The things we deal with that we don't like

Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

I try to keep a friendly tone at all times when dealing with other agents. I smile and say thank you for really stupid offers and just deal with that I have to deal with.  I have my list of pet peeves from agents who just simply do not understand tech to those who chicken scratch contracts instead of typing them. One last thing that I'd like to complain about at this moment is those agents who fail to put the information for our sellers and our firm when making an offer on one of our listings. 

However, ranting, fussing at the other agent, yelling... that changes nothing.  Sometimes I gently try to explain a better way, like today when I got an offer that was 11 separate .pdf attachments, one for each page.  And as frustrating as it is when an agent doesn't have a scanner and can't figure out how to scan multiple pages with an app on their phone it's still my job to present something professional to my seller.

So I bread out my tools and used smart pdf converter pro to merge the 11 pages to one document before uploading it to my dotloop account and adding my seller's info and my office info and sending it on to the seller.  I even reminded thankful for the offer and kind when the agent who sent the 11 pdf attachments yelled at me when I asked if I could potentially help him by explaining how to use the app to make multiple pages into one document. 

But in the end I just let him yell and did my job for my client with that smile on my face. I don't like to deal with negative, but when I have to I just do it with a smile on my face.

Overall it was a good day.  My office had two closings and both the listing and selling agents were all in my office on both transactions.  

This world has a lot of grumpy people in it, but I will always look for the good and not the negative.  I will always try and meet the negative and nasty with kindness.  You never know what that other person might be going through that has affected their day and their attitude. 

I am a glass half full, silver lining optimist who trusts people on blind faith until they give me a reason not to.  And after catching less then two minutes of the evening news at the end of my day I really wish the rest of the world would be a little happier and little kinder too.



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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Tammy. Never liste to programs called "The News"! They have become opinion based and most times without a review or understanding of the facts! You cna make better use of your time. Enjoy your day!

Nov 16, 2019 05:27 AM #1
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Good morning, Tammy... I learned a long time ago that ranting and raving got you nowhere. I'm all about "killing them with kindness."  Ranting and raving just puts you in a bad mood and that doesn't advance the cause of our clients.

Nov 16, 2019 05:28 AM #2
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Tammy - life can be frustrating and real estate certainly is a part of the big picture but as they say, the right attitude makes a difference and that seems to be working for you.   Keep smiling...

Nov 16, 2019 05:38 AM #3
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It is a shame that people rarely know how poorly they are being represented when they choose an agent that isn't good at what they do.  When I am looking at offers for my listings, if it is poorly written, it rarely gets accepted by the sellers.  Thus, the buyers don't stand a chance because of the agent they chose, so sad.

Nov 16, 2019 06:40 AM #4
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Tammy Lankford, - I actually had one of those days on Thursday.  It is frustrating but I got through it.

Nov 16, 2019 08:42 AM #5
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


Ranting and raving takes precious moments out of one's life. It is much easier to. praise in the long run than to criticize.  A

Nov 16, 2019 03:48 PM #6
Liz and Bill Spear
RE/MAX Elite 513.520.5305 - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

My engineering manager made a comment this last week:  "always assume the other person is starting from a place with good intentions".  They may not know better, be having a bad day, etc. that may explain their mistake.

Nov 17, 2019 06:25 AM #7
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Carolina Life RealEstate & Relocation 919-602-8489

It can be a little frustrating when you're dealing with agents who are stuck in the times and don't or won't use updated technology. I remind myself, that could be me someday. I'm not the most patient but, I do try to be on my best behavior when working with an agent who is a bit behind. It sounds like you do the same.

Dec 15, 2019 06:29 AM #8
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Tammy Lankford, That hardworking agent must travel a lot. I received that same offer with multiple .pdfs.

Smile, get the offer ready for presentation, be kind and helpful to that agent and go to more closings.

Dec 15, 2019 07:30 AM #9
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

11 separate .pdf attachments, one for each page.

Arghhhh! I haven't gotten one of those in a while but I remember back when . . . and having pages upside down, catty wacky . . . and just putting them all right and together because fixing stupid is beyond my paygrade.

You're a saint, and he yells. I wonder if he thought you were 'Shesplaining' LMAOOO

Hopefully that's the worst annoyance of an ultimately successful closing! 

Dec 15, 2019 02:57 PM #10
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Tammy Lankford,

Broker GA Lake Sinclair/Eatonton/Milledgeville
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