What's Next?

By
Real Estate Agent with RE/MAX Elite 513.520.5305 www.LizTour.com SAL.2002007747

When I was a kid my television choices were rather limited.  Signals were strictly over the air and that meant rabbit ears wrapped in aluminum foil sitting on top of the set and all kind of contortions trying to improve the signal.

You wanted to change the channel?  Or if Dad wanted the channel changed?  That meant my brother or I had to go over to the set and turn the knob.  Remote controls?  They didn't exist.

Saturday morning was for cartoons.

Miss a show?  Maybe when they did the reruns in the 2nd half of the TV season you might catch it then.

Flash forward 40+ years and I can be out on my patio working on the catio we're building and have the Navy-Air Force football game streaming on my phone. 

For those few shows we regularly watch, if we miss an episode, it's no big deal.  On demand streaming (if not immediately available) allows us to catch up soon after.

A specific movie I want to see?  Chances are it's available on Netflix, Hulu, Tubi, Amazon or some other app.  It may cost a couple of bucks extra, but it's available.

The technology has changed tremendously, and who knows what's next?

Almost 30 years ago (long before we ever even thought about becoming real estate agents), we bought our first home.  There were no online portals to look at homes for sale.  You went into the real estate office and looked at the books or their online access.  Dot matrix printouts could be provided with the details of the home (we still have the one for the home we bought!).

Obviously a LOT has changed since then.

There's more information a few keystrokes away then we could have possibly dreamed of.

We can stream a tour of a home to a buyer client 500 miles away.

There are pictures galore of homes for sale online.

Want to know the lot outline for a property?  Off to the county auditor site.

What the owners paid for their home?  Public tax records make that available.

But the missing piece to all this information?

Context.

Some agents worry about what tomorrow will bring.  AI is going to replace us.  Portals are going to consume everything.  Some other brokerage model will take the world by storm.  Lawsuits will change the way we do business.

And perhaps all of that may come to pass to some degree, but I'll come back to context.

I don't see 1s and 0s figuring out how to replace the experience that comes with dozens and hundreds of transactions.  If everything is rote, then maybe a computer could do okay.  Punch the checklist from start to finish.

But that's NOT reality.  Every transaction comes with it's own wrinkles, either due to the home or the humans involved with the transaction.

And humans (at least not yet), aren't ready to give up the human guidance to get them through such a huge financial investment.

Now how those humans find us may change.

What they expect us to do may change.

How much they're willing to pay us may change.

But what I don't expect to change is the need for us to still be there providing guidance.

Time will tell, won't it?

Serving Greater Cincinnati home buyers and sellers,

Bill & Liz aka BLiz

Posted by

Serving Warren County Ohio & Adjacent Areas

 

The Liz Spear Team of RE/MAX Elite
Elizabeth Spear, ABR, CRS, Ohio License SAL.2002007747

William (Bill) Spear, CRS, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418

MailTo:  Liz@LizSpear.com

Search Homes:  Https://WarrenCountyOhioRealEstate.com

Our Website:  www.LizTour.com

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Rainmaker
3,362,459
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Liz and Bill - there is seemingly no end to analogies for change.  Our entertainment choices is a clear one and the evolution often appears as fast as a speeding bullet.  We can adapt or...

Oct 06, 2019 06:34 AM #1
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Technology has changed our world in remarkable ways - how it continues to change real estate is a big question. I do agree with your bottom line, one can't predict the many nuances that pop up during a transaction - each one is different. For that, we are likely still going to be needed in some way, shape, or form. 

Oct 06, 2019 07:06 AM #2
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Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ
603-380-4886

Hi Bill fun look back and then quick forward to now! Interesting for sure to imagine what things will look like even 5 years from now.  One of the issues I have wondered about is that the real estate industry is run by the government both locally and nationally. They have preached 'protect the public' as far back as I can remember. Two issues I see changing are 1. how are they going to be able to protect the public if the biz ends up online sales with no representation (as it is with investor type companies now) - no AGENCY, and 2. can the re instiution itself surrive the onslaught if  agents aren't really agents anymore. Sure they'll look 'kind of the same' but will they be? Not really.

Oct 06, 2019 11:36 AM #3
Rainmaker
3,021,733
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Well said and I agree. A computer can solve the wrinkles in a sale that come up. A computer cant give the reassurance that a dedicated and experienced agent gives during the transaction. 

Oct 06, 2019 01:12 PM #4
Rainmaker
1,086,806
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

The speed of change has been amazing indeed - so much so that I often think fondly of the "olden" days.

But of course you're right - there's no substitute for a human to hold another human's hand.

Oct 06, 2019 01:12 PM #5
Rainmaker
2,800,246
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

I remember the rabbit ears and black and white tv with very limited channels. 

My head spins when I look back on all the advancements in technology in my lifetime. 

We all need to be "touched" in a multitude of ways and a robot will never replace that. 

I was thinking this morning as I was on hold and navigating AT&T's phone menu of the times when we would call and talk to a person ... not a computer!  I miss it. 

 

 

Oct 06, 2019 05:49 PM #6
Rainmaker
185,446
John Henry
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Bill, you are 'killing us softly' with know-how.  Thanks for that!

Oct 06, 2019 05:53 PM #7
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Guidance, education and helping buyers and sellers make sense of the information so they can make informed decisions remains important, and will IMO.

Oct 06, 2019 08:55 PM #8
Rainmaker
627,805
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Raleigh - Cary Triangle Real Estate 919-602-8489

I completely agree Bill & Liz! I got my first RE license in 1991 when we used the dot matrix printers to print our listing info. I took several years off to be a stay at home mom. When I went back, Facebook was becoming a thing, we used email, and text. And Real Estate has continued to change since. One thing we know is it is an ever changing business in an ever changing world. One thing that stays consistent is they will need Real Estate agents in some capacity. It will be different than we even know it today. Real Estate agents need to embrace change.

