Special offer

FSBO? Is that you on my BPO trouble report?

By
Real Estate Agent with Keller Williams Realty, Ann Arbor, MI

Pursuit of HappinessSo many topics to cover since it was deja vu all over again, receiving a call to do BPOs from a lender who had been very good to me in the past, until my contact there was promoted and a licensed realtor took his place.  A very good deal became zero without notice at all.  I have fond memories of those days three years ago - the bounty dropped in my lap that at minimum paid my office bill with months of credit in advance and at maximum gave me a double dip no-effort sale and a listing that spawned at least a dozen closed deals beyond the listing itself, plus more opportunity.  (I believe I could turn that experience into a "Pursuit of Happiness"-like movie, but I just don't have the time...)

Today, completely out of the blue, I received a call from the same lender, new contact.  The rank and file had shifted again and was I interested in being an inventory agent for them in Washtenaw County?  Yes!!!!!!  (I said quietly.)  First, let me say that this lender is not like others looking for inventory agents.  They ask for the BPO at the first sign of trouble and don't require updates until the loan is going to sheriff's sale.  They'll request a second BPO, pay again, plus let me list if they haven't decided to auction or dispose of it some other way.  So different than what I have heard from other BPO realtors!

Well, that FSBO notation in the title relates to this tale, so bear with me.  As a newbie in real estate 4 years ago, I took anyone who gave me a second glance and showed them property.  No pre-approval?  No problem!  You want to be an investor?  I want to be your best friend!

I learned about the no pre-approval thing quickly but the investor thing took a bit longer.  I had one guy who had documents stating he was capable of purchasing several properties in a year's time; I spent inordinate amounts of time showing him property.  When he finally bid on one, was countered high, bid back low, and was accepted, he responded, "Oh sh*t!".  We went through the inspection process, which you have to know he did not sign off on.  One of my superiors said, "Cut him off; he is wasting your time."  She was right; I did.  I met him once more months later for a coffee to see where he was (he wouldn't sign a buyer agency agreement with just one agent...) - he hadn't bought a thing.

I bring him up in this tale because one of the properties I showed him was a foreclosure where I opened the door before he arrived and decided not to enter.  It was scary and I waited.  I had no idea how many properties I would enter alone that were far, far worse in the years to come; at least this one was free of eau de confined pet.  It had shag carpeting on the backs of the kitchen cabinets that faced the dining area - was that ever in Architectural Digest, ever?!  It also had metallic silver wallpaper on many of the walls and all the trimmings you would expect to go with that.  In the midst of it all was a warm and fuzzy brick fireplace.  That is where the decorating scheme should have begun and ended, but alas, no.

Anyway, my "investor" wasn't interested, despite the price per square foot value.  I had no one else to grass cutterpresent it to despite the great deal - trust me.  I was driving by some time later and a man was in the yard so I decided to stop and ask if he was the homeowner, saying I had seen it at its worst.  He proudly showed me the interior and the work yet to be completed and said they would be listing it for resale soon.  They had made some good changes but amateur efforts were evident, with staging successes straight from HGTV.  No one was going to overlook the fact that they had opted for eliminating the dishwasher in a 3 bedroom family home to give more cabinet space - no one likes to handwash dishes!!!  The pebbles in the bathroom sink are not going to make up for that!  I left my card.

Well, to pull this ADD post into a coherent picture, I was one of three agents who interviewed to list that property and was ultimately told they were going to FSBO.  I had left my marketing plan with them as the other agents probably had too.  We gave away our strategies and then were left out in the cold.  Payback came full circle today when my lending connection gave me two properties to BPO and one of them was theirs - not the flip, their primary residence.  I was shocked but can see how the arrogant attitude led them to this point, if in fact that is what did it.  They did not want professional opinions when doing their flip (and made some poor choices), they did not want professional representation when listing their property, and where are they now?  Facing a mortgage dilemma...fsbo sign.

The DIY thing is so prevalent that many believe they can do anything themselves.  Real estate is rarely a DIY thing, particularly in a buyer's market.  There are legalities, knowledge of the market regarding buyers and stats, the unbiased view of the property from an outsider, not a friend, relative, or the seat of your pants.  A FSBO I talked to today said he would offer realtors 2% - that is worse than what most banks will do!  Plus I checked his stats when I got home and he is $25,000 over market besides!  I'll still send him mailings with suggestions - that costs me little.  I would like the listing in his nighborhood, but I want it on my terms - I won't work for nothing.  Been there, done that.  I am worth it.

Comments(13)

Lisa Friedman
Alliance Realtors - Bedminster, NJ
Central New Jersey Real Estate

It is amazing how many people would rather sink by themselves than swim with a professional.  Like your phrase 'eau de confined pet' - I may use that in the future as a cute way of saying 'that house sure stinks'. 

