Make Lemonade Out Of Lemons
2 am Wake Up!
A funny thing happened to me on the way to my well-planned open house. I planned my Kaibab listing to coincide with the REALTOR® Tour for West Sedona. I wanted to make a huge splash. So I got up on Wednesday at 2 am to slam it into the MLS so that I would make the deadline for homes on the tour on Thursday. We have until noon the day before to get our homes on-line for the tour. We have 4 tour sections, so each tour is once every 4 weeks.
Where Is My Phone?
I knew I would be busy that Wednesday morning with the Sedona Luxury Real Estate Professionals meeting, so I did not want to take any chances. What I didn't count on was leaving my phone at home. YIKES! My husband had to call another member to have them tell me. My phone was blowing up with calls about the listing. When I got home, I had 15 calls waiting in the queue. This doesn't count the "stalkers" at the property!
You Can See It Tomorrow On Tour
I had some buyers who just could not wait until the tour to see the property. They were begging me to see it. For example, one buyer (an agent from another state) has lost out on other properties.
I had set up a seller pre-inspection on Wednesday and got a call from my inspector that there were buyers standing on the driveway wanting to see the house! Long story short, I set up some appointments later on Wednesday. It turns out that it was a good thing. As it turns out, I multiple offers on the first day!
You Got To Be Kidding!
The last two agents in the house on Wednesday said they could smell gas. I called the gas company to check it out. There was no hint of gas earlier in the day. When I got to the listing on the day of the open house, I saw the red tag. WHAT! I have agents and buyers coming in a half-hour. You have got to be kidding! This can't be happening! I jumped into action and took the listing temporarily off the market.
Above All, I Remained Calm...
I called my office, told them what happened. Then I got in my car and started picking up the 6 open house signs. After that, I came back to the driveway and blocked it, so no one could get up to the house. There was six gas company personnel working on this from 7 PM on Wednesday evening. The pipe to the BBQ corroded and trapped gas under the flagstone patio. It had to be pumped out and capped.
35 Kaibab Is Back On The Market
I then called the agents who had submitted offers to let them know what happened. No offers were rescinded. The agents appreciated the call. Kaibab is back on market today, I am in the process of re-scheduling those who were canceled on Wednesday who still need to see the house. I have told all agents that offers must be submitted by 5 pm on Saturday. I also told agents not to come by without their buyers. We will not accept any offer where the buyer has not seen the property.
The bottom line, my sellers have seen me in action and are impressed with the way I have been able to move forward after this issue.
With Kaibab unable to be shown on Thursday, I was able to move up a photoshoot for another listing that will be coming on the market soon. So the day was not lost and I was able to make lemonade from lemons.
I am also very thankful that this situation played out the way it did. Though there were no fumes leaking into the home, the gas company pumped out the gas fumes under the patio from 7 pm Wednesday evening straight through noon Thursday! They would not allow anyone on the property until they were sure it was safe. I don't even care to think of what could have happened. The pipe has been capped and all is good!