Oct 07, 2019 04:59 AM #9
Rainmaker
1,447,447
Kat Palmiotti
406-270-3667 (MT), 914-419-0270 (NY), Broker in NY with Grand Lux Realty and in MT with (coming soon!) - Kalispell, MT
The House Kat

Regarding real estate, time will definitely tell in terms of how the industry changes. And it will change in some way(s).

As for TV - growing up we had one TV in the living room, with human channel changers (me and my sisters). One summer our TV broke and my dad refused to get a new one for about two-three months. So we read more. Played outside more. Created more. Fun times.

Oct 07, 2019 05:36 AM #10
Rainmaker
722,232
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Oh, I remember rabbit ears and 12 channels! It was GLORIOUS! I was gonna marry Batman, and Alfred Hitchcock scareed the bejeezus outta me! He walked into his silhouette and I hid behind the couch! LOL.

I digress.

I ALSO remember MLS books! Technology was changing just as I was getting started, and I already lived in that world thanks to BBSs, Prodigy and alt.net groups . . . my first copy for syndication was transmitted via COM program! LOLLL, the ccccccccccccccccckkkkkkkkkkkkkkkkkkkkkkkk of the modem, my husband used to say "That's the sound of a butter knife cutting through the Universe!"

0s and 1s will NEVER replace us; IN FACT as I've long maintained, the more technology provides TMI to confuse consumers who think they know what they don't . . . the MORE they NEED a warm human with street smarts and knowledge of Statute, local and regional intel to keep them from making REALLY big mistakes.

Oct 07, 2019 06:07 AM #11
Rainmaker
785,101
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

Good points, that humans want the guidance, mostly, and that will not change. Totally agree with you.

Oct 07, 2019 07:05 AM #12
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I'm not above saying our job won't be phased out over the next 200 years, but that doesn't bother me. Hell I'm way more worried about our country not being here in 200 years.  Adapt and change, adapt and change.

Oct 07, 2019 10:38 AM #13
Rainmaker
1,544,033
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I agree with you. I think people could get along without agents far easier 50 years ago than they can now and in the future. It's become too complicated with too many rules, regulations, and ways to get into trouble.

As for TV - when I was a kid we had no TV at home. Then when we got one, we had an antennae on the roof and one channel with a broadcast signal strong enough to reach us here in the woods. If you lived in Spokane, you could choose from 3!

Sometimes I think there were more and better choices then than there are now with 200+ channels. Or maybe it was just that we didn't expect the darn thing to be on all day. We watched only when our favorite shows were on.

Oct 07, 2019 12:40 PM #14
Ambassador
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Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

I have seen so many deals go bad because experienced Realtors were not involved. I am not worried about the future one bit.

Oct 07, 2019 01:12 PM #15
Rainmaker
2,036,697
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Fort Worth, TX
Selling Homes Changing Lives

Liz and Bill Spear - TV - as a kid, my experience was very similar to yours with the addition of house rules for when it was okay to watch TV, i.e., never during dinner time or when someone was doing homework. And when we had guests at the house, that T.V. stayed off. We entertained our guests and served them meals. With 4 sisters close in age, TV time was rare. And none of us kids ever used the phone until we moved out of the house and had our own phone.

As for Real Estate, so much has changed since I began in January 2003. I do think there are too many agents and Teams aren't always the best in my area because everyone on the Team takes on a separate roll and you never know who you'll get to do what stage.

I also learned, not everyone should be a Broker, even if they pass the tests or have a big Franchise. I can appreciate the context of this well-written post and comments too. My favorite comment was by Anna Banana Kruchten - Phoenix Homes Sales with your remarks that followed. I would add the culture of our real estate career is defined more by fear of the unknown when it comes to iBuyers, AI, hackers, and scammers. There is a lot of uncertainty. Skills are needed by deeply human, human beings with hearts, minds and the ability to adapt quickly, especially to time-sensitive, financial, and emotional issues.

A lot of what is being done for the convenience of consumers, i.e., having access to a home purchase by an iBuyer to be seen 24/7 raises safety issues, concerns, and fairness to all. In my opinion, the business of real estate should not be set up like a 7-Eleven Convenience Store. There's too much at stake.   

Oct 07, 2019 01:30 PM #16
Rainmaker
1,501,999
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hello Liz and Bill Spear, sometimes, we get so wrapped up with "what ifs" that we forget to see what's right in front of us. Technology has changed our lives in a great way but as long as the human race exists, there will always be a need for human touch. No technology regardless of how advanced can not replace that.

Oct 08, 2019 07:24 AM #17
Rainmaker
1,235,062
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

You're so right, Liz and Bill Spear ... there is no "typical" transaction anymore.  Each has its own personality, traits, needs, challenges, etc.  While technology can address and facilitate much ... it can't address the daily twist and turns involved in a transaction.  I've been in the biz over 40 years and seen a lot of changes and advances.  One thing I know for sure is that there are many more to come ...

As always, great insight and wisdom shared ...

Gene

 
Oct 08, 2019 08:54 AM #18
Rainmaker
452,505
Scott Seaton Jr. Bourbonnais Kankakee IL Home Inspector
SLS Home Inspections-Bradley Bourbonnais Kankakee Manteno - Bourbonnais, IL
The Home Inspector With a Heart!

Totally agree. No deal is like the last deal. No inspection is like the last inspection. and on and on. There is no replacement for personal communication and building a relationship for the majority of people.

Oct 09, 2019 05:08 AM #19
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