Quit chasing paperwork! The documentation, signatures, phone calls & followup involved in each transaction involves a massive amount of time & effort — time that you should be spending that time generating new deals!
According to the National Association of REALTORS®, it takes 45 hours of time to close each transaction, and agents spend over 60% of their time in the office doing busy-work to make sure their deals get closed. On average, this leaves them less than an hour a day for showings, listing appointments, and other dollar productive tasks that generate new business.
What if you could cut down your per-transaction time-investment to only 15 hours with a real estate transaction coordinator — buying you an extra 30 hours a week for selling?
Bruce & Michelle Brunk took the plunge and hired a MyOutDesk Real Estate Transaction Coordinator to handle their transactions 2 years ago. They started their assistant, Virnelli out with a single responsibility — preparing pre-listing packages — but over time she became integral to managing the workflow of every transaction in the Brunk’s pipeline.
Virnelli handles MLS listings, research, offers, coordinates calls, collects signatures, and a variety of other transaction coordination tasks. Bruce and Michelle also credit Virnelli for creating business processes & systems to ensure they don’t miss any steps or paperwork and are always ready when meeting with their clients.
She created trackers, standard operating procedures and checklists for the Brunks, and is working with them on a project management process that allows them to isolate & segment the requirements for each of the transactions in their pipeline.
The Brunks recall an incident where there was a mix-up between 2 transactions, which tends to happen when there are a lot in process. Nobody was able to catch the mistake, not even their in-house person, until the last minute. Bruce was late to the presentation and they lost the listing. Hearing about this Virnelli stepped in and said “this will never happen again.” She created a checklist and tracker system from scratch to help her clients keep their services top notch, and eliminated the confusion from their process.
Beyond that, Bruce & Michelle have been empowered to delegate even more responsibilities to Virnelli, currently she also stays on top of their marketing for their properties listed, and she keeps their statistics up to date for marketing reports and manages their database. They continue to train her to take on more as she approaches her 3rd year with them. Virnelli has provided so much value to their business.
What do Bruce and Michelle say to those of you who are thinking: “I don’t have time to hire or train someone”? If you don’t hire someone you will NEVER have the time — so don’t forget to visit us online and learn how our virtual assistant services can help! Book a Double Your Business Strategy Session and take your business to the next level!