Did you hear about this... Website adaptation for blind people

By
Real Estate Agent with Phoenix Property Shoppe AZ Broker BR030809000
https://activerain.com/droplet/5kYl

 

This morning I listened to a news segment regarding a rising issue with websites that are not adapted for blind and other disabled people.  I don't think I've even seen a  real estate site adapted for a blind person.  How would that work in real estate?  I know zip zero nada about this subject.

 

My hope is by raising the question, others might have more information about it. It's possible that we may all need to make some changes to our website presentation in the future. Better to have awareness of this subject in advance.

 

The story.  A blind man sued a pizza chain here in the U.S.A. He was unable to order a pizza on their website and was very unhappy about that fact. I don't know if there is an outcome yet but I'm sure at some point I will and will share it with you.

 

The Stats. Take a look at the rising numbers of lawsuits about this subject.

 

I think you'll find the numbers very interesting. I did.

 

In 2017 there were 817 lawsuits regarding website accessibility.

 

In 2018 there were 2259 lawsuits regarding website accessibility.

 

That's a 177% spike in lawsuits in 1 year.

 

Did I get your attention?

 

Please share any information you have as to how to adapt ones website for blind and other disabled people.  I'm sure we would all appreciate your input.  Thank you!

 

Did you hear about this... Website adaptation for blind people

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Phoenix Property Shoppe
  

 

 

Anna "Banana" Kruchten
Designated Broker & Owner
CRB, GRI, CNE, WLS


Phoenix Homes For Sale

 

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Rainmaker
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Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
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I didn't read all the comments, but can add some tips to help with accessibility.

When you put pictures in your posts, there is a way to add a title, or description, or both.  By doing this, not only does it help search engines (and that's good for your SEO) but it also enables reading of that description aloud to a visually impaired person.  For example, with your graphic in this post you have the opportunity to describe a US flag with however many stars in a circle.  That could be useful information to somebody.

There are also things called Tags - mainly behind the scenes stuff.  Meta tags, etc.  Whenever you get a chance to enhance the info associated with each tag it really helps everyone behind the scenes - including those robots who have nothing better to do that just read tags.  So for this post some tags would be "accessibility" "website" "blind" "liability" etc.

I hope that helps you to understand that a lot can be done to help visually impaired people, but maybe WE are blind to it.  : )

Oct 09, 2019 06:34 PM #54
Rainmaker
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Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Fort Worth, TX
Selling Homes Changing Lives

While I see the need, I also see the potential threats with dangers that come with this complicated territory. Like an amulet that wards off anticipated evil in many cultures we need viable solutions and fresh ways to solve the ADA problems.  Awareness is the first step. We need guidance from our State and Local Associations. I wouldn't expect (although they should) NAR to protect us and help guide us, afterall, we are interdependent with many systems and we do live in a litigious society. Unfortunately, the day ibuyers and z implements this type of compliance we could all be doomed or immersed in more ways to worry to scramble and find ways to pay or hire those with expertise to implement new software. It's a monstrous project with no end to ward off potential problems. 

Oct 10, 2019 06:11 AM #55
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
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Great topic and question, Anna, with some useful responses. I remember hearing someting about this in the last few years but I suspect the issue of ADA compliance, or lack of, has been around for a lot longer. Seems to me that labeling all photos is an important component, among many others.

A quick search on Google on "how do I make my website AADA compliant" yields a wealth of information and suggestions.

Jeff

Oct 10, 2019 07:25 AM #56
Rainmaker
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Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Great topic to discuss Anna Banana Kruchten - Phoenix Homes Sales and a complicated one to make adjustments so our sites are ADA compliant. Its not something I thought about it in detail before. One thing for sure, lawsuits won't fix it.

Oct 10, 2019 08:07 AM #57
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Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ
603-380-4886

Hi Nick Vandekar, 610-203-4543 I do think you're right about the machines for blind people.  It's a big issue which I don't think any one site can be compliant as it's most likely interdependent on other sites like MLS/IDX.

