GET YOUR TEAM BEHIND THE REASONS FOR CHANGE

Reblogger Sally K. & David L. Hanson
Real Estate Agent with EXP Realty 414-525-0563 57026-90 Broker

Change is inevitable...much easier when everyone can see the benefits !

Original content by Grant Schneider

It does not matter whether you are in Real Estate, a corporation or a small business.  You will have to get out of your comfort zone.  Not once, but many times.  That is going to require change.  Although no one likes to change it is often necessary. That doesn’t make it any easier to accept. But it is important to communicate change and the reasons behind it very carefully. Without proper attention to the communication details the outcomes can be disastrous.

I recently met with the leaders of one of my Westchester County New York organizations to present results of an employee survey. The employees felt that there had been very many changes, but they also felt that management was not keeping them informed. Productivity almost always suffers in times of great change because employee stress dramatically increases due to the universal fear of the unknown. Often senior executives genuinely believe they are communicating with employees when it comes to matters that affect them. Unfortunately, they often underestimate the number of matters that includes.

Can you say with certainty that you know what is important to your staff employees and your team and what to tell them? The only way to know is to put yourself in their shoes and see things from their position and mindset. Think to yourself, “If I were hearing this information what would be worrying me right now in the current situation?” If you were that staff or team member what would be important for you to know? What is the worst thing that could happen, and would you want to know about it in advance? How would you want to be told?

How would you be answering these questions? You can’t answer the questions without the input from your staff—the people affected by the changes. Depending on how much you can discuss, or how much is already known, you might ask a few individuals what the grapevine is saying, and what people are worrying and wondering about.

Now, armed with this information, draft the answers to the questions. Of course, they must be truthful answers, for insincerity is easily recognized and will deal a deathblow to your communication efforts. Then they must be couched in terms that are clear and uncompromising, but also considerate and compassionate. It's worth spending some time on this part. Lack of commitment to your message is also easily read and will automatically raise the cynicism level among employees.

You should carefully consider the media used to communicate your message. The way a person receives news can dramatically affect how he or she feels about it, so you need to choose the medium very carefully. E-mail can be perceived as cold and unfeeling in many cases, although it is useful for routine updates that don't have emotional overtones. Some messages are better spoken, either by managers to their groups or by the top leader to the whole organization.

If the messengers don't have highly developed communication skills, it's worth engaging services of people can coach them in the tools of two-way communication. The message must remain honest, clear, and compassionate.

Change Management

And above all, follow through on your commitments and promises. Nothing turns employees off more than empty words. Sincere, caring, ongoing communication can form the basis for building employee engagement when the present time of turmoil ends.  For a similar post on our web site see ROLL OUT CHANGE VERY CAREFULLY.

Could you use help in communicating more clearly?

Contact us to learn more

or call 914-953-4458.

 

Real estate expertise provided by Grant Schneider on ActiveRain

 

Business Coach - Strategic Plans - Sales and Marketing Coach

Grant Schneider- Personal and Professional business coachGrant Schneider - Leadership and Business Coach Creating Successful Business Outcomes

President Performance Development Strategies

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- Business Performance and Strategic Business Plans 

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914-953-4458, Armonk NY 10504 grant@pdstrategies.com

Visit my website www.pdstrategies.com for information on how you can obtain quantum leaps in your business performance.

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Rainmaker
2,999,429
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

A very good lesson to share and great reblog

Aug 19, 2019 07:35 AM #1
Ambassador
3,802,873
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Sally and David change is difficult enough in its self, but almost impossible if all team members are not on board with it.

Aug 19, 2019 08:09 AM #2
Ambassador
3,103,004
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

Keeping out of our comfort zones is the trick but requires dedication Sally K. & David L. Hanson 

Have an awesome week!

Aug 19, 2019 09:43 AM #3
Rainmaker
1,921,261
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Sally K. & David L. Hanson - thank you for the support you give to my blogs.

Aug 19, 2019 10:34 AM #4
Rainmaker
1,219,428
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Grant Schneider - always has great information to share with us!

Aug 19, 2019 11:43 AM #5
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3,315,310
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Love this and I can tell you my team will tell anyone who asks - I am a communicator and I don't make empty promises - EVER! Life is too short to disappoint.

Great one to re-blog, Sally!

Aug 19, 2019 08:22 PM #6
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Rainmaker
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Sally K. & David L. Hanson

WI Realtors - Luxury - Divorce
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