Grateful for An Amazing, Mountain-Moving Team
We should have suggested 10 gratefulness posts this year! I had a difficult time leaving any of the things for which I am grateful, out of my posts! That said, here's my last post for the challenge...Time to meet the team that makes my life complete!
*Pictured: Scott, Me, Elizabeth & Christina
Just as it takes a village to raise a child, it takes a great team to break through that proverbial glass ceiling! For me, I hit that ceiling for several years and could not, for the life of me, figure out how I could add more hours in a day - 7 days a week! As it happens, another agent's assistant and my NINJA coach, both, simultaneously encouraged me to hire an assistant. When I decided to hire one, the other agent's assistant asked if she could be exclusive to me...so she became my first assistant!
Boy, who knew she was exactly what I needed?! That first assistant has since retired and then came out of retirement to help me for a couple of very busy years (2015 - 2017), until she moved to be near her children at the beach. We all miss her terribly - she shared every bit of passion we all have for animals, seniors and veterans! Into her 80's, she was still pet-sitting for clients - she is one amazing woman!
After hiring my first assistant, I partnered with a showing agent, Scott, who is absolutely amazing! We have been friends for 25+ years and working together since 2008 - of course, the worst of times turned into the best of times for me with the addition of Scott to the team! Scott has a contractor's background and is my go-to person when I need to find that diamond-in-the-rough or the needle in the haystack. He's a real estate investor and has that knack of being able to instantly tell if a property is going to be a cash-cow or not! OH and when he is working with my clients, they absolutely LOVE him! He is also the one who gets credit for naming the team - The Maxwell House Group!
My wonderful administrative assistant, Christina, is a former client who was referred to me from her mother, who is also a client of mine. Christina bought a home from me in 2009 and then surprised me by getting her license and immediately began working with me. She has been THE most amazing assistant - EVER! She plans and caters our client gatherings, works Contract-to-Closings and manages our database, among many other 'hats' she wears!
When I hired my sister-in-law, Elizabeth to work the leads for me, she realized there was more she could do to help. She has since gotten her real estate license so that I can pay her a referral fee. She and Christina own a staging company and together, they are phenomenal! Elizabeth too, is licensed and refers a ton of business; she lives at the lake and has been the source of a good deal of our lake sales during the past several years.
*Pictured: Scott, Christina, Elizabeth, Frazier Wallace (Our go-to real estate attorney), me & Ray. This was at our shredding event held this spring.
And, not pictured but, certainly a big part of my team, my hubby manages the finances for the team (payroll, bookkeeping, etc.) as well as working the websites - building a page a day for me and posting my listings on a whole host of sites. He was licensed a couple of years ago so, that he could answer my phone, if needed but, is really not able to do more than an hour or so a few days a week.
We are all licensed and are all brokers - and I could not do without any one of them - they are family and we have a wonderfully cohesive, customer-centric team. I can go out of town and know that the team has my back, without fail. Most importantly, they afford me the ability to work face-to-face with clients, which is what I do best. Each and every one of us is committed to providing an exceptional customer experience, before, during the transaction and beyond.
I am ever-so thankful for my team!
© Debe Maxwell | The Maxwell House Group | CharlotteBroker@icloud.com | Grateful for An Amazing, Mountain-Moving Team