This morning I had an appointment to see a Doctor who would be doing a procedure on me later this month. I made this appointment in February in order to have the first appointment of the day. I have used this Doctor before to a hernia operation a couple of years ago. I confirmed the appointment myself last week and was there there early this morning for my 7:30 time slot. Yes there was paperwork......there is always paperwork. After completing the paperwork and waiting to see the doctor, a man came in and was quickly greeted by the Dr..
I was taken to a room and after about ten minutes a woman came in and introduced herself as a nurse practitioner. I asked if the Dr would be in after and she said no, she would be doing this unless I had a problem and wanted the Doctor. I have nothing against nurse practitioners, but I waited since February for the first appointment with the Dr. who would be doing my procedure. So she said he would go get the Doctor. Again I waited and after another ten minutes went to the front desk to ask where the Dr. was. I wondered if he was with that man who came in after me. I was told he was.
I was pissed and told them so. Why was I waiting if I had the first appointment. "Oh we scheduled you with the nurse practitioner." I was careful not to lose it because this doctor will be working on me in a couple of weeks, but I am no ones second choice, and they had better know that I make an appointment with the doctor and expected to see him.
The beat goes on but the morale of the story is clear: hereafter when I come in make sure I am first, and scheduled with the doctor. I saw the doctor and then the scheduling RN. She heard the earlier conversation and agreed.
You can be pushed around or bullied if you like, but Not Me.