What I'm thankful for today, part 4.

By
Real Estate Broker/Owner with Cornerstone Business Group Inc 0225086119
https://activerain.com/droplet/5ltL

I love technology. I always have. Many of my early studies as a young person were in electronics, their use and repair. As a teenager, I had a long line of neighbors bringing their TVs to our house for me to repair. Those were fun times. I was 15-16.

Today, technology is just as exciting in my business life, and I am grateful for it. It makes my business life so much easier, faster and more accountable for me. Because of our use of technology, I can do far more deals simultaneously than I could just 20 years ago. That's exciting.

On the other side of this gratefulness, is a sadness. Technology spurs business, but it also can be just as effective in keeping people from interacting on a deeper level. How many texts or emails have you received where you immediately were startled by the tone. Or, maybe it was what you perceived as the tone. You see, texts and emails are a flat surface. They may not reveal a person's true intent. 

In years gone by, you could listen to a person's tone. You could look into their eyes. You could easily perceive if they were irritated, hurt or frustrated. Today, it's easy to take in a cyber-message and place an intent on it that may not be close to the senders original intention. So, while technology is great business, it should be handled with kid gloves.

I force myself to go back and read my texts, emails and blogs to try and make sure I don't use language that could be misinterpreted. I don't always do a good job. Often times, I change a word or a phrase to take out any words I think might give the wrong impression. I'm a very "just the facts" kind of person. That could be interpreted as aloof and disconnected. The reality is, I'm just trying to get to the "next thing" whatever that is. Some people are like me and they're good with a straight-shooter who doesn't waste words, but some can't handle that level of direct communication. They like a little sugar in their communication. That's where technology can be a challenge.

While I'm thankful for the tools we have at our disposal, I am always aware they can be used or interpreted poorly by some. And, that can hurt relationships with colleagues, friends, family and clients. It's much like fire. Fire in a fireplace is warm and inviting. Fire in your living room curtains is a whole different thing. It all comes down to how it is used that benefits or injures. 

 

This blog is entry 4 of the Thankfulness challenge. 

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Rainmaker
1,489,679
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

I totally agree - technology can be a good and not so good thing. Words on a page or screen can be misunderstood without the personal cues. I've always been interested in technology as well, but it can get in the way of successful communication.

Nov 25, 2019 06:19 AM #1
Rainmaker
3,736,665
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Mike. I understand this. While I appreciate the conveniences enough can be too much. Happy Thanksgiving.

Nov 25, 2019 06:29 AM #2
Rainmaker
823,673
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

Technology is a two edged sword. I remember my Dad always saying he liked to drive his car as no one could get hold of him. Nowadays everybody can get you and they are upset if you don't respond straightaway or sooner.

Love your ending:

It's much like fire. Fire in a fireplace is warm and inviting. Fire in your living room curtains is a whole different thing. It all comes down to how it is used that benefits or injures. 

Nov 25, 2019 09:41 AM #3
Rainmaker
2,025,526
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Mike Cooper, GRI - isn't technology great but sometimes it blows up in our faces.

Nov 25, 2019 12:28 PM #4
Rainmaker
2,629,632
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I fully have a love-hate relationship with technology.  When I was first licensed in 1981, we had a one page sales contract.  The MLS was a book published once a week, and left at the office door on Saturday mornings.  Fast forward to today's world, and transactions consist of contracts with disclosures numbering in the dozens of pages.  I do appreciate that I no longer need to drive miles to deliver an offer, a counter, or some other document.  But, there are still tech glitches that can add to frustration. 

Nov 25, 2019 04:57 PM #5
Rainmaker
2,096,839
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Mike Cooper, GRI - What a great and educational post! I really hope it gets FEATURED. Many people are suffering today with persecution complex because of how people respond to them by Social Media. Suicide with teens is on the rise and isn't it weird Social Media always gets investigated? The art of wrting has diminished and I'm afraid too many people are thinking responding by text is normal and personalization and privacy is old fashioned. People in business could benefit from a CE on this subject. 

Nov 25, 2019 04:58 PM #6
Rainmaker
2,629,632
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

CONGRATULATIONS Mike, on having this blog FEATURED in the Old Farts Club group!  

Nov 25, 2019 05:15 PM #7
Ambassador
4,008,454
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Mike- I have no problem with technology, per se but the people (as in all of us) who may misuse it. I totally agree with you that we have to take a step and look at what technology can do for us but not let it become our lives or a substitute for face to face or voice to voice communication. 

Nov 25, 2019 07:50 PM #8
Rainmaker
3,033,901
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Mike.

After 29 years in my former profession, leave off the fluff, just the facts please.

Nov 26, 2019 01:35 AM #9
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

So true! Misunderstandings are much more prevalent since our technology does not recognize emotions.  

Nov 26, 2019 07:07 PM #10
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Mike Cooper, GRI

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