Review: Woodcock Auto Body, Washingtonville NY

By
Real Estate Broker/Owner with 406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty RRE-BRO-LIC-75443

A few weeks ago, as I drove down a local street, a deer ran into the truck I was driving. As you can see from the photos below, the passenger side was damaged. After contacting my insurance company, and getting a recommendation for an auto repair shop from my normal mechanic, I called Woodcock Auto Body in Washingtonville NY.

 

Review: Woodcock Auto Body, Washingtonville NY

 

To say my experience with Woodcock was amazing is an understatement. They answered their phones, were friendly, knew the answers to all my questions, walked me through the insurance process, and did a fantastic job in repairing the vehicle. The waiting room was huge, clean and welcoming. But not only that, on the few occasions I needed to go to their repair shop, I was in and out of there in less than 10 minutes. I had requested that my sideview mirror be put on before I dropped the car off for the rest of the work, and that too was done in less than 10 minutes.

 

In addition to all that, we needed a rental car. We did not have insurance coverage for the rental car, but they worked with our insurance company to get us the least expensive rate possible. And they had the auto rental company waiting at the garage with the rental car on the day we dropped off the truck. Then when we came to pick up the truck we just dropped off the rental car at their garage. It couldn't have been easier.

 

But I'm not done yet! The shop had given me a completion date which happened to be one day later than we had to have it back.

 

When I explained my situation, they said they would try to get it done early, but they wanted it to be done right and could not commit. I called every few days and received the same response. And then, on the day I needed the car back they indicated it was all set and I could come get it. The truck had been repaired, detailed and was ready to go a day early.

 

If you have any need for body work, call Woodcock Auto Body. You will not be disappointed!

 

They are located at 71 Woodcock Mountain Road in Washingtonville, NY and can be reached at 845-496-7598.

 

Originally published at thehousekat.com.

 

Posted by

 

Kat Palmiotti, The House Kat

Licensed Broker, CBR®

 

Blackstone Realty Group - brokered by eXp

P.O. Box 10458

Kalispell, MT 59904

 

eXp Realty - New York

 

email: kat@thehousekat.com

www.thehousekat.com

 

406-270-3667 (MT) and 914-419-0270 (NY)

 

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Rainmaker
2,049,752
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good evening Kat Palmiotti - when you under promise and over perform you get great reveiws.  I am sure you will be referring your clients there.  I kit a deer with a Jeep a number of years ago.  I am still very careful on that road now.

Aug 17, 2019 08:35 PM #1
Rainmaker
3,324,303
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

It is "deer damage" season and glad you found a place that really did more than just "step up" in terms of service.

Aug 18, 2019 04:40 AM #2
Rainmaker
3,436,868
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Kat. An example of quality work in a timely manner. They deserve your endorsement. Enjoy your day!

Aug 18, 2019 05:30 AM #3
Rainmaker
2,736,246
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Did you get the deer's insurance information?  Was he even insured?  It looks like Woodcock Auto Body got you back up and running though.

Aug 18, 2019 07:10 AM #4
Rainmaker
4,671,984
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Kat,

What a story!  And I am so happy you had a great experience at Woodcock Auto Body.  Have a great week.  A

Aug 18, 2019 09:23 AM #5
Rainmaker
1,503,135
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Grant Schneider - I've been more careful as well!

Sally K. & David L. Hanson - They did a fantastic job!

Thank you Wayne Martin - I hope your day was wonderful.

Haha, Brian England - the deer was in no shape to provide any information. :-(

 

Aug 18, 2019 02:53 PM #6
Rainmaker
1,503,135
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

I did indeed have a great experience Ron and Alexandra Seigel - and Woodcock Auto was great. I hope your week is wonderful as well!

 

Aug 18, 2019 02:54 PM #7
Rainmaker
1,313,889
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

This is such a nice shout out for Woodcock Auto Body. 

Aug 18, 2019 06:35 PM #8
Rainmaker
1,503,135
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Sheri Sperry - MCNE® - Thank you! They deserved it!

Aug 19, 2019 05:20 AM #9
Rainmaker
1,354,049
Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

I'm so sorry this happened to you but I'm glad you had such luck getting it fixed! Woodcock Auto Body sounds like a great company!

Aug 19, 2019 06:48 AM #10
Rainmaker
1,503,135
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Thank you Wayne and Jean Marie Zuhl - I was very pleased with their service.

Aug 19, 2019 03:30 PM #11
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