Culture is huge and that is one of the things that I like most about my brokerage, we are family and it is special. I get solicitations from other brokers all of the time and I have never felt even the slightest urge to switch brokerages, even if they promise that I will make way more money, haha.
Debe Maxwell, CRS
Charlotte, NC
Diana Dahlberg
Pleasant Prairie, WI
Maria Gilda Racelis
Manchester, CT
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Barbara - that is important. The leader must first understand the culture he or she wants to create and only hire people with shared values.
Brian - a very true example. Money is not the top motivator.
Thank you very much, Grant, for sharing your advice and your experience.
Debe Maxwell, CRS
Charlotte, NC
Will Hamm
Aurora, CO
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
Grant,
Wonderful post, and I agree with you that money is not a motivator. We were recently asked by one of our clients how they should approach recruiting new agents. It just so happens that one of old friends is a very successful recruiter in the Bay Area (SF). His answer was a better culture, and $$$ are not a motivator...A
Roy Kelley
Gaithersburg, MD
Diana Dahlberg
Pleasant Prairie, WI
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
PS. We identified the unique culture of the company and what new agents could expect from being part of their new branch...and that is how they have almost filled that office...if someone wanted more $$$, they well told that this was not the place for them...A
Grant Schneider
Armonk, NY
Grant every company I know for better or for worst takes on the personality of those who lead it.
Jane Chaulklin-Schott
Orlando, FL
Debe Maxwell, CRS
Charlotte, NC
Diana Dahlberg
Pleasant Prairie, WI
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
Hi Grant:
This post really spoke to me, in particular with regard to the last HR role I was in before transitioning to real estate.I suspect there are many companies who are struggling with the culture and while employees remain it is not a place of high productivity or happiness about being there!
Jeff
Debb Janes EcoBroker a...
Camas, WA
Debe Maxwell, CRS
Charlotte, NC
Roy Kelley
Gaithersburg, MD
Diana Dahlberg
Pleasant Prairie, WI
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
Morning Grant.
I am getting a lot of agents from a large firm, one of the reasons, culture. The other one are the fees and split.
Roy Kelley
Gaithersburg, MD
Diana Dahlberg
Pleasant Prairie, WI
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
As always an excellent post, Grant. In real estate too often the focus is on commission splits... they might be important, but lots of other things are as and sometimes more important from culture to support to training.
Debb Janes EcoBroker a...
Camas, WA
Roy Kelley
Gaithersburg, MD
Diana Dahlberg
Pleasant Prairie, WI
Grant Schneider
Armonk, NY
Maria Gilda Racelis
Manchester, CT
Roy - you are welcome.
Ron and Alexandra - yes, I always stress that every organization has a culture but is it the culture you want.
George - you can be 100% certain of that.
Jeff - as you know there are people who stay but you wish they wouldn't.
James - they feel like you and they have shared values.
Nina - exactly correct.
Hi Grant Schneider,
Engagement cuts both ways. As a manager, you have to be in tune with what each individual employee needs and wants. You also need to identify their skill set and know what they are missing and what they are craving.
Debe Maxwell, CRS
Charlotte, NC
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Diana Dahlberg
Pleasant Prairie, WI
Hello Grant, Excellent blog on this suggest. Lots of time people focus on money and splits, there are more important things.
Debe Maxwell, CRS
Charlotte, NC
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Diana Dahlberg
Pleasant Prairie, WI
Great post. I no longer have other agents working in my company but can relate to a time when it was all about culture and commission splits.
Debe Maxwell, CRS
Charlotte, NC
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Sheri - oh yes, the manager should be responsible for undertanding needs of the staff. The manager is the key to the entire engagement.
Will - yes there is a higher engagement factor after money is satisfied.
Diana - I am sure you saw instances were values and culture clashed.
Good Friday morning, Grant.
Have a great day and a very special weekend.
Grant Schneider
Armonk, NY
Roy - thank you. Enjoy your weekend.
Roy Kelley
Gaithersburg, MD
A disengaged real estate professional is a hungry real estate professional. Rainers are lucky to have you, Grant Schneider , to help us keep our team members engaged!
Grant Schneider
Armonk, NY
Debe Maxwell, CRS
Charlotte, NC
Debb Janes EcoBroker a...
Camas, WA
Grant, that is why many employing brokers have team-building meetings, to create more drive in the brokers. Great post.
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Debb Janes EcoBroker a...
Camas, WA
Hi Grant, so true. Bernie and I have left brokerages because the culture was not a good match for us. We were turned off by the $$$ making focus of the company and the real estate agents. Providing above and beyond customer service with professionalism and integrity are most important to us.
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Debe Maxwell, CRS
Charlotte, NC
OH, this is so true, Grant! I am in a place where the culture could not be any better unless it were my own office! Negative (or difficult-to-get-along-with), non-producing agents are, in fact, shown the door.
I love that about them - they would rather keep the culture positive, welcoming, teaching and conducive to agents building a successful business than have the negative agents' productivity. Their negativity impacts other agents' productivity!
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY
Wayne and Jean - thank you and we are lucky to have you too.
Joan - yes, and that is really important.
Debb and Bernie - I know some that absolutely refuse to believe this.
Debe - yes, right on!
Debb Janes EcoBroker a...
Camas, WA
Debe Maxwell, CRS
Charlotte, NC
Happy Sunday, Grant Schneider! Just came over from the Roy Kelley reblog of this excellent post. Thank you for sharing such important points - I read it and also printed it out for our family team.
Roy Kelley
Gaithersburg, MD
Good morning, Grant Schneider the leader of an organization will create a culture that reflects who he/she hires.... be careful of the hiring process and each new hire must have a job that works well for that person's ability and passion...if that can be accomplished, the culture that results will be attractive to everyone on the outside of the organization....not all will fit within.
Debe Maxwell, CRS
Charlotte, NC
Will Hamm
Aurora, CO
Diana Dahlberg
Pleasant Prairie, WI
Maria Gilda Racelis
Manchester, CT
Roy Kelley
Gaithersburg, MD
Grant Schneider
Armonk, NY