Oct 10, 2019 11:07 AM #58
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Lynn B. Friedman what a great story of an amazing man. It would have been fun to know him! Thanks so much for sharing it!

Oct 10, 2019 11:10 AM #59
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Elyse Berman, PA so this little guy in the corner - is it compliant with everything? Very interesting.

Oct 10, 2019 11:11 AM #60
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Georgie Hunter R(S) 58089 yes I am very familiar with tags and alt tags. The issue I see is our site , as are most, are interdependent with other sites MLS, IDX etc. So unless everyone is complian than no one is.  It's a bigger issue than I thought at first.

Oct 10, 2019 11:13 AM #61
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Patricia Feager, MBA, CRS, GRI,MRP yes I do think it's s bigger issue than just us. It really needs to be addressed at our local, state and national levels.  Maybe they are?  Who knows?

Oct 10, 2019 11:14 AM #62
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Jeff Dowler, CRS I haven't heard anything about this topic in regards to the real estate industry - Not locally, state-wise or nationally.  I do think it needs to start with the associations, mls's etc. Why? Because if a single agents sites is 'compliant' and then they connect to MLS  or IDS (like most of us do) it won't be compliant anymore most likely.  Bigger issue than just us agents.

Oct 10, 2019 11:17 AM #63
Rainmaker
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Natasha N
Kaneohe, HI

I just recently learned about this issue, and that not knowing about the requirement to make websites accessible isn't a valid excuse that won't save you from a lawsuit! I was shocked that I hadn't heard about these laws until very recently.

Oct 11, 2019 06:08 PM #64
Rainmaker
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Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Interesting subject and good to consider. Not sure how one would go about making a website compliant for blind people. I guess 3% of the USA population is legally blind or blind or impaired. NAR should be paying attention to this issue and working towards a solution. I think it is beyond the average website owner capability.  

Oct 12, 2019 12:02 AM #65
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
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What an interesting discussion, Anna. I know when we produce videos, we try to always use captions to ensure blind people can "hear" the action.  Not sure about websites and how that would work, but it is worth exploring. D 

Oct 12, 2019 08:45 AM #66
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Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ
603-380-4886

Hi Natasha N I think most of us are amazed that NAR and state associations haven't addressed this issue. Hopefully they do soon. 

 

And welcome to ActiveRain!  Aloha!!

Oct 12, 2019 11:33 AM #67
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Anna Banana Kruchten - Phoenix Homes Sales
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Debra Leisek yes I agree - it's a huge project and since most of all are interdependent on outside sources such as MLS and IDX everyone has to be on board to create a solution. Worthwhile goal - yes!

Oct 12, 2019 11:34 AM #68
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Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ
603-380-4886

Hi Debb Janes EcoBroker and Bernie Stea JD yes I hear you. Not an easy task for a single agent or small brokerage to handle this on their own - because we are interdependent on other outside sources such as MLS and IDX.

Oct 12, 2019 11:36 AM #69
Rainmaker
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Wayne and Jean Marie Zuhl
Samsel & Associates - Clark, NJ
The Last Names You'll Ever Need in Real Estate

I wouldn't even know where to start. It seems that developing a reliable web site reader that would read all web sites is smarter than adapting every web site.

Oct 14, 2019 03:27 AM #70
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Michelle Carr Crowe,Altas Just Call...408-252-8900!
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While I sympathize, I would not know where to start with this.

Oct 17, 2019 03:46 PM #71
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Anna Banana Kruchten - Phoenix Homes Sales
Phoenix Property Shoppe - Phoenix, AZ
603-380-4886

Hi Wayne and Jean Marie Zuhl that's pretty much where I've come to and it appears it's available.

Oct 18, 2019 11:37 AM #72
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Anna Banana Kruchten - Phoenix Homes Sales
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Hi Michelle Carr Crowe,Altas Just Call...408-252-8900! it is an impossible task for small brokers or even the big brokers to accomplish this task.

Oct 18, 2019 11:38 AM #73
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