Hero Plumber - We all should be doing more for those who can't

Real Estate Broker/Owner with Highland Realty, Inc 0225 099336


As reported in the Washington Post - "No charge for this lady under any circumstances." That was a note left by plumber James Anderson on a bill for a 91-year-old woman with leukemia who needed her boiler replaced. Anderson says the woman, who is receiving palliative care, will have round-the-clock plumbing help if she needs it, and free services for life. Anderson of Burnley, Lancashire turned his plumbing business, DEPHER, into a community project for vulnerable people after he saw an elderly man being "manipulated" by another engineer in the area. Since then, he's helped thousands of people with their plumbing needs at a reduced or waived cost — even when the work leaves him with a loss. "We need to do something more to help the people who need it most," Anderson said. The daughter of the 91-year-old woman he helped described Anderson as an "angel dressed as a plumber," which is just another way of saying he's a straight-up hero.  


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Highland Realty, Inc.
5317 Lee Highway, Arlington, VA  22207


     Dave Rosenmarkle                                             Erika Echegaray
                        Broker/Owner                                    Property Management Specialist
       evad7777@gmail.com                                          Português - Español
             non sibi sed patriae                                 eechegaray03@hotmail.com

Comments (3)

Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

What a fantastic story and beautiful person. That plumber has a heart of gold.

Sep 21, 2019 06:31 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I love hearing stories like this.  I saw one myself yesterday.  We were in a shop to get my Mom's cell phone fixed and while we were waiting, an old guy brought in a laptop computer that stopped working.  The employee took the computer, did a few things, then voila handed it back to the guy and told him he was good to go!  The old man asked what he owed and the employee said don't worry about it and didn't charge him a thing.  I thought that was pretty cool.  I think the old man gave him a tip, which I would have done as well since I would have expected to pay much more than my tip would have been.

Sep 21, 2019 07:57 AM
Dave Rosenmarkle
Highland Realty, Inc - Fairfax, VA
33 years of providing fully satisfying service!

Thanks for checking in Kat & Brian. We can only hope that others continue to lead the way in performing those random acts of kindness.


Sep 22, 2019 05:13 AM