Not Me......

By
Services for Real Estate Pros with Referral Group Incorporated

This morning I had an appointment to see a Doctor who would be doing a procedure on me later this month. I made this appointment in February in order to have the first appointment of the day. I have used this Doctor before to a hernia operation a couple of years ago. I confirmed the appointment myself last week and was there there early this morning for my 7:30 time slot. Yes there was paperwork......there is always paperwork. After completing the paperwork and waiting to see the doctor, a man came in and was quickly greeted by the Dr..

I was taken to a room and after about ten minutes a woman came in and introduced herself as a nurse practitioner. I asked if the Dr would be in after and she said no, she would be doing this unless I had a problem and wanted the Doctor. I have nothing against nurse practitioners, but I waited since February for the first appointment with the Dr. who would be doing my procedure. So she said he would go get the Doctor. Again I waited and after another ten minutes went to the front desk to ask where the Dr. was. I wondered if he was with that man who came in after me. I was told he was.

I was pissed and told them so. Why was I waiting if I had the first appointment. "Oh we scheduled you with the nurse practitioner." I was careful not to lose it because this doctor will be working on me in a couple of weeks, but I am no ones second choice, and they had better know that I make an appointment with the doctor and expected to see him. 

The beat goes on but the morale of the story is clear: hereafter when I come in make sure I am first, and scheduled with the doctor. I saw the doctor and then the scheduling RN. She heard the earlier conversation and agreed. 

You can be pushed around or bullied if you like, but Not Me.

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When you think about real estate, it is time to focus. I have helped people for close to thirty years in all areas, and made the process not only simple but enjoyable. Why should you go it alone or settle for less? Call me and find a partner to help, direct and get you where you want to be.

Sheila Anderson

The Real Estate Whisperer...... Consultant, Trainer, Facilitator 732-715-1133

 

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Rainmaker
4,537,426
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Sheila,

Good for you, and I would have done the same thing.  I did that when I was getting the next to final stage for my tooth implant.  They wanted to foist me on another dentist, but I wanted the dentist my oral surgeon recommended...Turns out he had bought his own practice...I had to wait a bit, and then had him take care of me.  We both really like him and his staff. /A

Nov 05, 2019 12:25 PM #1
Rainmaker
5,085,705
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Hi Sheila Anderson I have an appointment once a year with the surgeon who did my weight loss surgery.... the second year, the nurse practitioner came in the room rather than the Dr. and did vitals.... then she said she would be meeting with me.... I told her I wanted to meet with the Dr. at this appointment and every one hereafter...or we will not have any more appointments.... I've had a total of 6 and all with the surgeon.... make it a rule.

 

Nov 05, 2019 12:28 PM #2
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Understood Alexandra. TY    Sheila

Nov 05, 2019 01:09 PM #3
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Barbara. I told them the same thing. It was really off putting though. TY Good luck with your election results.      Sheila

Nov 05, 2019 01:11 PM #4
Ambassador
3,935,101
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Sheila- I had that happen once to me and even though I continued to see the NP, I did let them know that I was not happy. Had they asked me if I wouldn't mind seeing the NP it would have been totally different. 

Nov 05, 2019 01:45 PM #5
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Kathy. I have not against NP but I made an appointment with a surgeon and expected to see him. Part of it was they assumed it would be OK and I believe it was sexist too. TY      Sheila

Nov 05, 2019 01:54 PM #6
Rainer
17,767
Sid (240)764-5347 Hameed
Brickfront Properties - Bowie, MD
Military Relocation+Investors+REO Bank+Fix&Flip

I would do the same if it was me. Whoever comes first should be scheduled first.

Nov 05, 2019 02:27 PM #7
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

TY Sid. I had the 1st appointment with the Dr. period.     Sheila

Nov 05, 2019 02:32 PM #8
Rainmaker
2,579,047
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I think we are going to be seeing many more nurse practitioners and physician assistants in our future, whether we like it or not.  There simply isn't enough doctors to go around.  However, that being said, I've had really good luck with both nurse practitioners and physician assistants.  They are highly trained, and can usually do just about everything a doctor can do.

Both nurse practitioners and physician assistants are independently licensed providers. They are not doctors, but they take on some roles traditionally taken on by doctors, including making diagnoses and prescribing medication. ... The PA tradition draws more from a medical model.

Nov 05, 2019 06:30 PM #9
Rainmaker
1,801,051
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

Sheila, I see why you were upset and applaud you for standing your ground. I just switched primary care physicians. I had been with another practice for 8 years; never met the doctor, always saw the nurse practitioners. But, I knew in advance, and that was fine with me. I often find they spend more time, listen better, ask ask more pertinent questions than a doctor does. That's great when one is healthy.

Nov 05, 2019 06:39 PM #10
Rainmaker
2,975,771
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Sheila.

I can understand your frustration, I probably wouldn't have been as nice.

Nov 06, 2019 12:42 AM #11
Rainmaker
741,004
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

Do not EVEN GET ME STARTED on the 'ills' of traditional medicine.

The last 2 PCPs I had before rejecting trad medicine entirely and hooking up with a rockstar naturopath were NPs, and I felt that they were both better than the actual doctors. Still, you waited for an appointment with the doctor and you did not get the doctor. That's like in our business, a customer thinks they are getting 'us' and ends up with 'an assistant' . . . there's a perception that 'you're not important enough' . . . 

Nov 06, 2019 03:23 AM #12
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Myrl. I don't have anything againt Nurse Practitioners, but they aren'r doing my surgery and I made the appointment with the surgeon. It was simply a sexist thing and I'm not having it.        TY    Sheila

Nov 06, 2019 04:42 AM #13
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Lottie. I understand that but this was different.  TY     Sheila

Nov 06, 2019 04:43 AM #14
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi James. I was nice but pissed and they knew it. TY      Sheila

Nov 06, 2019 04:44 AM #15
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Candice. Stuff happens but no one is putting this baby in a corner, not while I have breath. TY    Sheila

Nov 06, 2019 04:45 AM #16
Rainmaker
3,394,915
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Sheila - it's really a customer service issue as I see it.  How would "they" feel in the same circumstance?  Unfortunately, it is far too common to see things like this happening because some people simply don't understand their actions create a situation which could have been avoided.  

Nov 06, 2019 05:25 AM #17
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hello again Michael. I think you are right but I believe it is more. It is cost effective for a practice to employ Nurse Practitioners and then choosing the patients to get them is another story. I think they were sexist in this example. No more though. TY     Sheila

Nov 06, 2019 05:30 AM #18
Ambassador
3,403,195
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Oh, that would NOT sit well with me and in fact, we dealt with that when we first returned home from Denver with Ray's urologist. I had to be a bitch about it before they finally realized Ray needed a DOCTOR, not a PA! And, guess what, even the doctor was perplexed and called in another 'expert' to evaluate. The PA had not hinted at ANY of the topice the doctor covered. 

I'm so glad you stood your ground and pushed...and yes, scheduling the FIRST appointment of the day WITH the doctor, typically means you won't be waiting as long as later times on the calendar! Best of luck with your surgery - you know I'll be sending you lots and lots of uplifting, positive thoughts!

Nov 09, 2019 07:37 PM #19
Rainmaker
3,671,475
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks very much Debe. Life is about challenges but I will not be pushed around by anyone. TY I hope Ray is doing well now. TY     Sheila

Nov 10, 2019 06:06 AM #20
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