Jun 06, 2008 05:36 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Yes, Lisa, that house sure does stink, most of them that I have viewed or sold.  I had to leave one recently during an inspection.  I had been there many times before but either my stomach was not up to par or it had gotten worse - it had to be me! 

Jun 06, 2008 05:43 PM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon

I often wonder why one will do this to themselves.... your story will be more and more of what we see I fear

Jun 06, 2008 06:02 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

Susan, you ever gave you the advice was giving you smart advice. If people are not willing to commit to you, then cut them loose and move on to someone who is serious. If sellers won't listen do the same thing.

If you need or want buyer leads, please call me Monday, right now I have so many and my team is too busy to follow them up. Seriously, I need help and they know it.

Jun 06, 2008 11:45 PM
Richard Byron Smith, NMLS #184479
Mortgage Loan Officer, Fairway Independent Mortgage Corporation NMLS #2289 - Chattanooga, TN
Mortgage Loan Officer

People are wise to get professional help listing, but also buying. Buyers need their own agent, in my mind.

It is not just the consumers though that can abuse agents. I have a friend who showed properties over Mother's Day and Memorial Day.

They put a contract on a home that she showed them, but used a family friend to negotiate the contract.

They sent a note to my friend explaining that they appreciated her help because their friend was not available to show homes on those days.

Their friend knows about the other agent's work, yet he snaked the deal anyway.

Realtors can treat other realtors unprofessionally and unrespectfully too.

Richard

Jun 07, 2008 12:09 AM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Thesa, I am always surprised by what people think they know and by what they don't know regarding real estate.  You'd think this was a profession with specialized knowledge or something.  JK!  :)

Missy, It was Kim, I'll let you guess which one.  I'll be calling you Monday to see what you've got, thanks!

Richard, I completely relate to your remarks.   I said something buyers did not like once and it got way out of hand.  I had already written the contract and they didn't want me to present the offer.  I was told I could go after the full commission but to be a nice gal working in the board, I should just ask for 50% referral from the agent who was going to present.  He didn't want to give it to me saying, "It hasn't been a good 2007 for me."  Well, do you think the six months and 100 or so doors I had opened for those buyers had been easy for me?  That's not even counting the research, comps, hunting down unlisted foreclosures that weren't out of redemption.  I did it all because they were family friends, I thought.  He did not deserve 50% of my commission.  I have almost learned to keep my mouth shut now - who am I kidding, no I haven't!  I wondered why they hadn't used that agent in the first place.  Wait, could it have been the price point, 1/3 of what he normally worked at?  Hmmmm.  My boss suggested I had been used.  I don't think so but I can see it happening.

Jun 07, 2008 03:03 AM
asdf zcxv
Keller Williams Realty - Ann Arbor, MI
Ann Arbor Area Real Estate

Susan,  Very interesting that it happened this way.  I might have to get the address to see which one it was. 

Jun 11, 2008 04:12 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Well Nike, did it ever occur to you that we are licensed (and that costs money) , that like any business we have overhead (our company is our name but we are independent businesses nonetheless, with extensive expenses), that we carry insurance that a FSBO surely does not cover for errors and ommissions (fraud - scary word, even for enlightened realtors) , that the average FSBO gives up after 2 months once they see the demand on their time and the number of unqualified buyers who want to see their property, not to mention that serious buyers consult with a realtor since there is no charge to a buyer and we pre-approve before we show?  Also, unless you have signed on with a flat fee MLS service, your property will never come up on a realtor search.  Just a few thoughts.  Good luck to you if you are in a seller's market.  Call me if you are in a buyer's market and you are in the Ann Arbor area - I will see if your expectations meet reality - so often FSBOs don't.  You could be the exception.

P.S. Forms do no not equal experience - we are not selling bicycles here.  Amazing to me that the largest asset most people own is treated as if there are not legal or financial ramifications.

Jul 03, 2008 05:24 PM
Judy Lamason
Century 21 Crest - La Crescenta, CA

It is kinda strange to find someone slamming agency on a site entitled "real estate network"  makes you wonder, doesn't it?

Jul 03, 2008 05:53 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Judy, I have found out the hard way that the public visits us too, pro and con.  I will stand my ground.  I know I know more than a FSBO - come on FSBO, challenge me!

Jul 03, 2008 06:37 PM
Judy Lamason
Century 21 Crest - La Crescenta, CA

good for you susan!  you know what you are talking about.  very nice writing, by the way.

Jul 03, 2008 06:54 PM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Thanks Judy!

Jul 03, 2008 06:59 PM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon

I have a friend who works for the insurance companies and when someone goes in default he is required to go take pictures on a home and he says 9 out of 10 times their is a FSBO sign in the front yard and they are quickly going to lose their home because of their pride.

Todd Clark, Helping Families Home - www.IFoundYourNewHome.com

Sep 28, 2008 12:49 PM