DoorDash Admits 4.9 Million Affected by Data Breach

Services for Real Estate Pros with Inc

DoorDash has admitted that it has been the victim of a data breach, which has affected about 4.9 million merchants and people.

In a recent blog post, DoorDash announced that it noticed some odd activity early in September from a third-party service. After looking into it, the company found that an unauthorized third party was accessing user data from DoorDash on May 4, 2019. DoorDash immediately took steps to stop any future access and to improve security.

Those who were affected by this breach joined DoorDash on April 5, 2018 or before. Those who joined after that specific date were not part of this breach. The company said it will contact those customers who were affected.

This breach involved data including email addresses, names, order history, delivery addresses, phone numbers, and encrypted passwords. In some situations, bank account numbers and the last four digits of payment cards were also released. Additionally, the driver’s license numbers of approximately 100,000 delivery people were accessed. Bank account information and full payment card numbers were not compromised.

This data is called PII or Personal Identifying Information that could be used to open new accounts, take over existing or “socially engineer” you. Going forward, as with all data breaches be on the lookout for scammy emails and phone calls. Be suspect every time the phone rings and make sure unless you are 100% sure, you aren’t clicking links in emails even if you recognize the sender.

DoorDash also said that it has added additional layers of security in order to protect the data of its customers, and it has improved the protocols that are used to get access to this data. The company has also told customers that it is a smart idea to change their passwords, even if they were not affected.

ROBERT SICILIANO CSP, is a #1 Best Selling Amazon author, CEO of, the architect of the CSI Protection certification; a Cyber Social and Identity Protection security awareness training program.


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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Robert. The criminals are always one step ahead. Why is that? Caution is the word of the day. Enjoy your day!

Nov 07, 2019 05:10 AM #1
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Robert Siciliano - this is certainly something we need to watch out for.  I am glad I don't hav Doordash.

Nov 07, 2019 05:12 AM #2
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Not sure what DoorDash does... but not a good thing for those who use it.

Nov 07, 2019 05:35 AM #3
Krystin Mitchell, CPA CFE
KLSM CPA Firm, PLLC - Houston, TX
I help clients resolve IRS tax matters

Hi Robert - I don't have a DoorDash but know a few people who do. I will have to let them know to look into this. 

Nov 07, 2019 08:13 AM #4
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

We use DoorDash & have taken proactive measures to ensure we don't become a victim. This seems to happen more & more so just about everyone has suffered from companies not securing their data.

Nov 07, 2019 03:36 PM #5
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Robert and thank you once again for keeping us informed about all of the security breaches and other security issues out there. I haven't used Door Dash but other similar services. 

Nov 07, 2019 07:04 PM #6


Nov 16, 2019 03:27 AM #7


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Nov 16, 2019 05:21 AM #9


Nov 16, 2019 05:21 AM #10
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Robert Siciliano

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