CA COASTAL ESTATES Lauren Selinsky Perez CRS
California Coastal Estates - Aliso Viejo, CA
"Your Real Estate Broker" #oclauren

I agree. I always give my clients a stack of my cards too! They always give my card out and I always send a nice "thank you" gift as well. It is the best advertising for me as well. 

Lauren

Sep 24, 2019 11:51 PM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Grant.

Now, that is one testimonial I'm sure they were happy to get.  Great customer service is difficult to find.

Sep 25, 2019 01:20 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Exceeding customer expectations will earn referrals.

James - The were very happy to hear and said that they really appreciate William.

Sep 25, 2019 03:11 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Grant... with 80+% of my business coming from repeat and referred clients, I personally know this to be true.

Sep 25, 2019 04:35 AM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Grant Schneider every service oriented business relies on excellent testimonials for new business... it's actually the strongest marketing source.... first hand knowledge of the quality of work and speed of response....

Sep 25, 2019 04:53 AM
Norma J. Elkins
Elite Realty Group - Morristown, TN
Realtor - Elkins Home Selling Team

That sounds like the kind of service everyone needs to provide and good for you for giving a testimonial.  Hope you have a great Wednesday!

Sep 25, 2019 06:43 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Nina - indeed that goes for you and many other who wow their customers.

Barbara - the and the least costly too. 

Norma - it is certainly something I feel I must do.

Sep 25, 2019 08:42 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Good Morning Grant,  Wowing customer will pay off so much, it makes me wonder why more people do not get this.

 

Sep 25, 2019 08:48 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Will - much of it is laziness.

Sep 25, 2019 08:54 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much, Grant, for sharing your experience and your advice.

Sep 25, 2019 12:10 PM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Grant- wow!  Service like the kind that William Hall of Florida Breeze gave is rare. This is someone who doesn't think "it's Sunday...I'm not working" He deserves a huge testimonial. 

Sep 25, 2019 12:43 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant happy clients produce referrals, and referrals are the best source of business.  I am sure you are going to be a good source of referrals for William Hall of Florida Breeze

Sep 25, 2019 12:55 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

That is awesome service. Too many other places would have made the service call and charged the money regardless of how simple it was to resolve the issue. Nice testimonial to Florida Breeze Air and Heat.

Sep 25, 2019 01:18 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, most of my clients are past clients or referrals from past clients.  It pays to keep your clients satisfied! 

Sep 26, 2019 06:45 AM
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Bingo! What a wonderful testimonial for Florida Breeze Air and Heat.  We are also about 80 percent referral based.  

Sep 26, 2019 07:17 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Roy - you are welcome.  Glad to share.

Kathy - believe me I certainly did.  They are the ones I will recommend.

George - yes, you can count on that one!

Sharon - I really have peace of mind.  That is what William Hall gave.

Joan - indeed it is.

Debb and Bernie - that is what drives the continuing business.

Sep 26, 2019 07:39 AM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

You are spot on with this belief!!!  I always aim to have happy customers, so that they will be loyal to me and refer others to me!

Sep 26, 2019 08:06 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

It's wonderful to hear that you received an "above and beyond" level of service when you needed it, Grant Schneider.  Kudos to William Hall for his exceptional service.  I hope his company takes note of your post ... and rewards him ...

Gene  

 
Sep 26, 2019 08:38 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Gene - they did because I called them.

Sep 26, 2019 08:56 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Grant,

What a great testimonial,  and great service breeds great referrals.  Kudos to William Hall.  A

Sep 26, 2019 09:22 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Our tally of purple envelope referrals all the time attests to exactly that !

Sep 28, 2019 03:22 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Ron and Alexandra - when someone treats you so well you have to shout about it.

Sally and David - and if I were in your area I would want to consult the purple envelope recommendations.

Oct 01, 2019 07:21 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

That was so nice of William Hall to help you out and save both of you a house call.  So your HVAC is connected to the internet?  That really complicates things.

Oct 03, 2019 09:18 AM