This has been an interesting week for me.
I've had calls from two sellers. They are both currently listed with other agents, and are deeply disappointed with the service (or lack, thereof) that they are receiving from those agents.
After a brief conversation about their listing, pricing and motivation, and what I would do differently, they have both decided that they would like to fire their current agency and have me be their second agent.
(and before y'all get all worked up... "Yes, I am allowed to discuss their listing and my marketing plan with them, even though they are currently listed. The rules say that as long as I didn't initiate the contact and they contacted me, we are allowed to talk)
The properties are in different communities, but similar price points, similar homes and with similar complaints about two different agents (both well-known, mature agents in our area). The biggest complaint (other than the fact that the properties haven't sold) is "lack of communication".
One of the sellers complained that they would call their listing agent and would not get a return phone call for two or three days. Two or three DAYS!
I made him the promise, on the spot, that if he ever called me and didn't hear back from me for two or three days... he should fire me.
Second time's the charm.