Reblogger Sally K. & David L. Hanson
Real Estate Agent with EXP Realty 414-525-0563 57026-90 Broker

As Grant explains...engagement is the diamoind of good business relationships and resulting growth.

Original content by Grant Schneider

In your real estate brokerage or any other organization you need management and leadership. While management organizes and controls, leadership charts the way, innovates, and inspires the organization to new heights.  As a leader your role is to navigate your organization or your team through the uncertainties. Sometimes the good and necessary management skills such as planning, directing and controlling create roadblocks because they are missing the inspirational leadership.

Sometimes heads of organizations spend too much of the time on controls.  When this happens inspiration and innovation falters.  For example, a newer person with new ideas might be answered with,  "that probably won't work, we tried that before, or this is the way we have to do it."

You may be a great manager, but you may fail as a leader. We can influence the process through which people recognize our leadership by creating an environment where people will join “the team” because they see the purpose. They understand the vision and the “big picture” as well as the values of the organization for which they work. Today’s fast-moving business environment demands that the effective leader be both, a well-organized administrator and highly adept in understanding people’s basic needs and behavior in the workplace. Be open with your communication. Share the vision and values but also share your goals. Also, share organizational results. A Head of a company who keeps results secret breeds distrust. The most successful businesses and business leaders conduct “open book” management. This is the way to gain trust and commitment.

We must engage our employees because the business environment is always changing and evolving and the way we do business and communicate must also change with the environment. There are findings in older Gallop engagement surveys that are still important but other points relating to economy and generations have begun to show up. For example, the desire of employees to have the opportunity to do what they do best is still important as is being recognized for a job well done.

A study released in October 2012 conducted by MSW Research and Dale Carnegie Training surveyed 1500 employees nationally. Results showed only 29% of employees are fully engaged while 26% are disengaged.   Bottom line is that in all these surveys many employees listed similar key drivers for engagement, such as their relationship with their immediate supervisor, belief in senior leadership, and pride in working for the company. That needs to be addressed by business leaders. Disengaged team members do not contribute and worse, they could alienate your customers.

Careless unengaged team members can ruin a business by driving away customers. The team should know how to measure loyalty, how to wow customers, and how to deliver on and exceed expectations.   The right people need to be placed in the right positions. Jim Collins talks about this when he says, “Get the right people on the bus, the wrong people off the bus, and the right people in the right seats”. Then focus of the vision, the goals, train, develop, and engage.

Team Working on A Project

Leaders who navigate the team and create engaged members who will be rewarded with loyal customers and more business success. Make that a goal for your real estate business.  For a similar post on our web site see THE ROLE OF A LEADER.

You can be a navigator. We can show you how.

Contact us to learn more

or call 914-953-4458.


Real estate expertise provided by Grant Schneider on ActiveRain


Business Coach - Strategic Plans - Sales and Marketing Coach

Grant Schneider- Personal and Professional business coachGrant Schneider - Leadership and Business Coach Creating Successful Business Outcomes

President Performance Development Strategies

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914-953-4458, Armonk NY 10504

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Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Sally and David - thanks for re blogging.  This is so critical.  I have a situation now on a non profit board where control freaks are stamping out consensus and team building.

Nov 18, 2019 03:46 AM #1
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Sally. Thanks for the reblog. Grant nails it! Right people in the right seats and all others off the bus! Enjoy your day!

Nov 18, 2019 04:12 AM #2
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much for sharing this excellent reblog selection.

Nov 18, 2019 05:08 AM #3
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Sally and David, "Control and Inspiration" is at times a difficult combination to achieve.

Nov 18, 2019 07:55 AM #4
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Grant.

Had to let 5 go yesterday, just for that reason, they just did not have the enthusiasm to do what needed to be done

Nov 19, 2019 01:09 AM #5
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Sally K. & David L. Hanson

WI Realtors - Luxury - Divorce
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