhere to do is healthy and uniquely powerful! Challenges and finding how to "workaround" is part of your story. May every step you take as you navigate through  Santa Fe spur you on to greater satisfaction. These varied stories you're creating are poignant, energizing, and good for the body, mind, and soul! Walk on!!!

Aug 15, 2019 06:01 AM #9
Rainmaker
2,549,558
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

People definitely make too many assumptions these days and most of those assumptions prove to be inaccurate.  I try to get to know people before ever making any assumptions about them.

Aug 15, 2019 07:59 AM #10
Rainmaker
4,082,532
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Patricia, great post, and we should ASSUME, always ask/verify.   Part of my marketing is letting a Seller know there will be blog posts, videos, etc., and they love that.  I send the posts to them, and they usually share with their friends/family.

Aug 15, 2019 08:14 AM #11
Rainmaker
2,762,903
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Definitely, there’s always a story behind everything and there are about three or four sides a lot of the time.

Aug 16, 2019 02:28 PM #12
Ambassador
3,315,310
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

I love your counterpoints, Patricia and they are oh-so valid too. I'm not a huge fan of assuming either - assumptions create mistakes in our business, that's for sure. ALWAYS verify, right?! 

Aug 18, 2019 10:45 PM #13
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