I have this client, a wise curmudgeon. LOL, my favorite kind.
He said something that resonated with me in a couple of recent deals:
"People will do THE BARE MINIMUM of what you ask.
And in 40 years of doing real estate deals, I have found that those people often get away with it because they feel you're already invested enough not to walk."
One deal that closed this week, I broke my freshly manicured nail hauling 2 loads of trash to recycling just before my buyer-clients were coming in for the final walkthrough.
I was told seller was out. I had also reminded all to make sure ALL trash and debris was removed.
Because I have trust issues and a well-developed sixth sense, I checked earlier in the day. And had time to make the place look right for my peeps. Repeat clients who I want to retain forever.
Looks like they're good with me!
Another deal provisioned that AC be delivered in good working order. It has 6 registers in 3 office areas. ONLY ONE REGISTER was blowing air.
LA: "Seller said it's always been like that," and asked if that was a deal breaker.
(Are you #$%^&*KIDDING ME?)
"Oh okay, let me get a guy out there."
'The guy' quickly discovered that those inop DUCTS had been disconnected from the registers. Easy fix, for someone willing to get off their butt and do it.
If you are someone who does the bare minimum, and gets away with it, congratulations.
You saved time and legwork.
HOWEVER. You also will eventually develop a reputation for inefficiency, and lose business.
To those who do more than the bare minimum.